It was basic but clean staff was great. Need another blanket/comforter in room. Yes I know there’s a heater but I can’t breathe with it on. Too stuffy for me. Most hotels have it in the closet. None here. Other than that all good.
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酒店回复: Dear Guest,Thank you for your feedback! We are pleased to hear that your stay was basic but clean and that our staff was great!We sincerely apologize for the lack of a second blanket/comforter in your room. We understand that not everyone can use the heater due to stuffiness, and a spare blanket should be readily available.We regret this oversight and will share this feedback with our housekeeping team to ensure that extra bedding is immediately stocked in all closets. We are glad that, other than this, everything was good, and we hope to provide a cozier stay next time!Thank You,The Hanford Hotel Management
5.0分
家庭亲子
My son recommended for me to go to this hotel and he was right I really enjoyed my stay everything was good thanks until next time
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酒店回复: Dear Guest,That is wonderful to hear!We are so glad your son recommended us, and he was right—we are thrilled that you really enjoyed your stay and found everything to your liking.Thank you for trusting us with your visit! We look forward to welcoming you back next time.Thank You,The Hanford Hotel Management
5.0分
其他
Very nice and helpful to us very clean the staff in their acting was saying to me we see you and can we help. 😄
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酒店回复: Dear Guest,That is absolutely wonderful feedback!We are thrilled to hear that the staff was very friendly and helpful, and that you found the property very clean.We especially appreciate your kind description of their manner: "we see you and can we help." That truly captures the proactive and welcoming hospitality we strive for! Thank you for sharing your positive experience.Thank You,The Hanford Hotel Management
3.0分
商务出差
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The staff was very helpful and friendly. My issues were about the room. The mini fridge is loud. The wall HVAC unit is loud. Both would turn on randomly all night. It must be a known issue because the room came with two sets of earplugs.
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酒店回复: Dear Richard,Thank you for sharing your feedback. We are thrilled to hear that the staff was invaluable and friendly!We are escalating the noise complaints regarding the fridge and HVAC unit to our maintenance team to address the underlying operational flaws.Thank You,The Hanford Hotel Management
4.0分
情侣出游
The breakfast was fresh and there was a good variety.
The parking although was well lit it still seemed a little sketchy
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are pleased to hear that the breakfast was fresh and had a good variety!However, we apologize for the concern you felt regarding the parking. We understand that while the area was well lit, a feeling of "sketchiness" can compromise your sense of safety. Guest security is paramount, and we regret that the parking environment made you feel uneasy. We will review our security procedures in the parking area to enhance comfort and safety. We appreciate your honest input.Thank You,The Hanford Hotel Management
5.0分
其他
The staff is always pleasant and helpful. The rooms are nice and clean. A/C is cold, showers are hot! I enjoy my stay everytime.
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酒店回复: Dear Guest,We are thrilled to hear that you enjoy your stay every time! It’s fantastic that you consistently find our staff pleasant and helpful, the rooms nice and clean, and that we deliver perfect comfort with cold A/C and hot showers!Thank you for your loyalty and kind words. We look forward to welcoming you back again and again!Thank You,The Hanford Hotel Management
5.0分
商务出差
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Staff was curtious, room was clean, a/c blew cold like I love it at night and nice and warm in the morning. Shower felt lovely and gets steam hot. I love the new look as well. Will stay again.
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酒店回复: Dear Guest,That is absolutely wonderful feedback!We are thrilled to hear that you had such a positive experience! It sounds like you enjoyed a truly comfortable stay, thanks to our courteous staff, clean room, and the perfect temperature control for both cold nights and warm mornings. We're happy you loved the steam hot shower and our new look.Knowing that you will stay again is the highest compliment we can receive! We look forward to welcoming you back.Thank You,The Hanford Hotel Management
5.0分
家庭亲子
The staff is top notch. Very comfortable stay, excited to see what they have in store for us with the renovations!
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酒店回复: Dear Guest,That is absolutely fantastic feedback!We are thrilled to hear that you had a very comfortable stay and considered our staff top-notch. We work hard to ensure our team provides excellent service, and we'll be sure to share your kind words with them.We are just as excited as you are for the upcoming renovations! We are confident they will make your next stay even better. Thank you for your continued support!Thank You,The Hanford Hotel Management
很好，非常棒
快捷酒店，还算很干净
It was basic but clean staff was great. Need another blanket/comforter in room. Yes I know there’s a heater but I can’t breathe with it on. Too stuffy for me. Most hotels have it in the closet. None here. Other than that all good.
My son recommended for me to go to this hotel and he was right I really enjoyed my stay everything was good thanks until next time
Very nice and helpful to us very clean the staff in their acting was saying to me we see you and can we help. 😄
The staff was very helpful and friendly. My issues were about the room. The mini fridge is loud. The wall HVAC unit is loud. Both would turn on randomly all night. It must be a known issue because the room came with two sets of earplugs.
The breakfast was fresh and there was a good variety.
The parking although was well lit it still seemed a little sketchy
The staff is always pleasant and helpful. The rooms are nice and clean. A/C is cold, showers are hot! I enjoy my stay everytime.
Staff was curtious, room was clean, a/c blew cold like I love it at night and nice and warm in the morning. Shower felt lovely and gets steam hot. I love the new look as well. Will stay again.
The staff is top notch. Very comfortable stay, excited to see what they have in store for us with the renovations!