酒店回复: Gracias por compartir su experiencia con nosotros. Lamentamos sinceramente el inconveniente que tuvo durante su estancia; esto no representa nuestros estándares de limpieza, y tomaremos medidas inmediatas para asegurarnos de que no vuelva a ocurrir. Agradecemos también sus comentarios sobre los servicios adicionales —tomaremos en cuenta su sugerencia sobre contar con artículos para motociclistas. Nos alegra saber que disfrutó de la amplitud de su habitación y de nuestro desayuno. Esperamos poder brindarle una experiencia completamente satisfactoria en su próxima visita.
5.0分
家庭亲子
原文
翻译提供方：Google
我们把一个行李箱落在了酒店，工作人员非常乐意帮助我们找回。
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酒店回复: Dear Mr. Laforge, Thank you so much for your kind words! We're glad to hear that our team was able to assist you promptly and effectively in retrieving your suitcase. We know how stressful it can be to leave something behind, and we're happy we could help make things right quickly. It was a pleasure having you with us, and we hope to welcome you back again soon—this time with all your luggage in hand! Warm regards, Terrie, Front Desk Agent, Clarion Destination Daytona
5.0分
家庭亲子
原文
翻译提供方：Google
套房非常宽敞、舒适。
4.0分
其他
原文
翻译提供方：Google
酒吧和表演
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酒店回复: Dear Mr. Belanger, Thank you for your recent stay and for rating us 8 out of 10! We’re glad you had a positive experience overall. If there’s anything you feel we could improve to make your next stay even better, we’d love to hear your thoughts.We hope to welcome you back again soon!Kind regards,Terrie, Front Desk Agent, Clarion Hotel Destination Daytona
5.0分
其他
原文
翻译提供方：Google
非常好
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酒店回复: Dear Mrs. Rico, Thank you so much for the perfect rating! We’re thrilled to know you had a great experience with us. We hope to welcome you back again soon!Warm regards,Terrie, Front Desk Agent, Clarion Hotel Destination Daytona
5.0分
其他
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The room was perfect and the staff were so accommodating. In fact, I thought that I had lost my keys...so the nice lady at the reception dedk called security to help me find it. After nearly 30 minof retracing my steps they were found!
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酒店回复: We’re so pleased to know you enjoyed your stay and that our team could assist you when you misplaced your keys. Providing caring, attentive service is what we strive for every day. Thank you for your thoughtful review!
4.0分
情侣出游
The room could have been updated. The lady who does the breakfast was wonderful. The entertainment at saints and sinners was amazing.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the breakfast service and the entertainment at Saints and Sinners! We appreciate your comments about the room and will keep your suggestions in mind as we continue to make improvements. We hope to welcome you back again soon for an even better experience.
2.0分
其他
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Never again
Had to change rooms after driving to the front office twice (which was nearly 1/4 mile from our room maintenance came tod try to fix the remote. After unable to do so, we moved down the hall a few rooms. Both room smell. Certainly have been smoked in and stuff sprayed to try to mask the smoke. LOUD out door bands playing until 9PM with big crowds.
Not the relaxing stay in a "suite " we looked forward to enjoying.
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酒店回复: Dear Mr. Loftus, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your recent stay did not meet expectations and that you experienced multiple inconveniences — from the room issues to the noise and the odor concerns. This is far from the relaxing experience we aim to provide, and I apologize for the disruption to your visit.We understand how frustrating it must have been to have to change rooms, especially after already reaching out for assistance. I also regret that the atmosphere was not as peaceful as you had hoped, particularly with the outdoor music and crowd noise.Your comments have been shared with our management and housekeeping teams to ensure we address the issues you mentioned, especially regarding room condition and odor. We are committed to improving and hope you'll consider giving us another opportunity to provide you with the comfort and experience you were expecting.Sincerely,Terrie Front Desk
4.0分
其他
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Very nice looking hotel, extremely friendly help at the desk. Elevator was broke so I had to climb to the 3rd floor if I wanted breakfast. They were nice enough to give us a room on the first floor because of mike. But room was not accessible so the toilet was extremely low which is not easy for mike.
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酒店回复: Dear Mrs. Perez, Thank you for sharing your experience with us. We’re delighted to hear that you found our hotel welcoming and our front desk team friendly. However, we’re very sorry for the inconvenience caused by the elevator being out of service during your stay.We also regret that the alternative room provided was not fully accessible and did not meet your needs, especially regarding the toilet height. Your comfort and accessibility are very important to us, and we sincerely apologize for falling short in this area.We’re actively working to ensure our facilities and accommodations better serve all guests, and your feedback is invaluable in guiding these improvements.Thank you again for your understanding, and we hope to have the opportunity to better serve you in the future.Warm regards,Terrie, Front Desk Agent, Clarion Hotel Destination Daytona
3.0分
家庭亲子
Old property. Second floor over motorcycle shops. Clean ans friendly staff. Not a normal hotel situation.
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酒店回复: Dear Mr. Utchell, Thank you for sharing your feedback. We appreciate your kind words about our clean facilities and friendly staff. We understand that our property’s unique location and layout might feel different from a typical hotel experience, and we hope it added some character to your stay.If there’s anything we can do to make your next visit more comfortable, please don’t hesitate to let us know. We look forward to welcoming you back!Warm regards,Terrie, Front Desk Agent, Clarion Hotel Destination Daytona
我之所以给出这样的评价，是因为我遇到了一件非常糟糕的事情：半夜我在浴室里发现了一只蟑螂。另一点让我不满的是，酒店没有提供任何抹布或清洁用品来清洗我的摩托车。值得一提的是，这家酒店紧邻哈雷戴维森摩托车经销店，是该州最大的经销店。不过，酒店也给了我一个非常宽敞的房间，里面有一张沙发可以看电视。早餐也很不错。
我们把一个行李箱落在了酒店，工作人员非常乐意帮助我们找回。
套房非常宽敞、舒适。
酒吧和表演
非常好
The room was perfect and the staff were so accommodating. In fact, I thought that I had lost my keys...so the nice lady at the reception dedk called security to help me find it. After nearly 30 minof retracing my steps they were found!
The room could have been updated. The lady who does the breakfast was wonderful. The entertainment at saints and sinners was amazing.
Never again
Had to change rooms after driving to the front office twice (which was nearly 1/4 mile from our room maintenance came tod try to fix the remote. After unable to do so, we moved down the hall a few rooms. Both room smell. Certainly have been smoked in and stuff sprayed to try to mask the smoke. LOUD out door bands playing until 9PM with big crowds.
Not the relaxing stay in a "suite " we looked forward to enjoying.
Very nice looking hotel, extremely friendly help at the desk. Elevator was broke so I had to climb to the 3rd floor if I wanted breakfast. They were nice enough to give us a room on the first floor because of mike. But room was not accessible so the toilet was extremely low which is not easy for mike.
Old property. Second floor over motorcycle shops. Clean ans friendly staff. Not a normal hotel situation.