酒店回复: Thank you for the great rating. We hope to welcome you back again for an even more enjoyable experience!
2.0分
其他
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We had no hot water. Also, the towels were dingy and threadbare. The bathroom was dirty. It was obvious that is had not been cleaned well in a long time. Hair behind the door and in the corners. The shower curtain was worn and frayed.
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酒店回复: Thank you for taking the time to share your experience. We’re truly sorry for the issues with the hot water, towels, and bathroom cleanliness. Your concerns have been passed to management for immediate attention.Please don’t hesitate to contact us directly if you’d like to discuss further. We hope to welcome you back for a much improved stay.
3.0分
情侣出游
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The staff was friendly and kind. The room had a pretty bad smell. The door didn’t close right to the room, and the top door lock screw came out, so didn’t feel very safe. The body wash was out in the bathroom. The breakfast was very limited, if you need a good breakfast this wouldn’t work for you, it’s more continental with limited options. Bed was comfy, room was clean enough.
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酒店回复: Thank you for sharing your experience with us. We're glad to hear our staff was friendly and that you found the bed comfortable and room clean. We apologize for the issues with the door and bathroom amenities — your concerns have been passed to management for review. We appreciate your feedback on breakfast as well, and we always strive to improve. Please feel free to reach out to the hotel directly if you’d like to discuss further. We hope to welcome you back for a much better stay soon.
1.0分
商务出差
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Pathetic breakfast; all processed sugary carbs, nothing healthy, no yogurt or protein and no water available.
Room was supposed to be a non-smoking room and I could hardly breathe- everything stunk so bad of cigarettes, it’s obviously a smoking room! Toilet was broken and we had to fix it. Had we checked in earlier and not on a tight travel schedule, I would have moved rooms! So gross!
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酒店回复: Thank you for sharing your detailed feedback. I sincerely apologize for the disappointing experience you encountered during your stay. It’s very concerning to hear about the smoke odor, maintenance issue, and breakfast selection not meeting your expectations — this is certainly not the standard we aim to uphold.Please know that your comments have been shared with our housekeeping, maintenance, and breakfast teams so that we can immediately address these concerns and ensure a much better experience for future guests.We value your input and hope you might consider giving us another opportunity to provide the clean, comfortable, and welcoming stay we’re known for.
5.0分
朋友出游
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The room was clean and the beds were comfortable. The shower gel dispenser was empty. The staff were friendly. The breakfast area could be more pleasant. The coffee was very good. Overall, it was pretty good.
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酒店回复: Thank you for your perfect 10/10 rating and for sharing your feedback. We’re delighted to hear that you found your room clean, the beds comfortable, and enjoyed our friendly staff and good coffee. We also appreciate your suggestions regarding the shower gel dispenser and breakfast area — your comments help us continue improving the guest experience.We look forward to welcoming you back soon for another enjoyable stay.
1.0分
其他
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When I got in, the girl at the front desk was very friendly and helpful. However despite paying more to not have a smoking room, I felt like I walked into a fleabag motel when I got to my room.
Broken lock, unvacuumed and old carpet, stains, mildew in the shower - and the smell...that smell of strong curry - it is in my clothes, in my bags - from only a few hours.
With the ancient ac/heat unit not very efficient in temp control, uncomfortable lumpy pillows and a scent that I could feel in my nose, I just packed up around 130am and hit the road.
I could not stay there any longer.
Onsite bar and restaurant was convenient but the food was meh at best, and slow service.
Unless they revamp all of their rooms and fix their duct work, avoid this place.
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酒店回复: Thank you for sharing your detailed feedback. We’re glad to hear our front desk staff was friendly and helpful, but we regret the issues you faced with your room and the on-site dining. Your comments have been passed to management to address these concerns.We always strive to provide a better experience and hope you might consider giving us another chance in the future. If you do, please feel free to contact us directly so we can assist you personally.
这家酒店交通便利，从高速公路下来很容易就找到了。
我的房间非常干净，床单被罩也很整洁，枕头更是舒服得让人想一直睡下去。
早餐选择够多，能让你吃饱喝足再出发。
我下次还会选择住在这里。
房间很干净，床也很舒服。每张床都配有三件不错的枕头，淋浴水压很足，水也够热。没有虫子。
优点：水压很大，淋浴很舒服。没有臭虫。空调效果好，提前就开好了。价格也很合理。
缺点：Wi-Fi比拨号上网还慢。早餐简直是开玩笑。
我们把这里当作去奥兰多的中转站。感觉有点阴森森的，也不太干净，但作为中转站还可以接受。
还不错
We had no hot water. Also, the towels were dingy and threadbare. The bathroom was dirty. It was obvious that is had not been cleaned well in a long time. Hair behind the door and in the corners. The shower curtain was worn and frayed.
The staff was friendly and kind. The room had a pretty bad smell. The door didn’t close right to the room, and the top door lock screw came out, so didn’t feel very safe. The body wash was out in the bathroom. The breakfast was very limited, if you need a good breakfast this wouldn’t work for you, it’s more continental with limited options. Bed was comfy, room was clean enough.
Pathetic breakfast; all processed sugary carbs, nothing healthy, no yogurt or protein and no water available.
Room was supposed to be a non-smoking room and I could hardly breathe- everything stunk so bad of cigarettes, it’s obviously a smoking room! Toilet was broken and we had to fix it. Had we checked in earlier and not on a tight travel schedule, I would have moved rooms! So gross!
The room was clean and the beds were comfortable. The shower gel dispenser was empty. The staff were friendly. The breakfast area could be more pleasant. The coffee was very good. Overall, it was pretty good.
When I got in, the girl at the front desk was very friendly and helpful. However despite paying more to not have a smoking room, I felt like I walked into a fleabag motel when I got to my room.
Broken lock, unvacuumed and old carpet, stains, mildew in the shower - and the smell...that smell of strong curry - it is in my clothes, in my bags - from only a few hours.
With the ancient ac/heat unit not very efficient in temp control, uncomfortable lumpy pillows and a scent that I could feel in my nose, I just packed up around 130am and hit the road.
I could not stay there any longer.
Onsite bar and restaurant was convenient but the food was meh at best, and slow service.
Unless they revamp all of their rooms and fix their duct work, avoid this place.