酒店回复: Thank you for your feedback. We truly value your comments as they help us improve our services. We hope you’ll consider giving us another opportunity to provide you with a better experience in the future.
1.0分
家庭亲子
原文
翻译提供方：Google
清洁不错，服务也不错，早餐很差，最糟糕的是没有冷水，淋浴流出的是纯净的开水。我根本没法洗澡。
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酒店回复: Hi Manuel,As informed at the time of check-in, we were fully booked except for rooms available in the other building, which at that time had only hot water. You had confirmed that this was fine. Please note that we were in the middle of renovations during your stay.Thank you for your understanding.
4.0分
家庭亲子
原文
翻译提供方：Google
好服务
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酒店回复: ¡Muchas gracias por sus amables palabras! Nos alegra mucho saber que disfrutó de nuestro servicio. Fue un placer atenderle y esperamos recibirle nuevamente muy pronto.Let me know if you'd like to personalize it further.
4.0分
其他
Rooms were ok what made the difference was the person at the reception he was very attentive and make sure we had everything we needed.
酒店回复: Thanks for your feed back and appreciation about the staff
1.0分
其他
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I was double charged for the hotel!!! I opted to pay when I arrived and they'd already debited my checking account!!! When I called them on it, the manager??? was supposed to have backed that out and I then paid cash!!!
I want my money back!!!
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酒店回复: We are sorry for the inconvenience caused, the money charged on card was already refunded back on the same day am i sending details on you phone
4.0分
商务出差
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Bed was comfortable enough. Place is being remodeled, but did not interfere with my stay. My friends room had fire ants though, which ****** for him. My room was fine, so I would stay here again.
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酒店回复: Thank you very much for your valuable feedback. We look forward to welcoming you again in the near future once the remodeling is complete.
3.0分
其他
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Stayed here 4 days end of october. The important stuff was fine. Clean room, new wood/tile flooring, heating worked well, comfortable bed, hot water fast to arrive. The TV was nice size with lots of channels and easy to use remote with a nice guide.
Several less important items were annoying. The heat/ac unit was loud. The refrigerator was nice size but tilted so the door kept catching on the enclosure. It also froze all my food. There is a nice little desk but nowhere to plug in my laptop power. Veneer peeling off the side tables. A leak under the sink that puddled underneath. Decent coffee in the breakfast but no half&half creamer, and no tea offerings at all. Bananas offered 2 of 4 days, otherwise no fruit.
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酒店回复: "Thank you for your feedback! We’re glad you enjoyed our service and will keep working to make your next stay even better."
4.0分
其他
Clean room, good quiet HVAC, easy to get to and from. Did not eat breakfast checked out before ready.
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酒店回复: Thank you very much for your feedback, looking forward to do better seeing you again
3.0分
其他
The property was in construction. Rooms were not finnished. Sign on soft drink dispenser 'use at own risk, no refund' Generally 3rd rate
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the inconveniences.
洗手间的灯坏了。
再也不住索科罗速8酒店了
浴室天花板上、浴缸周围、马桶后面都有霉菌。
椅子脏兮兮的，床单也破了，上面也有污渍。
早餐选择太少了，只有麦片和华夫饼。
132号房间
清洁不错，服务也不错，早餐很差，最糟糕的是没有冷水，淋浴流出的是纯净的开水。我根本没法洗澡。
好服务
Rooms were ok what made the difference was the person at the reception he was very attentive and make sure we had everything we needed.
I was double charged for the hotel!!! I opted to pay when I arrived and they'd already debited my checking account!!! When I called them on it, the manager??? was supposed to have backed that out and I then paid cash!!!
I want my money back!!!
Bed was comfortable enough. Place is being remodeled, but did not interfere with my stay. My friends room had fire ants though, which ****** for him. My room was fine, so I would stay here again.
Stayed here 4 days end of october. The important stuff was fine. Clean room, new wood/tile flooring, heating worked well, comfortable bed, hot water fast to arrive. The TV was nice size with lots of channels and easy to use remote with a nice guide.
Several less important items were annoying. The heat/ac unit was loud. The refrigerator was nice size but tilted so the door kept catching on the enclosure. It also froze all my food. There is a nice little desk but nowhere to plug in my laptop power. Veneer peeling off the side tables. A leak under the sink that puddled underneath. Decent coffee in the breakfast but no half&half creamer, and no tea offerings at all. Bananas offered 2 of 4 days, otherwise no fruit.
Clean room, good quiet HVAC, easy to get to and from. Did not eat breakfast checked out before ready.
The property was in construction. Rooms were not finnished. Sign on soft drink dispenser 'use at own risk, no refund' Generally 3rd rate