酒店回复: Dear Guest,We are glad you appreciated our hotel’s convenient location near shops and main roads, which many guests find helpful for easy access. We also value your feedback regarding the noise and the limited variety at breakfast. Your comments have been shared with our team to explore ways to improve soundproofing and enhance our breakfast offerings. We appreciate you taking the time to share your experience and hope to provide a more comfortable stay on your next visit.Sincerely,Hotel Manager
5.0分
其他
原文
翻译提供方：Google
工作人员非常细心。感谢您的帮助。
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酒店回复: Dear Guest,"Thank you for your kind feedback! We’re glad our staff could assist you and look forward to welcoming you back soon."Sincerely, Lucky Rao
5.0分
其他
原文
翻译提供方：Google
伟大的
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酒店回复: Dear Liliana,Thank you for your perfect 10/10 rating. We are thrilled that you had an excellent stay and appreciate your kind feedback. We look forward to welcoming you back for another enjoyable visit.Sincerely,Hotel Manager
2.0分
其他
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First night was questionable. Found little white insects in the first room. Had a discussion with the front desk. They where able to change my room. Was told possible reason for insects was rooms are used for pets also.. i said maybe bug blast the room after pets leave.. second room was better. I also checked room before taking any of my stuff to that room. Ice machine on 3rd flood didn't work, had to go to second floor for ice. Young lady at front desk did her best to help with issues but could only doso much. I DEFINITELY WILL NEVER STAY THERE AGAIN.. Overall terrible experience.
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酒店回复: Dear Guest,"We’re very sorry for the issues you encountered during your stay, including the cleanliness and maintenance concerns. We appreciate you acknowledging our staff’s efforts to assist, and your feedback will be used to address these problems and improve the experience for future guests."Sincerely, Lucky Rao
1.0分
情侣出游
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Horrible stay
Despite several credit card attempts without my permission, bed stains on bed both comforter and fitted sheet, walls stained, no toiletries. They completly put me in a non working room knowingly knowing ac was not working and all the issues. Horrible stay go somewhere else and don’t expect ******* to help either they don’t hep to try and fix or change you hotels $280 down the drain
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酒店回复: Dear Guest,"We’re very sorry to hear about your experience and sincerely apologize for the issues you encountered with your room and billing. Your feedback is extremely important, and we will address these concerns with our team to prevent similar situations in the future."Sincerely, Lucky Rao
5.0分
其他
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Our accommodations were wonderful. This establishment is one of our favorite places as we visit it twice a year. Nearby is a Walmart and a couple of good restaurants and even a few shopping places.
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酒店回复: Dear Guest,We are delighted to hear that you enjoyed your stay and consider our hotel one of your favorites. Your kind words about the accommodations and nearby conveniences are greatly appreciated. We look forward to welcoming you again for another comfortable and enjoyable visit in the future.Sincerely, Hotel Manager
2.0分
其他
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Breakfast was fine. I liked the biscuits and gravy. Cleaners kept the place clean. The rooom was very dank, the walls are thin, the AC changed speeds constantly. My kids couldn't sleep, so neither did I.
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酒店回复: Dear Guest,We are glad you enjoyed the breakfast and appreciated the efforts of our cleaning staff. Your feedback regarding room condition, noise, and air conditioning is taken seriously and will help guide improvements. We hope future stays provide a more comfortable, quiet, and restful experience for you and your family.Sincerely, Hotel Manager
3.0分
其他
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This is an OK place but a couple things noted. carpet in our room needed to be swept. gritty feel when walking barefoot. 6:30 breakfast was late. we wanted to get going but the guy was just starting to put items out at 6:30. No one at front desk when i was trying to report gritty carpet so if anyone from hotel sees this, check out room 116.
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酒店回复: Dear Guest,"Thank you for your feedback. We apologize for the cleanliness and breakfast timing issues you experienced, as well as the lack of front desk availability. Your comments will be shared with our team to ensure improvements for future guests."Sincerely, Lucky Rao
3.0分
商务出差
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We booked a king bed when we got to the property they said they don’t have queen beds….they didn’t even have queen beds all they had was full size. The bed was like sleeping on a cement slab. We tried to turn down the air conditioner so it was cooler in the room but it didn’t work very well.
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酒店回复: Dear Mark ,We appreciate you taking the time to share your feedback. While we are glad you stayed with us, we understand that the room type, bed comfort, and air conditioning did not meet your expectations. Our team has been informed to review these issues and make improvements to ensure a more comfortable and enjoyable stay for future guests. Your comments are valuable in helping us enhance the overall guest experience.Sincerely,Hotel Manager
一家普通的酒店，中途停留还可以。但和我以往入住Sleep Inn的体验完全不一样。
不会再来了。
房间还算干净，但四个杯子里只剩下一个咖啡胶囊和一个糖/奶包。
早餐（周日）糟糕透顶：
没有面包可以烤吐司，只有一个烤面包机
没有酸奶，冰箱空空如也
没有水果，只有空的容器
四块饼干和一锅用破砂锅煮的粗玉米粉
两种普通的麦片，牛奶也不多
一台榨汁机
总而言之，这顿早餐简直令人失望。
非常吵
酒店靠近商店和两条繁忙的车道。房间隔音效果很差，能听到车辆的声音。早餐种类有限。
工作人员非常细心。感谢您的帮助。
伟大的
First night was questionable. Found little white insects in the first room. Had a discussion with the front desk. They where able to change my room. Was told possible reason for insects was rooms are used for pets also.. i said maybe bug blast the room after pets leave.. second room was better. I also checked room before taking any of my stuff to that room. Ice machine on 3rd flood didn't work, had to go to second floor for ice. Young lady at front desk did her best to help with issues but could only doso much. I DEFINITELY WILL NEVER STAY THERE AGAIN.. Overall terrible experience.
Horrible stay
Despite several credit card attempts without my permission, bed stains on bed both comforter and fitted sheet, walls stained, no toiletries. They completly put me in a non working room knowingly knowing ac was not working and all the issues. Horrible stay go somewhere else and don’t expect ******* to help either they don’t hep to try and fix or change you hotels $280 down the drain
Our accommodations were wonderful. This establishment is one of our favorite places as we visit it twice a year. Nearby is a Walmart and a couple of good restaurants and even a few shopping places.
Breakfast was fine. I liked the biscuits and gravy. Cleaners kept the place clean. The rooom was very dank, the walls are thin, the AC changed speeds constantly. My kids couldn't sleep, so neither did I.
This is an OK place but a couple things noted. carpet in our room needed to be swept. gritty feel when walking barefoot. 6:30 breakfast was late. we wanted to get going but the guy was just starting to put items out at 6:30. No one at front desk when i was trying to report gritty carpet so if anyone from hotel sees this, check out room 116.
We booked a king bed when we got to the property they said they don’t have queen beds….they didn’t even have queen beds all they had was full size. The bed was like sleeping on a cement slab. We tried to turn down the air conditioner so it was cooler in the room but it didn’t work very well.