酒店回复: Dear Theo,We’re very sorry to hear about the issues you experienced during your stay. Dampness, cold, mold, and water-damaged flooring are unacceptable, and we understand how uncomfortable this must have been. We also apologize for the limited staff during breakfast, though we’re glad to hear the receptionist made a positive impression. Your feedback is extremely important, and we will address these concerns with our maintenance, housekeeping, and management teams to prevent this from happening in the future. Thank you for bringing these matters to our attention, and we sincerely apologize for the inconvenience you experienced.Sincerely,Days Inn by Wyndham Ormond Beach Management
1.0分
家庭亲子
原文
翻译提供方：Google
糟糕透了，非常脏，气味难闻，房屋状况非常糟糕，与照片所示不符
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酒店回复: Dear Barbara,Thank you for your feedback. We sincerely apologize that your experience did not meet expectations. We take cleanliness and guest satisfaction very seriously and are sorry to hear about the condition you described. Your comments have been shared with our housekeeping and maintenance teams for immediate review and improvement. We aim to provide a comfortable and welcoming stay, and regret falling short. Sincerely,Days Inn by Wyndham Ormond Beach Management
2.0分
其他
原文
翻译提供方：Google
听起来很多
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酒店回复: Dear Isabel,We’re sorry to hear that your experience didn’t meet your expectations. We’re always striving to improve, and your feedback helps us identify where we can do better. If there’s anything specific you’d like to share about what didn’t go well, we’d love to hear from you directly so we can address it and work to provide a better stay next time.Kind regards,Days Inn by Wyndham Ormond Beach Management
3.0分
其他
原文
翻译提供方：Google
需要改造
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酒店回复: Dear Angel,Thank you for your feedback. We continually strive to improve our property and appreciate your input. Updates and renovations are always being considered to enhance guest experience. We hope to welcome you back in the future for a more comfortable stay.Best Regards,Days Inn by Wyndham Ormond Beach Management
2.0分
其他
原文
翻译提供方：Google
坏的
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酒店回复: Dear Karen,We’re sorry that your experience with us didn’t meet your expectations. Your feedback is critical, and we take your concerns seriously. We strive to provide excellent service and a comfortable stay for all our guests, and we regret that this was not the case during your visit. Please get in touch with our management team directly, as we would like the opportunity to address the issues you encountered and improve upon them. Thank you for sharing your thoughts.Kind Regards,Days Inn by Wyndham Ormond Beach Management
3.0分
家庭亲子
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Nothing special about the hotel, It served its purpose. Staff were great. Had issues with door key demagnetizing each night. Beds were comfortable but the pillows were terrible. Very small selection of breakfast items.
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酒店回复: Dear Kyle,Thank you for your feedback. We apologize for the inconvenience caused by the door key demagnetizing each night. Our staff is always available to reencode or replace keys to ensure quick access. We also appreciate your comments on the pillows and breakfast selection, and will use your feedback to improve those areas. Once again, we genuinely appreciate your feedback, and we look forward to hosting you again very soon!Kind Regards,Days Inn by Wyndham Ormond Beach Management
1.0分
其他
The property was in extremely poor condition. Cigarette smoke smell everywhere(even in non-smoking), smelt like mold, as soon as you climbed the stairs
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酒店回复: Dear Rachel,Thank you for your feedback. We’re sorry you noticed a smoke and mildew smell during your stay — that’s not the experience we want for our guests. Our team has taken steps to deep clean and address this so it doesn’t happen again. We hope you’ll give us another chance to provide you with a much better stay next time.Best Regards,Days Inn by Wyndham Ormond Beach Management
3.0分
其他
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Handicap room
Reserved handicap room when I got there they said they didn't have one had to take a regular room tell him I had to be on bottom floor took him 30 minutes to get a room ready got the room ready they didn't even put a top sheet on the bed I had to go back to get a top sheet to put on the bed.
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酒店回复: Dear Cynthia,Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced with your room request and the delay in preparing your room. We also regret the oversight with the bedding and understand how frustrating that must have been. Your feedback is very important, and we’ll address these issues with our team to ensure better service moving forward.Best Regards,Days Inn by Wyndham Ormond Beach Management
床垫对于底座来说太大了，一边都塌下去了。房间里没有电视、没有灯、没有无线网络（不过这对我来说不是问题）。地上放着一幅大画，开门有点困难，淋浴间里也没有浴帘……酒店经理简直是失职。拜托，至少把这些小问题修好啊！房间看起来又旧又破。我住在152号延长住宿。
房间又旧又暗，但价格很便宜，所以也说得过去。没去吃免费早餐。前台的工作人员很热心，态度也很好。
房间潮湿阴冷，还发霉。地板被水浸湿损坏。早餐的食材有一半不见了。
不过，接待员很友好。
糟糕透了，非常脏，气味难闻，房屋状况非常糟糕，与照片所示不符
听起来很多
需要改造
坏的
Nothing special about the hotel, It served its purpose. Staff were great. Had issues with door key demagnetizing each night. Beds were comfortable but the pillows were terrible. Very small selection of breakfast items.
The property was in extremely poor condition. Cigarette smoke smell everywhere(even in non-smoking), smelt like mold, as soon as you climbed the stairs
Handicap room
Reserved handicap room when I got there they said they didn't have one had to take a regular room tell him I had to be on bottom floor took him 30 minutes to get a room ready got the room ready they didn't even put a top sheet on the bed I had to go back to get a top sheet to put on the bed.