酒店回复: Hello Q,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will strive to improve our communication during such situations. Our team is working to address parking challenges during construction to ensure a smoother experience for our guests. Your comments will help us enhance our service in the future.
Breakfast ij just waffles, apples yogurt and toast.
Coffee was pretty good.
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酒店回复: Hello John, Thank you for sharing your feedback. We're glad to hear you enjoyed the coffee, but we regret the inconvenience you experienced with the door and the breakfast options. Your comments about the room maintenance and breakfast selection will be noted as we continuously work to enhance our guest experience. We hope you’ll consider staying with us again in the future to see our improvements.
5.0分
其他
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Clean and quiet!
This hotel is older, what extremely clean. It was also very quiet. The breakfast was more than sufficient. Quantity and quality were both there.
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酒店回复: Hello Tina, Thank you for sharing your feedback! We're pleased to hear that you found the hotel clean and quiet, and that you enjoyed the quality and quantity of the breakfast. Your comments are appreciated and will be shared with our team to reinforce our commitment to maintaining high standards. We hope to have the opportunity to welcome you back in the future for another pleasant stay.
3.0分
其他
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Staff were super nice and helpful. Come were that the room had hair in the tub, snot on the wall behind bathroom door, hair on one towel, and the breakfast bar was sup par. Pros were the staff, the bed was comfy, cable was good, and location wasn’t bad. Overall, 3 stars at best and most of this had to do with the staff.
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酒店回复: Hello Andrew, Thank you for your feedback regarding your recent stay. We’re glad to hear that our staff made a positive impact on your experience, and we appreciate your comments about the comfort of the bed and the location. Your concerns about cleanliness and the breakfast options are duly noted, as maintaining high standards is important to us. We will share your insights with the appropriate teams to ensure continuous improvement moving forward. Your feedback helps us enhance our guests' experiences in the future.
5.0分
家庭亲子
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Stayed here for a week with my kids, while visiting family in the area and would definitely come back. Staff was very friendly and helpful whenever we needed anything, and the room/pool/amenities provided the relaxing environment we needed after busy days with family.
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酒店回复: Hello Kristina,Thank you for your feedback. We're thrilled to hear that you and your kids enjoyed your stay and found our staff friendly and helpful. It's wonderful to know that our amenities provided the relaxation you needed during your family visit. We look forward to welcoming you back for another enjoyable experience in the future.
3.0分
其他
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You get what you pay for
AC was making such loud noises. The sheets had a big old stain. Friendly staff and the rest of the room was clean. Breakfast was bare minimum.
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酒店回复: Hello Catharina, Thank you for sharing your feedback. We are glad to hear that you found our staff friendly and that the overall cleanliness of your room met your expectations. Your comments about the AC noise, stained sheets, and breakfast experience are noted and will be shared with the appropriate team for consideration. We appreciate your input as it helps us improve our services for future guests.
4.0分
家庭亲子
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When we were we’re staying in December, the bathroom was a lot cleaner. Also on this stay there was quite a bit of hair on the floor. Also, this time, housekeeping staff wasn’t as friendly. I needed a couple washcloths, and she seemed annoyed by my request. So when I needed a body towel, I just went to the front desk the next day. Bed was more comfortable in this room. Also the women who worked the breakfast are was amazing and super hard working every time I was in the lobby. Front desk staff was also pleasant.
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酒店回复: Hello Jennifer,Thank you for sharing your experience with us. We appreciate your feedback regarding cleanliness and the behavior of our housekeeping staff, as it is important for us to maintain high standards of service. It's great to hear that you found the bed comfortable and enjoyed the efforts of our breakfast team and front desk staff. Your comments will be taken into consideration moving forward to enhance future stays for our guests. Thank you again for your detailed review; it helps us to continuously improve our services.
酒店各方面都还不错，但是赶上停车场正在施工，没有提供足够的停车位，以至于回到酒店没有地方放车，与酒店人员沟通也不太顺畅，酒店的人不管。最后只能把车放在了不是停车位的地方。我觉得既然停车场施工酒店的工作人员应该批出其他地方供旅客停车。以减少不便。
前台接待员态度恶劣，甚至连椅子都站不起来。建筑比较老旧，不过内部和房间倒是挺干净的。空调噪音很大，外面的灯光整晚都在窗户里闪烁，天哪，居然没人换灯泡！马桶一直漏水，浪费水。凌晨三点还有客人摔门。早餐没有热食，选择非常有限。不推荐。
这家酒店唯一让我满意的地方就是离目的地很近。
让我不满的是淋浴没有热水，而且马桶盖坏了，虽然投诉过，但一直没人来修。虽然我们付了第四晚的房费，但我们还是提前一天离开了，不想再住一晚。
服务好
总体来说非常好！一切都很干净，也很新。🙌
Door was broken. Had to slm to get to latch.
Breakfast ij just waffles, apples yogurt and toast.
Coffee was pretty good.
Clean and quiet!
This hotel is older, what extremely clean. It was also very quiet. The breakfast was more than sufficient. Quantity and quality were both there.
Staff were super nice and helpful. Come were that the room had hair in the tub, snot on the wall behind bathroom door, hair on one towel, and the breakfast bar was sup par. Pros were the staff, the bed was comfy, cable was good, and location wasn’t bad. Overall, 3 stars at best and most of this had to do with the staff.
Stayed here for a week with my kids, while visiting family in the area and would definitely come back. Staff was very friendly and helpful whenever we needed anything, and the room/pool/amenities provided the relaxing environment we needed after busy days with family.
You get what you pay for
AC was making such loud noises. The sheets had a big old stain. Friendly staff and the rest of the room was clean. Breakfast was bare minimum.
When we were we’re staying in December, the bathroom was a lot cleaner. Also on this stay there was quite a bit of hair on the floor. Also, this time, housekeeping staff wasn’t as friendly. I needed a couple washcloths, and she seemed annoyed by my request. So when I needed a body towel, I just went to the front desk the next day. Bed was more comfortable in this room. Also the women who worked the breakfast are was amazing and super hard working every time I was in the lobby. Front desk staff was also pleasant.