酒店回复: Dear Guest,We are glad you appreciated our hotel’s convenient location near shops and main roads, which many guests find helpful for easy access. We also value your feedback regarding the noise and the limited variety at breakfast. Your comments have been shared with our team to explore ways to improve soundproofing and enhance our breakfast offerings. We appreciate you taking the time to share your experience and hope to provide a more comfortable stay on your next visit.Sincerely,Hotel Manager
5.0分
其他
原文
翻译提供方：Google
工作人员非常细心。感谢您的帮助。
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酒店回复: Dear Guest,"Thank you for your kind feedback! We’re glad our staff could assist you and look forward to welcoming you back soon."Sincerely, Lucky Rao
5.0分
其他
原文
翻译提供方：Google
伟大的
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酒店回复: Dear Liliana,Thank you for your perfect 10/10 rating. We are thrilled that you had an excellent stay and appreciate your kind feedback. We look forward to welcoming you back for another enjoyable visit.Sincerely,Hotel Manager
1.0分
其他
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We reserved 2 rooms with King Size beds, both rooms had 2 beds, We also asked for communicating rooms, and when we arrived in the rooms, we were given two rooms side by side but not communating.
The furnature was rundown, and smelled bad.
For breakfast they had no toaster for the bread, the toaster was hidden under the country which I found by opening
the cabinet doors. The menu was cereal, white bread, peanut butter, jam, bananes, ketchup, syrup and waffles, scores and gravy. The tables were dirty and one chair was full of waffle batter all dried up.
Overall we will not go back
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酒店回复: Dear Pierre,We appreciate you taking the time to share your detailed feedback. It is good to know that you stayed with us, but we understand your disappointment regarding the room type, lack of adjoining rooms, and the condition of the furniture. We also take note of your concerns about the breakfast setup and cleanliness in the dining area. Our management team is reviewing these issues to ensure proper attention and improvements. Your comments are valuable in helping us enhance guest satisfaction.Sincerely,Hotel Manager
1.0分
其他
Room smelled like ****. Sketchy area. Staff didn’t care much about anything. Shower didn’t work.
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酒店回复: Dear Gabrielle,We appreciate you sharing your experience with us. While we are glad you chose to stay at our hotel, we understand your concerns regarding the room odor, shower issue, and your impression of the surrounding area. Your comments about our staff’s attentiveness have been noted, and we will review this carefully to ensure better service and room maintenance moving forward. Your feedback is important and helps us improve the comfort and safety of our guests.Sincerely,Hotel Manager
1.0分
其他
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The man who checked us in had no idwa what he was doing. Our card was charged twice, then he gave another guest our same room. She tried to get in luckily we had the deadbot on. Then rain was leaking down the window into the room. We will never stay
againhere again
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酒店回复: Dear Shellie,We are pleased you chose to stay with us and appreciate your time sharing your experience. It is disappointing to hear about the confusion during check-in and the issue with the room leak. This is not the experience we aim to provide, and we will review these concerns with our team to ensure they are addressed promptly for future guests’ comfort.Sincerely,Hotel Manager
1.0分
家庭亲子
The mattress on the bed was horrible. The room was dirty and smelled like mildew, and the towels were the size of washcloths.
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酒店回复: Dear Guest,Thank you Peter for taking the time to share your feedback. We are sorry to hear about the discomfort and cleanliness issues you experienced. Your comments are important and will be reviewed with our team to make improvements. We appreciate your honesty and hope to provide a better stay next time.Sincerely, Hotel Manager
4.0分
商务出差
I am as there for a quick nap, but the staff was very friendly and helpful. The room wasn't perfectly clean, but good enough to allow me to get some rest.
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酒店回复: Dear Guest,Thank you Sergio for sharing your thoughtful feedback and kind rating. We are glad to know our friendly staff made your short stay comfortable and restful. Your comments about cleanliness are appreciated and will help us improve. We look forward to welcoming you again for an even better experience.Sincerely, Hotel Manager
2.0分
其他
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First night was questionable. Found little white insects in the first room. Had a discussion with the front desk. They where able to change my room. Was told possible reason for insects was rooms are used for pets also.. i said maybe bug blast the room after pets leave.. second room was better. I also checked room before taking any of my stuff to that room. Ice machine on 3rd flood didn't work, had to go to second floor for ice. Young lady at front desk did her best to help with issues but could only doso much. I DEFINITELY WILL NEVER STAY THERE AGAIN.. Overall terrible experience.
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酒店回复: Dear Guest,"We’re very sorry for the issues you encountered during your stay, including the cleanliness and maintenance concerns. We appreciate you acknowledging our staff’s efforts to assist, and your feedback will be used to address these problems and improve the experience for future guests."Sincerely, Lucky Rao
一家普通的酒店，中途停留还可以。但和我以往入住Sleep Inn的体验完全不一样。
不会再来了。
房间还算干净，但四个杯子里只剩下一个咖啡胶囊和一个糖/奶包。
早餐（周日）糟糕透顶：
没有面包可以烤吐司，只有一个烤面包机
没有酸奶，冰箱空空如也
没有水果，只有空的容器
四块饼干和一锅用破砂锅煮的粗玉米粉
两种普通的麦片，牛奶也不多
一台榨汁机
总而言之，这顿早餐简直令人失望。
非常吵
酒店靠近商店和两条繁忙的车道。房间隔音效果很差，能听到车辆的声音。早餐种类有限。
工作人员非常细心。感谢您的帮助。
伟大的
We reserved 2 rooms with King Size beds, both rooms had 2 beds, We also asked for communicating rooms, and when we arrived in the rooms, we were given two rooms side by side but not communating.
The furnature was rundown, and smelled bad.
For breakfast they had no toaster for the bread, the toaster was hidden under the country which I found by opening
the cabinet doors. The menu was cereal, white bread, peanut butter, jam, bananes, ketchup, syrup and waffles, scores and gravy. The tables were dirty and one chair was full of waffle batter all dried up.
Overall we will not go back
Room smelled like ****. Sketchy area. Staff didn’t care much about anything. Shower didn’t work.
The man who checked us in had no idwa what he was doing. Our card was charged twice, then he gave another guest our same room. She tried to get in luckily we had the deadbot on. Then rain was leaking down the window into the room. We will never stay
againhere again
The mattress on the bed was horrible. The room was dirty and smelled like mildew, and the towels were the size of washcloths.
I am as there for a quick nap, but the staff was very friendly and helpful. The room wasn't perfectly clean, but good enough to allow me to get some rest.
First night was questionable. Found little white insects in the first room. Had a discussion with the front desk. They where able to change my room. Was told possible reason for insects was rooms are used for pets also.. i said maybe bug blast the room after pets leave.. second room was better. I also checked room before taking any of my stuff to that room. Ice machine on 3rd flood didn't work, had to go to second floor for ice. Young lady at front desk did her best to help with issues but could only doso much. I DEFINITELY WILL NEVER STAY THERE AGAIN.. Overall terrible experience.