酒店回复: Dear Andreas,We're sorry to hear that you didn't have a good time with us during your recent visit. Please accept our apologies for any disappointment in the accommodations, amenities, and service that you received during your visit. All of your feedback is gratefully received and will be discussed internally so that improvements can be made for the future. It is our hope that you'll consider giving us another chance soon; we're confident that we can impress you.
酒店回复: Dear Maria,We're sincerely sorry to hear that you didn't have a good time with us during your recent visit. Please accept our apologies for any disappointment in the accommodations, amenities, and service that you received during your visit. All of your feedback is gratefully received and will be discussed internally so that improvements can be made for the future. It is our hope that you'll consider giving us another chance soon; we're confident that we can impress you and change your perceptions.
酒店回复: We regret that we failed to earn your recommendation on this occasion. Rest assured, your feedback is important to us and will be shared with the respective teams as we strive to uphold our standards across the board. We assure you that room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.
5.0分
情侣出游
原文
翻译提供方:Google
一切都很好,尤其是接待处的女士非常乐于助人且友好。
1.0分
其他
原文
翻译提供方:Google
看起来不像照片,摄影师的出色编辑给他打了 5 颗星。
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酒店回复: Dear Diana,We are sorry to read that we were unable to meet your expectations. It is always our goal to portray our property accurately. Please accept our apologies for any disappointment you felt, and we encourage you to reach out and let us know specific areas where you noted room for improvement. Guest satisfaction means everything to our team, and we want to make sure we're consistently putting our best foot forward.
需要更多清洁,而且非常老旧,需要改进。
有点破旧。我到达后,他们给我安排的房间和我要求的不一样。我预订了一间可住两名成人和一名16岁以下儿童的双人房,结果他们给我安排了一间单人房。我不得不去要求换房,但他们告诉我预订申请里没有提到这一点。
最好的是有停车场
房间很大但是很简朴。一张破旧的桌子充当了床头柜。没有夜间照明,全天花板照明就是一切,微波炉只是一个假人,外壳有裂缝,浴缸有裂纹而且暗淡。
没有家政服务,你必须自己整理床铺并倒垃圾。也许我们应该单独注册这个。
接待处提供的早餐仅限于咖啡。
这种糟糕的服务从来没有发生在我身上,没有清洁,什么都没有,没有毛巾,没有航空服务,而且酒店状况很差而且很脏。
不推荐
图片上看起来不错,但绝对不值这个价钱。这家酒店是我们在加州东南部的一次小型公路旅行中最贵的酒店,也是迄今为止标准最差的一家。房间不是很干净;浴室里有一个雷鸣般的风扇,无法关闭,即使只是去厕所(晚上很烦人),家具摇摇晃晃,没有床头灯。隔音也很差。不推荐这家酒店!
一切都很好,尤其是接待处的女士非常乐于助人且友好。
看起来不像照片,摄影师的出色编辑给他打了 5 颗星。
有蟑螂,他们只给我们5个人2张床
除了xaro什么都不好
没有泳池,不太卫生,如果住一晚还好,不能住多了。
出色地