酒店回复: We are thrilled to learn that you had such a wonderful experience during your stay with us. We truly appreciate your kind words and are delighted that you enjoyed your time at our hotel. If you have any other comments or suggestions, please feel free to reach out to us. We would love to welcome you back in the future for another exceptional stay.
1.0分
其他
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Hotel had standing water in shower and hair all in shower. Called to get a different room and was told nothing was available. Air Con/Heater knob was broke only worked on high. Blood stains on sheets and pee stains on blanket. Went to front and somehow thie was a new room all of a sudden. Most disgusting hotel ive stayed at in years. Room 124 new room was 119.
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酒店回复: Dear, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I can assure you that if you had informed the FD or any staff member about this situation, we would have done our best to help you out and work out a solution to make your stay with us more comfortable and enjoyable. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
5.0分
朋友出游
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The room was recently renovated and very clean. The staff was courteous and helpful, so much so, we stayed an extra night. We found everyone to be most accommodating. If you don't see something on the breakfast bar...just ask! Danielle was especially helpful!
4.0分
家庭亲子
Everything was very good. Clean room. Bed was the only thing lacking. Too soft and felt like i was going to fall off.
4.0分
其他
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The check in was good. Room was small but very clean and comfortable. I had read reviews complimenting on the breakfast. WELL breakfast was to be served from 6-9. We arrived at 7:30the only thing available was bread, cold cereal, and one sausage Pattie.. only 1 person in there eating. VERY DISSAPOINTED. No one at the desk to talk to. When I checked out I told them” thanks for the lack of breakfast” he said oh isn’t there anything out there. Shouldn’t he keep an eye on it and know no food was there!!!!
4.0分
情侣出游
No nonsense motel. Great place to spend the night when traveling. Each room opens to outside, which is convenient for stop and go
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Gadsden - Attalla. .Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,Vipul PatelGeneral managerQuality Inn Gadsden - Attalla256-442-7913
4.0分
其他
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Nice for a stop over
We got to the hotel close to 10pm. There was only one worker which I kinda expected. But check in was so slow. The room was nice tho. Just. A one night sat as we were only passing through headed to pigeon forge
5.0分
其他
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Just what we needed
We were in town for a track meet and needed something cost efficient but clean. The property is older but has been remodeled with new floors and electronics. It was just what we needed for a quick two night stay, and the staff went above and beyond to make sure that we were comfortable and had enough breakfast restocked for my son regardless of what time breakfast ended. We were leary with it being on the highway and having a lot of guests, but everyone was respectful of noise and space and there were not any disturbances during prime time resting.
3.0分
其他
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The room itself was clean. It reeked of cigarette smoke. Obviously a previous person had smoked in the room, and it was still a very strong smell. I did see two small roaches in the room.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Gadsden - Attalla. .Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,
4.0分
其他
The room was clean and very comfortable. There was no bedside clock although there was one on the microwave.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Gadsden - Attalla. .Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,
伟大的
Hotel had standing water in shower and hair all in shower. Called to get a different room and was told nothing was available. Air Con/Heater knob was broke only worked on high. Blood stains on sheets and pee stains on blanket. Went to front and somehow thie was a new room all of a sudden. Most disgusting hotel ive stayed at in years. Room 124 new room was 119.
The room was recently renovated and very clean. The staff was courteous and helpful, so much so, we stayed an extra night. We found everyone to be most accommodating. If you don't see something on the breakfast bar...just ask! Danielle was especially helpful!
Everything was very good. Clean room. Bed was the only thing lacking. Too soft and felt like i was going to fall off.
The check in was good. Room was small but very clean and comfortable. I had read reviews complimenting on the breakfast. WELL breakfast was to be served from 6-9. We arrived at 7:30the only thing available was bread, cold cereal, and one sausage Pattie.. only 1 person in there eating. VERY DISSAPOINTED. No one at the desk to talk to. When I checked out I told them” thanks for the lack of breakfast” he said oh isn’t there anything out there. Shouldn’t he keep an eye on it and know no food was there!!!!
No nonsense motel. Great place to spend the night when traveling. Each room opens to outside, which is convenient for stop and go
Nice for a stop over
We got to the hotel close to 10pm. There was only one worker which I kinda expected. But check in was so slow. The room was nice tho. Just. A one night sat as we were only passing through headed to pigeon forge
Just what we needed
We were in town for a track meet and needed something cost efficient but clean. The property is older but has been remodeled with new floors and electronics. It was just what we needed for a quick two night stay, and the staff went above and beyond to make sure that we were comfortable and had enough breakfast restocked for my son regardless of what time breakfast ended. We were leary with it being on the highway and having a lot of guests, but everyone was respectful of noise and space and there were not any disturbances during prime time resting.
The room itself was clean. It reeked of cigarette smoke. Obviously a previous person had smoked in the room, and it was still a very strong smell. I did see two small roaches in the room.
The room was clean and very comfortable. There was no bedside clock although there was one on the microwave.