酒店回复: Dear Guest, We appreciate your feedback and apologize for any inconvenience caused during your stay. We'll address your comments with the relevant teams to enhance our services. Thank you for bringing these points to our attention, and we hope to welcome you back in the future.
酒店回复: Hello Jesper Rømer,We appreciate your detailed feedback about your recent stay. We regret to hear about the cleanliness issues you encountered as well as the maintenance issues in your room. We always strive to provide a high standard of service to our guests. Your comments will be shared with the relevant teams for improvement. Thank you for bringing these matters to our attention.
2.0分
情侣出游
原文
翻译提供方：Google
天气太冷了，没有肥皂洗澡
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酒店回复: Hello Baldomero,Lamentamos mucho escuchar eso y agradecemos su retroalimentacin. Siempre buscamos mejorar nuestros servicios para futuras estad¡as. Le recomendamos contactar a nuestra gerencia para abordar cualquier problema adicional. íEsperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro!
3.0分
家庭亲子
原文
翻译提供方：Google
没有肥皂或洗发水，接待员的服务非常好。
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酒店回复: Hello Adriana,Lamentamos cualquier inconveniente experimentado durante su estancia. Agradecemos sus amables palabras sobre el servicio de recepcin. Recomendamos a los huspedes que se comuniquen con la recepcin para solicitar cualquier art¡culo que puedan necesitar. íEsperamos tener la oportunidad de darle la bienvenida de nuevo en el futuro!
5.0分
其他
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I was glad the host was able to put me in a ground-floor room!
I have 2 heavy bags, so it’s much easier to go straight into my room from the back of my truck.
Lighting was good, bed comfortable, shower good, overall, clean and comfortable.
I’d definitely stay here again.
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酒店回复: Hello Nina,Thank you for your positive feedback! We are pleased to hear that you found the ground-floor room convenient and enjoyed the comfort of the bed and clean facilities. It's great that the lighting and shower met your expectations as well. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.
2.0分
情侣出游
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Towels, sinks, bath, and walls were a bit dirty. Pain peeling throughout the room and bathroom. The shower made a high pitched sound every time we showered to the point where it hurt. Sink could use a good scrub. Towels appeared to not be cleaned properly. Bed and sheets appeared clean and fridge too. For a last minute motel it wasn’t bad.
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酒店回复: Hello camille,Thank you for sharing your feedback. We appreciate your comments regarding the cleanliness and maintenance issues you encountered during your stay. Your input is valuable, and it will assist us in addressing these concerns to improve future guests' experiences. We are glad to hear that you found the bed, sheets, and fridge satisfactory. We hope you consider staying with us again in the future to experience our continued efforts in enhancing our accommodations and services.
1.0分
其他
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The floor was dirty. You felt the grit as you walked around. There was hair on the bath room counter. There was sheetrock peeling off the walls in many locations. There was unfinished and unpainted plaster is the shower room. The door threshold was damaged and a trip hazard. The bottom sheet plastic was shot and wouldn't stay on the mattress.
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酒店回复: Hello Greg,Thank you for sharing your feedback regarding your recent stay. We appreciate you highlighting your concerns about cleanliness and maintenance, as they are crucial for a comfortable experience. Your comments will be forwarded to the appropriate departments for their review. We hope you will consider staying with us again in the future for an improved experience.
2.0分
其他
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Not very happy with Days inn
Mold on the bathroom ceiling
Shower curtain Rodgers pulled out of the wall
Towels around the bathroom had mold on them
Bed has a funny odor
The air conditioner and microwave made loud noises
Took a long time to set up the TV so you could watch
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酒店回复: Hello Marvin,Thank you for providing feedback about your recent stay. We take all guest comments seriously and appreciate you bringing these concerns to our attention. Your insights are invaluable in helping us enhance our guest experience. We're sorry to hear that your visit did not meet your expectations, and we hope you’ll consider staying with us again to see improvements made based on guest feedback.
4.0分
商务出差
The only bad thing was when in the shower the abrupt temperature changes in the water.
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酒店回复: Hello Gale, Thank you for sharing your feedback regarding the water temperature during your shower. We understand how important consistent water temperature is for a comfortable experience. Your comments will be shared with our maintenance team to ensure we continue to improve our guests' satisfaction. We appreciate your input and hope to have the opportunity to welcome you back in the future.
2.0分
其他
Generally run fown and in need of refurbishment. Breakfast worst we've had on our holiday.
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酒店回复: Hello Merlyn,Thank you for sharing your feedback. We appreciate your comments regarding the condition of the hotel and the breakfast experience. Your insights are valuable and help us understand areas where we can enhance our services for future guests. We hope you found other aspects of your holiday enjoyable and that you consider us again for a future stay.
缺少很多东西：没有水壶，没有杯子。清洁产品的味道很重，房间破旧。
早餐非常简朴（没有果酱，没有奶油奶酪，没有像其他地方那样的百吉饼）。
当我们早上8点退房时，接待处无人值守。
戴斯酒店和温德姆酒店的宣传不佳。
根据要求，我们得到了一个二楼的房间。大但清洁不善，三张床上有两张不得不要求更换床单。浴室里有两个水槽，但都停了。前台服务员（他很友善且乐于助人）尝试了下水道清洁剂，但没有帮助。带淋浴的浴缸太脏了，当我打开水时，棕色的水流进排水管，地板上有几个粘糊糊的地方，当我们要睡觉时，电视遥控器突然无法关闭电视。清理下水道后，水槽仍然停着，但那时我的两个最小的女儿已经睡着了，所以他们答应给我们价格折扣，而不是换房间。因为早上退房时我想听听拒绝价格后，柜台后面的那位女士态度非常咄咄逼人。没有对房间的条件表示歉意或遗憾，但在我说他们承诺降价而不是换房间后，价格降了 15%。这总比没有好，但我们也花了宝贵的时间换床单和清洁水槽。此外，早餐时烤面包机无法正常工作。然后，晚上有一个友善而乐于助人的男人，不幸的是给了我们一个糟糕的房间，早上有一位咄咄逼人的女士，她表示这是我们自己的错，看起来不专业和不受欢迎。
天气太冷了，没有肥皂洗澡
没有肥皂或洗发水，接待员的服务非常好。
I was glad the host was able to put me in a ground-floor room!
I have 2 heavy bags, so it’s much easier to go straight into my room from the back of my truck.
Lighting was good, bed comfortable, shower good, overall, clean and comfortable.
I’d definitely stay here again.
Towels, sinks, bath, and walls were a bit dirty. Pain peeling throughout the room and bathroom. The shower made a high pitched sound every time we showered to the point where it hurt. Sink could use a good scrub. Towels appeared to not be cleaned properly. Bed and sheets appeared clean and fridge too. For a last minute motel it wasn’t bad.
The floor was dirty. You felt the grit as you walked around. There was hair on the bath room counter. There was sheetrock peeling off the walls in many locations. There was unfinished and unpainted plaster is the shower room. The door threshold was damaged and a trip hazard. The bottom sheet plastic was shot and wouldn't stay on the mattress.
Not very happy with Days inn
Mold on the bathroom ceiling
Shower curtain Rodgers pulled out of the wall
Towels around the bathroom had mold on them
Bed has a funny odor
The air conditioner and microwave made loud noises
Took a long time to set up the TV so you could watch
The only bad thing was when in the shower the abrupt temperature changes in the water.
Generally run fown and in need of refurbishment. Breakfast worst we've had on our holiday.