酒店回复: Thank you so much for your kind feedback! We're delighted to hear that you found the room clean, the air conditioning comfortable, and the area peaceful. Your recommendation means a lot to us. We look forward to welcoming you back on your next visit!
5.0分
其他
原文
翻译提供方：Google
优质服务
酒店回复: Hello Edi,Thank you for your feedback,please come again.
5.0分
其他
原文
翻译提供方：Google
伟大的
2.0分
商务出差
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The dirty linen (towels) was not picked
Up by house keeping there was a pile of dirty towels in the bathroom,
The heating wasn't working there was only a sheet on the bed and i could not get a blanket at night to keep me warm
I was not pleased with my stay there.
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酒店回复: Thank you for your feedback, and We sincerely apologize for the issues you encountered during your stay. The missed housekeeping, lack of heating, and absence of extra blankets are unacceptable and not reflective of our standards. We are addressing these concerns with our team to ensure they do not happen again. We truly regret the inconvenience caused and hope you’ll give us another chance to provide a better experience.
3.0分
家庭亲子
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The front staff was wonderful. My only two issues, 1) wish they had better options for breakfast food and 2) we’ve asked numerous times if they can come clean our rooms but no one ever came and the dryer once I plugged it in and turned it on it was on fire on the inside so I had to turn it off and unplug it quickly and the room smelled like gas for about 20 minutes. I had alerted the front desk and they had told me that maintenance and the cleaning crew we’re gonna come to our room and no one ever showed up the entire time I stayed there.
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酒店回复: Thank you for your feedback. I’m glad to hear our front staff made a good impression, but I’m truly sorry for the issues you experienced during your stay. The lack of housekeeping response and the serious concern with the dryer are unacceptable and not reflective of our standards. I’ve addressed this with our team to ensure it doesn’t happen again. We also appreciate your input on breakfast options and will keep that in mind as we look to improve.Thank you again for bringing this to our attention, and I hope we can better serve you in the future.
4.0分
其他
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Rooms are too tight with the furniture for a wheelchair. Sidewalks are not even and have a lot of raised bumps and crevices. Tv signal goes in and out. Bathrooms are great and spacious.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely appreciate your observations, especially regarding accessibility. We're sorry to hear that the room layout and sidewalks presented challenges — your comments will help us identify areas where we can improve for our guests with mobility needs. We’re glad to hear you found the bathrooms spacious and well-designed, and we’ll also look into the TV signal issue to ensure better consistency. Your input is valuable, and we hope to make your next stay more comfortable.
1.0分
家庭亲子
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The place was dirty. The ceiling had a drop ceiling that was moldy and looked as if it was about to fall due to being full of water. None of the doors to the outside of the building closed properly or locked. We checked out a day earlier than planned due to conditions of the hotel.
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酒店回复: Thank you for your feedback, and I’m truly sorry to hear about the issues you encountered during your stay. The conditions you described — including concerns with cleanliness, water damage, and building security — are unacceptable and not reflective of the standards we aim to provide. We sincerely apologize for the discomfort and inconvenience caused. Your experience is important to us, and we’re taking steps to ensure this does not happen again.
1.0分
家庭亲子
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Pros: staff was pleasant , room was clean
Cons: dated, looks like they are trying to remodel/update.
Unsafe: both back door and side door did not lock. Side door propped open with a rock and locking mechanism was ducted taped.
Breakfast was underwhelming.
No elevators, stairways were dirty
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酒店回复: Thank you for your feedback. I’m glad to hear our staff was pleasant and your room was clean, but I sincerely apologize for the safety and maintenance issues you experienced. The condition of the doors and stairways is unacceptable, and we’re addressing this immediately. We’re in the process of updating the property, but that’s no excuse for the inconvenience caused during your stay. We appreciate your honesty and truly regret that we fell short.
枕头有的硬，卫生间洗脸池喷头始终不出热水？
性价比可以
房间非常干净。空调很冷。周围非常安静。我推荐他们。
优质服务
伟大的
The dirty linen (towels) was not picked
Up by house keeping there was a pile of dirty towels in the bathroom,
The heating wasn't working there was only a sheet on the bed and i could not get a blanket at night to keep me warm
I was not pleased with my stay there.
The front staff was wonderful. My only two issues, 1) wish they had better options for breakfast food and 2) we’ve asked numerous times if they can come clean our rooms but no one ever came and the dryer once I plugged it in and turned it on it was on fire on the inside so I had to turn it off and unplug it quickly and the room smelled like gas for about 20 minutes. I had alerted the front desk and they had told me that maintenance and the cleaning crew we’re gonna come to our room and no one ever showed up the entire time I stayed there.
Rooms are too tight with the furniture for a wheelchair. Sidewalks are not even and have a lot of raised bumps and crevices. Tv signal goes in and out. Bathrooms are great and spacious.
The place was dirty. The ceiling had a drop ceiling that was moldy and looked as if it was about to fall due to being full of water. None of the doors to the outside of the building closed properly or locked. We checked out a day earlier than planned due to conditions of the hotel.
Pros: staff was pleasant , room was clean
Cons: dated, looks like they are trying to remodel/update.
Unsafe: both back door and side door did not lock. Side door propped open with a rock and locking mechanism was ducted taped.
Breakfast was underwhelming.
No elevators, stairways were dirty