酒店回复: Dear Theo,We’re very sorry to hear about the issues you experienced during your stay.  Dampness, cold, mold, and water-damaged flooring are unacceptable, and we understand how uncomfortable this must have been.  We also apologize for the limited staff during breakfast, though we’re glad to hear the receptionist made a positive impression.  Your feedback is extremely important, and we will address these concerns with our maintenance, housekeeping, and management teams to prevent this from happening in the future.  Thank you for bringing these matters to our attention, and we sincerely apologize for the inconvenience you experienced.Sincerely,Days Inn by Wyndham Ormond Beach Management

酒店回复: Dear Michael,Thank you for your feedback regarding your recent stay.  We sincerely apologize for the inconvenience you experienced. Your comments about the blocked toilet and breakfast offerings are concerning, and we are addressing these issues with our team to ensure better service in the future.  We strive to provide a comfortable experience for all our guests, and we regret that we fell short during your stay.  Your insights are valuable, and we hope to improve based on your suggestions.  Thank you for bringing these matters to our attention.Sincerely,Days Inn by Wyndham Ormond Beach Management

酒店回复: Dear Barbara,Thank you for your feedback.  We sincerely apologize that your experience did not meet expectations.  We take cleanliness and guest satisfaction very seriously and are sorry to hear about the condition you described.  Your comments have been shared with our housekeeping and maintenance teams for immediate review and improvement.  We aim to provide a comfortable and welcoming stay, and regret falling short. Sincerely,Days Inn by Wyndham Ormond Beach Management

酒店回复: Dear Isabel,We’re sorry to hear that your experience didn’t meet your expectations. We’re always striving to improve, and your feedback helps us identify where we can do better. If there’s anything specific you’d like to share about what didn’t go well, we’d love to hear from you directly so we can address it and work to provide a better stay next time.Kind regards,Days Inn by Wyndham Ormond Beach Management

酒店回复: Dear Angel,Thank you for your feedback. We continually strive to improve our property and appreciate your input. Updates and renovations are always being considered to enhance guest experience. We hope to welcome you back in the future for a more comfortable stay.Best Regards,Days Inn by Wyndham Ormond Beach Management

酒店回复: Dear Karen,We’re sorry that your experience with us didn’t meet your expectations.  Your feedback is critical, and we take your concerns seriously.  We strive to provide excellent service and a comfortable stay for all our guests, and we regret that this was not the case during your visit.  Please get in touch with our management team directly, as we would like the opportunity to address the issues you encountered and improve upon them.  Thank you for sharing your thoughts.Kind Regards,Days Inn by Wyndham Ormond Beach Management

酒店回复: Dear Kyle,Thank you for your feedback. We apologize for the inconvenience caused by the door key demagnetizing each night. Our staff is always available to reencode or replace keys to ensure quick access. We also appreciate your comments on the pillows and breakfast selection, and will use your feedback to improve those areas. Once again, we genuinely appreciate your feedback, and we look forward to hosting you again very soon!Kind Regards,Days Inn by Wyndham Ormond Beach Management

酒店回复: Dear Rachel,Thank you for your feedback. We’re sorry you noticed a smoke and mildew smell during your stay — that’s not the experience we want for our guests. Our team has taken steps to deep clean and address this so it doesn’t happen again. We hope you’ll give us another chance to provide you with a much better stay next time.Best Regards,Days Inn by Wyndham Ormond Beach Management