酒店回复: Dear Mr. Laforge, Thank you so much for your kind words! We're glad to hear that our team was able to assist you promptly and effectively in retrieving your suitcase. We know how stressful it can be to leave something behind, and we're happy we could help make things right quickly. It was a pleasure having you with us, and we hope to welcome you back again soon—this time with all your luggage in hand! Warm regards, Terrie, Front Desk Agent, Clarion Destination Daytona
5.0分
家庭亲子
原文
翻译提供方：Google
套房非常宽敞、舒适。
4.0分
其他
原文
翻译提供方：Google
酒吧和表演
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酒店回复: Dear Mr. Belanger, Thank you for your recent stay and for rating us 8 out of 10! We’re glad you had a positive experience overall. If there’s anything you feel we could improve to make your next stay even better, we’d love to hear your thoughts.We hope to welcome you back again soon!Kind regards,Terrie, Front Desk Agent, Clarion Hotel Destination Daytona
5.0分
其他
原文
翻译提供方：Google
非常好
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酒店回复: Dear Mrs. Rico, Thank you so much for the perfect rating! We’re thrilled to know you had a great experience with us. We hope to welcome you back again soon!Warm regards,Terrie, Front Desk Agent, Clarion Hotel Destination Daytona
2.0分
其他
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Never again
Had to change rooms after driving to the front office twice (which was nearly 1/4 mile from our room maintenance came tod try to fix the remote. After unable to do so, we moved down the hall a few rooms. Both room smell. Certainly have been smoked in and stuff sprayed to try to mask the smoke. LOUD out door bands playing until 9PM with big crowds.
Not the relaxing stay in a "suite " we looked forward to enjoying.
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酒店回复: Dear Mr. Loftus, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your recent stay did not meet expectations and that you experienced multiple inconveniences — from the room issues to the noise and the odor concerns. This is far from the relaxing experience we aim to provide, and I apologize for the disruption to your visit.We understand how frustrating it must have been to have to change rooms, especially after already reaching out for assistance. I also regret that the atmosphere was not as peaceful as you had hoped, particularly with the outdoor music and crowd noise.Your comments have been shared with our management and housekeeping teams to ensure we address the issues you mentioned, especially regarding room condition and odor. We are committed to improving and hope you'll consider giving us another opportunity to provide you with the comfort and experience you were expecting.Sincerely,Terrie Front Desk
4.0分
其他
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Very nice looking hotel, extremely friendly help at the desk. Elevator was broke so I had to climb to the 3rd floor if I wanted breakfast. They were nice enough to give us a room on the first floor because of mike. But room was not accessible so the toilet was extremely low which is not easy for mike.
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酒店回复: Dear Mrs. Perez, Thank you for sharing your experience with us. We’re delighted to hear that you found our hotel welcoming and our front desk team friendly. However, we’re very sorry for the inconvenience caused by the elevator being out of service during your stay.We also regret that the alternative room provided was not fully accessible and did not meet your needs, especially regarding the toilet height. Your comfort and accessibility are very important to us, and we sincerely apologize for falling short in this area.We’re actively working to ensure our facilities and accommodations better serve all guests, and your feedback is invaluable in guiding these improvements.Thank you again for your understanding, and we hope to have the opportunity to better serve you in the future.Warm regards,Terrie, Front Desk Agent, Clarion Hotel Destination Daytona
3.0分
家庭亲子
Old property. Second floor over motorcycle shops. Clean ans friendly staff. Not a normal hotel situation.
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酒店回复: Dear Mr. Utchell, Thank you for sharing your feedback. We appreciate your kind words about our clean facilities and friendly staff. We understand that our property’s unique location and layout might feel different from a typical hotel experience, and we hope it added some character to your stay.If there’s anything we can do to make your next visit more comfortable, please don’t hesitate to let us know. We look forward to welcoming you back!Warm regards,Terrie, Front Desk Agent, Clarion Hotel Destination Daytona
5.0分
家庭亲子
Nice, clean, area, patrolled by security with a few options for food and beverages within walking distance
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酒店回复: Dear Mr. Starnes, Thank you so much for the perfect rating! We’re thrilled to know you had a great experience with us. We hope to welcome you back again soon!Warm regards,Terrie, Front Desk Agent, Clarion Hotel Destination Daytona
4.0分
家庭亲子
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Area surrounding hotel had alot to offer. Buc-ee’s not far, super plus. Absolutely no rooms available before 4pm was a minus as had plans. Returned from event at midnight. Had to wait in line. However it was quick and associate was organized & friendly. There was some sort of bug on bathroom wall, minus. Overall room was comfy.
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酒店回复: Dear Mrs. Walton,Thank you for taking the time to share your experience. We're glad to hear you enjoyed the surrounding area and that our team member made your late-night check-in smooth and welcoming. It's also great to know you found your room comfortable.That said, we apologize for the inconvenience of not being able to check in earlier than 4 PM, and for the issue you encountered in the bathroom. Your comments have been shared with our housekeeping team to ensure better attention to detail moving forward.We truly appreciate your feedback—it helps us improve and provide a better experience for all our guests. We hope to welcome you back in the future!Warm regards,Terrie, Front Desk Agent, Clarion Hotel Destination Daytona
2.0分
商务出差
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I traveled to take a Motorcycle class at Harley Davidson in Ormond Beach. Upon arrival in Friday, I took a 2 hour portion of my motorcycle class and was extremely tired from working a full shift prior to travel. There was a concert taking place on the same property which caused the inability to park for the most part. At the same time, while checking in I was notified that my room was across the about a good ways to walk, elevator was not working, and the door would not open because the battery was dead.. horrible situation due to the front desk clerk stating she could not help us unless we walk all the way back down stairs and across a parking lot which was a long way from the area where my room was located. As well as, I took the keys back to be rekeyed due to the front desk clerk thinking the key was not working was because the keys were not synchronizing with the machinery they use at the desk to assign rooms. I was simply annoyed because I could not get in my room for about 1 hour as it was after normal check in time. Unfortunately, that was not the only inconvenience!! The next day after a battery was install in the door unit in order for the room key to work, after my motorcycle class the following day expecting the extreme heat all day, the key would not work again. This was the most horrible inconvenience I have experienced utilizing ******* for the Last 6 years.
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酒店回复: Dear Mrs. Barrett, Thank you for taking the time to share your experience. We're truly sorry to hear about the series of inconveniences you encountered during your stay, especially after such a long day of travel and training. We understand how frustrating it must have been to face difficulties with parking, accessing your room, and the room key issues—particularly in the heat and after an exhausting schedule.Please accept our sincere apologies for the inconvenience caused by the non-functioning elevator, the battery issue with your room lock, and the delayed resolution at check-in. This is not the level of service we strive to provide, and we regret that your stay did not reflect the standards we hold ourselves to. Your experience should have been far more comfortable and seamless.We are currently reviewing this situation with our front desk and maintenance teams to ensure better coordination and faster solutions for our guests in the future. Your feedback is invaluable in helping us improve.We truly appreciate you choosing to stay with us and for being a loyal ******* guest for many years. If you are open to it, we would welcome the opportunity to speak with you directly and make this right. Sincerely,Terrie, Front Desk Agent, Clarion Hotel Destination Daytona
我们把一个行李箱落在了酒店，工作人员非常乐意帮助我们找回。
套房非常宽敞、舒适。
酒吧和表演
非常好
Never again
Had to change rooms after driving to the front office twice (which was nearly 1/4 mile from our room maintenance came tod try to fix the remote. After unable to do so, we moved down the hall a few rooms. Both room smell. Certainly have been smoked in and stuff sprayed to try to mask the smoke. LOUD out door bands playing until 9PM with big crowds.
Not the relaxing stay in a "suite " we looked forward to enjoying.
Very nice looking hotel, extremely friendly help at the desk. Elevator was broke so I had to climb to the 3rd floor if I wanted breakfast. They were nice enough to give us a room on the first floor because of mike. But room was not accessible so the toilet was extremely low which is not easy for mike.
Old property. Second floor over motorcycle shops. Clean ans friendly staff. Not a normal hotel situation.
Nice, clean, area, patrolled by security with a few options for food and beverages within walking distance
Area surrounding hotel had alot to offer. Buc-ee’s not far, super plus. Absolutely no rooms available before 4pm was a minus as had plans. Returned from event at midnight. Had to wait in line. However it was quick and associate was organized & friendly. There was some sort of bug on bathroom wall, minus. Overall room was comfy.
I traveled to take a Motorcycle class at Harley Davidson in Ormond Beach. Upon arrival in Friday, I took a 2 hour portion of my motorcycle class and was extremely tired from working a full shift prior to travel. There was a concert taking place on the same property which caused the inability to park for the most part. At the same time, while checking in I was notified that my room was across the about a good ways to walk, elevator was not working, and the door would not open because the battery was dead.. horrible situation due to the front desk clerk stating she could not help us unless we walk all the way back down stairs and across a parking lot which was a long way from the area where my room was located. As well as, I took the keys back to be rekeyed due to the front desk clerk thinking the key was not working was because the keys were not synchronizing with the machinery they use at the desk to assign rooms. I was simply annoyed because I could not get in my room for about 1 hour as it was after normal check in time. Unfortunately, that was not the only inconvenience!! The next day after a battery was install in the door unit in order for the room key to work, after my motorcycle class the following day expecting the extreme heat all day, the key would not work again. This was the most horrible inconvenience I have experienced utilizing ******* for the Last 6 years.