Just needed an overnight stay on the way to Bangor. Older hotel, no elevator and Breakfast downstairs from where we were. That being said it was a good price at $124.00 and the room was small but very clean with frig and microwave plus a safe. Had trouble finding our room but Robert (front desk) guided us and couldn't have been nicer or more welcoming. Trouble with TV and George was there in 2 minutes just a glitch with channel. Again very nice and helpful. Nice indoor pool and jacuzzi plus small gym although we didn't have a chance to use it. Great location right off of 95 and there was mall across the street with grocery, liquor store and restuarants. Gave it 4 stars because of employees nice bed and the cleanliness and price.
4.0分
其他
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We were very hesitant to stay here at first...after reading all the negative reviews online. But here's the best part, it was just fine and clean & breakfast was okay. They are building a brand new hotel in the back. Which will be very new & modern.
1.0分
商务出差
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the amount of noise, dust and dirtiness did not equal what i paid. The floors were carpet and i can still see the dust, definitely around the edges, the walls were VERY stained and dirty!! It was a non smoking room, soon as you walked in the room all you smell is cigarettes covered by air spray.
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酒店回复: I am very sorry that you did not have a clean room. Please know that we are currently going through a major renovation and will have brand new rooms in the future. I hope that you can give us another chance.
1.0分
家庭亲子
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The worst hotel I've been in the 30+ YEARS There are 2 hotels in this town - A Hampton and a Best Western. The Hampton was sold out. Stayed in numerous Best Westerns across the country, didn't think twice . I arrived very late due to travel delays (11p) Lobby is very dated, Desk attendant - lazy, Got to my room - yes - like other reviews, in a basement without an elevator. Room - dreary, wallpaper peeling whole room in need of renovation. I was too exhausted to battle with the lazy staff to change room. And now after changing reading reviews, I doubt my experience would be different anywhere on property. When I pulled down the bed cover, there wasn't any sheets, just a quilted mattress cover? Checked the other bed same thing. So a fully made up bed, with a thin blanket that had 3 jobs - it was a quilt, a top sheet and a bottom sheet. I called the front desk and was told that is how Best Western Standards are. That what I was lookin at was not a a mattress cover , but a bottom sheet, and the thin blanket was the top sheet. ***? I took lots of pictures, comptemplated driving 20 minutes away at midnight for close to $300. So I swiped the blanket from bed #2 to use. I came to this page to write my review to warn others...I wish I has read these reviews first. I also see remarks from management about 'under construction'? I saw some piles of dirt behind the building - no evidence of active construction. Oh and they have the nerve to charge $165 a night!!! This quality is something you'd expect in a $39 motel. Feeling ripped off, disappointed and lost faith in a fairly reputable hotel chain - Best Western. I understand that some of these places are franchises - but shame on Best Western to not ensure quaility standards are not maintained. And judging by the reviews here , it's been going on a long time.
1.0分
其他
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Water damage everywhere. Mold everywhere. Wall paper falling off of the walls from water. Nose snot on the walls. Soaking wet rug. Hard to breath upon entering the building. I cancelled the stay. I was refunded by the desk clerk, then charged again after the fact
1.0分
其他
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Worst motel experience ever - dirty room - dark, bad location , rooms not updated in many years- The staff was nice and welcoming, but all else was miserable - Everything looked way outdated, and old. The price was way too high
1.0分
其他
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Extremely dirty hotel. Staff was not helpful. Area did not seem very safe. There were very loud people in the parking lot and in the hotel lobby. The room smelled and the condition of the room was terrible. RUN RUN from this hotel
1.0分
其他
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So I reserved a pet friendly room, my only choice was 2 queen beds which was fine. When we got there to check in they stated we chose the pet friendly room but didn't call to identify we werrle bringing a dog so we were not given a pet friendly room. They were able to move us, but this room only had one queen bed. There was also some things still in the room from the last guest including plastic lids from perfume bottles, and aluminum foil. The breakfast is pretty terrible, states there is breakfast sandwiches, but all they had was dairy products and waffles that had so much sugar they were crunchy. On the website it also states there is a pool, well got there and they stated the pool is still closed due to covid, thanks for the heads up. We had a dog with us, we had to sign a waiver (thats fine) that stated (desk guy said this as well) we had to take her out through D door. Well to get to D door we had to go through a construction zone that was off limits. The price of the hotel reflects the quality of the hotel.
3.0分
其他
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Room was missing a chair where there should be 2. Chair on other table was broken, and light bulb missing from one of the lamps in the room. Room could of been cleaner for a new guest, and more towels and bathroom toilet paper was needed.
1.0分
其他
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This place might rate as an Econlodge at best. It is in poor shape. Bed hard, pillows poor, towels small and thin and furniture should be in a second hand store. As a diamond member having stayed in over 150 BW around the world, this place gets my lowest rating!!!
Just needed an overnight stay on the way to Bangor. Older hotel, no elevator and Breakfast downstairs from where we were. That being said it was a good price at $124.00 and the room was small but very clean with frig and microwave plus a safe. Had trouble finding our room but Robert (front desk) guided us and couldn't have been nicer or more welcoming. Trouble with TV and George was there in 2 minutes just a glitch with channel. Again very nice and helpful. Nice indoor pool and jacuzzi plus small gym although we didn't have a chance to use it. Great location right off of 95 and there was mall across the street with grocery, liquor store and restuarants. Gave it 4 stars because of employees nice bed and the cleanliness and price.
We were very hesitant to stay here at first...after reading all the negative reviews online. But here's the best part, it was just fine and clean & breakfast was okay. They are building a brand new hotel in the back. Which will be very new & modern.
the amount of noise, dust and dirtiness did not equal what i paid. The floors were carpet and i can still see the dust, definitely around the edges, the walls were VERY stained and dirty!! It was a non smoking room, soon as you walked in the room all you smell is cigarettes covered by air spray.
The worst hotel I've been in the 30+ YEARS There are 2 hotels in this town - A Hampton and a Best Western. The Hampton was sold out. Stayed in numerous Best Westerns across the country, didn't think twice . I arrived very late due to travel delays (11p) Lobby is very dated, Desk attendant - lazy, Got to my room - yes - like other reviews, in a basement without an elevator. Room - dreary, wallpaper peeling whole room in need of renovation. I was too exhausted to battle with the lazy staff to change room. And now after changing reading reviews, I doubt my experience would be different anywhere on property. When I pulled down the bed cover, there wasn't any sheets, just a quilted mattress cover? Checked the other bed same thing. So a fully made up bed, with a thin blanket that had 3 jobs - it was a quilt, a top sheet and a bottom sheet. I called the front desk and was told that is how Best Western Standards are. That what I was lookin at was not a a mattress cover , but a bottom sheet, and the thin blanket was the top sheet. ***? I took lots of pictures, comptemplated driving 20 minutes away at midnight for close to $300. So I swiped the blanket from bed #2 to use. I came to this page to write my review to warn others...I wish I has read these reviews first. I also see remarks from management about 'under construction'? I saw some piles of dirt behind the building - no evidence of active construction. Oh and they have the nerve to charge $165 a night!!! This quality is something you'd expect in a $39 motel. Feeling ripped off, disappointed and lost faith in a fairly reputable hotel chain - Best Western. I understand that some of these places are franchises - but shame on Best Western to not ensure quaility standards are not maintained. And judging by the reviews here , it's been going on a long time.
Water damage everywhere. Mold everywhere. Wall paper falling off of the walls from water. Nose snot on the walls. Soaking wet rug. Hard to breath upon entering the building. I cancelled the stay. I was refunded by the desk clerk, then charged again after the fact
Worst motel experience ever - dirty room - dark, bad location , rooms not updated in many years- The staff was nice and welcoming, but all else was miserable - Everything looked way outdated, and old. The price was way too high
Extremely dirty hotel. Staff was not helpful. Area did not seem very safe. There were very loud people in the parking lot and in the hotel lobby. The room smelled and the condition of the room was terrible. RUN RUN from this hotel
So I reserved a pet friendly room, my only choice was 2 queen beds which was fine. When we got there to check in they stated we chose the pet friendly room but didn't call to identify we werrle bringing a dog so we were not given a pet friendly room. They were able to move us, but this room only had one queen bed. There was also some things still in the room from the last guest including plastic lids from perfume bottles, and aluminum foil. The breakfast is pretty terrible, states there is breakfast sandwiches, but all they had was dairy products and waffles that had so much sugar they were crunchy. On the website it also states there is a pool, well got there and they stated the pool is still closed due to covid, thanks for the heads up. We had a dog with us, we had to sign a waiver (thats fine) that stated (desk guy said this as well) we had to take her out through D door. Well to get to D door we had to go through a construction zone that was off limits. The price of the hotel reflects the quality of the hotel.
Room was missing a chair where there should be 2. Chair on other table was broken, and light bulb missing from one of the lamps in the room. Room could of been cleaner for a new guest, and more towels and bathroom toilet paper was needed.
This place might rate as an Econlodge at best. It is in poor shape. Bed hard, pillows poor, towels small and thin and furniture should be in a second hand store. As a diamond member having stayed in over 150 BW around the world, this place gets my lowest rating!!!