酒店回复: Thanks for your feedback, Michael! We look forward to making your next visit even better.
5.0分
其他
原文
翻译提供方：Google
房间不错，工作人员很棒。我只是短暂旅行住了一晚。
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酒店回复: Thank you for your wonderful review, Farra. 10/10 well, it inspires us to keep doing our best everyday.
3.0分
商务出差
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It was OK for a motel. The bathroom could have been cleaner and the whole place had an odd smell from what I would assume was an industrial strength disinfectant. The staff was very nice and there are a lot of vending machines for food and drink options.
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酒店回复: Hi Rick, Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust. Sarah Jacobs #Team6
2.0分
其他
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Opted to pay at property when I booked. Was told at check in that their system was being updated and I had to pay cash only. $4 in ATM fees from them and $3 from my bank. They could have called prior to me showing up and I would have stopped at my bank ATM. Also, walks are super thin, the beds were hard and the pillow like rocks.
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酒店回复: We apologize for the inconvenience, Chad. We assure you that everything is fixed and you will have an enhanced guest experience during your next visit.
3.0分
其他
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The front desk could not accept debit cards so I was instructed to use the lobby ATM. Cash was my only option in the situation. Luckily I had it on-hand.
There were several people walking around the property who looked like full-time residents of the hotel, one barefoot, one sitting in the stairwell charging his phone in an outlet, another wrapped in a towel in the hallways.
The lobby staircase and upstairs hallways are carpeted but with encrusted layers of dirt.
The room looked clean but smelled of cigarette smoke.
There were lots of people standing and smoking around the entrance. The entrance had cigarette butts scattered everywhere and no place to dispose of them.
The front desk woman in the morning was very polite and pleasant.
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酒店回复: Sorry for the inconvenience, Martin. We were in the middle of rebranding and are now Americas Best Value Inn by Sonesta. We’re confident we can provide you with a better guest experience on your next visit.
3.0分
其他
Cleanliness. Pool area was clean, but common areas were kinda dirty. And hair in bathroom sink. In general, a pleasant and comfortable stay.
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酒店回复: Thanks for sharing your valuable feedback, Hugh. Cleanliness is a top priority for us at our motel, and we’ll make sure to look into this and improve. We look forward to making your next stay with us even better.
1.0分
其他
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The hotel didn’t get my reservation. Issue with *******, and them not receiving payment. So I had to come out of pocket. Instead of being able to use Affirm. So now I’m stuck paying for hotel twice.
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酒店回复: TThat was unfortunate, Sean. We have now rebranded as Americas Best Value Inn, and we’re confident we’ll provide you with a hassle-free and improved guest experience during your next visit..
1.0分
情侣出游
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You disnt pay the hotel so they made me pay again at the desk .you owe me my full refund and i am going to report you on all reviews for making me wait 2 hrs to find out you didnt pay for my room .i am so disappointed
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酒店回复: Thank you for your feedback, Joseph. We’re sorry to hear your stay didn’t meet your expectations. We’ve recently rebranded as Americas Best Value Inn by Sonesta, and we’re confident we can provide you with a much better and hassle-free experience on your next visit.
1.0分
其他
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Room look clean at first glance but is covered in roaches. Once crawled on me in bed we packed up and left. Person at desk not surprised and didnt offer any compensation since weonly on room 3 hrs before leaving to kust frove back to San Diego. Worst trip. Paid for a hotel covered in roaches and got no restbefore trip back home.
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酒店回复: Thank you for your feedback, Lisa. We’re sorry to hear your stay didn’t meet your expectations. We’ve recently rebranded as Americas Best Value Inn by Sonesta, and we’re confident we can provide you with a much better experience on your next visit.
3.0分
其他
The staff were very friendly, the room, the tub was nasty and the bed made a lot of noise when ever you moved
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酒店回复: Thanks for your feedback, Bryan—it helps us improve. We’re sorry for the inconvenience and can’t wait to welcome you back, hopefully with a better guest experience.
停车很方便，但没有时间去游泳池或热水浴缸，而且建筑需要修缮
房间不错，工作人员很棒。我只是短暂旅行住了一晚。
It was OK for a motel. The bathroom could have been cleaner and the whole place had an odd smell from what I would assume was an industrial strength disinfectant. The staff was very nice and there are a lot of vending machines for food and drink options.
Opted to pay at property when I booked. Was told at check in that their system was being updated and I had to pay cash only. $4 in ATM fees from them and $3 from my bank. They could have called prior to me showing up and I would have stopped at my bank ATM. Also, walks are super thin, the beds were hard and the pillow like rocks.
The front desk could not accept debit cards so I was instructed to use the lobby ATM. Cash was my only option in the situation. Luckily I had it on-hand.
There were several people walking around the property who looked like full-time residents of the hotel, one barefoot, one sitting in the stairwell charging his phone in an outlet, another wrapped in a towel in the hallways.
The lobby staircase and upstairs hallways are carpeted but with encrusted layers of dirt.
The room looked clean but smelled of cigarette smoke.
There were lots of people standing and smoking around the entrance. The entrance had cigarette butts scattered everywhere and no place to dispose of them.
The front desk woman in the morning was very polite and pleasant.
Cleanliness. Pool area was clean, but common areas were kinda dirty. And hair in bathroom sink. In general, a pleasant and comfortable stay.
The hotel didn’t get my reservation. Issue with *******, and them not receiving payment. So I had to come out of pocket. Instead of being able to use Affirm. So now I’m stuck paying for hotel twice.
You disnt pay the hotel so they made me pay again at the desk .you owe me my full refund and i am going to report you on all reviews for making me wait 2 hrs to find out you didnt pay for my room .i am so disappointed
Room look clean at first glance but is covered in roaches. Once crawled on me in bed we packed up and left. Person at desk not surprised and didnt offer any compensation since weonly on room 3 hrs before leaving to kust frove back to San Diego. Worst trip. Paid for a hotel covered in roaches and got no restbefore trip back home.
The staff were very friendly, the room, the tub was nasty and the bed made a lot of noise when ever you moved