酒店回复: Dear Luis,Thank you for your perfect 10/10 rating. We are thrilled to hear that you had an unforgettable experience and truly appreciate your kind words. We look forward to welcoming you back for another memorable stay.Sincerely,Hotel Manager
5.0分
家庭亲子
原文
翻译提供方:Google
太感谢了
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酒店回复: Dear Astrid,Thank you so much for your kind words. We’re delighted you enjoyed your stay and appreciate you taking the time to share your experience. We hope to welcome you back again soon for another great visit.Sincerely,Hotel Manager
2.0分
家庭亲子
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Really dingy and grimy. Very limited breakfast available. The room smelled off and the bathroom smelled like a sewer. Couldn’t use the shower, it was cracked and dirty.
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酒店回复: Dear Guest,We’re very sorry to hear about your experience. This is not the standard we aim to provide, and we apologize for the condition of your room and the breakfast. Your feedback will be shared with our team to address these issues right away.Sincerely, Hotel Manager
3.0分
家庭亲子
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Very old and run down. The floor of the shower felt like i was going to fall through. Around the shower door was all broken and black. It literally took a couple minutes to get hot water in the shower. The carpet was very dirty. Around the edges of the room was disgusting! The stairway and halls smelt disgusting like mildew or sour milk. The front desk wasn't very friendly
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酒店回复: Dear Guest,"We’re very sorry to hear about the condition of your room and your experience with our staff. Your feedback is extremely important, and we will address these cleanliness and maintenance issues to improve the stay for future guests."Sincerely, Hotel Manager
2.0分
商务出差
This place looks nothing like the pictures. I don’t expect the Taj Mahal, but this place was a dump. Also, the staff was less than friendly.
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酒店回复: Dear Guest,"We’re sorry your stay did not meet expectations. We appreciate your feedback regarding the property and our staff, and we will use it to make improvements for future guests."Sincerely, Hotel Manager
2.0分
家庭亲子
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No electrical outlets for our devices, room was a little small but clean, was comfortable and people nice. Have to go outside hotel ti use indoor pool. We felt overpriced for the overall value.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad you found the room clean, comfortable, and the staff welcoming. We appreciate your comments regarding electrical outlets, room size, and pool access, which will help us improve. We hope to provide a more convenient and enjoyable experience in the future.Sincerely, Hotel Manager
5.0分
其他
Well worth the price
Casual weekend stay. Nothing extremely fancy just overall comfortable and convenient. Breakfast was excellent, fresh and good variety.
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酒店回复: Dear Maria,We are delighted to hear that you had an enjoyable stay with us. It is wonderful that you found the hotel comfortable, convenient, and that you appreciated the excellent breakfast with its fresh variety.Your kind feedback motivates our team to continue providing a welcoming and satisfying experience for all our guests. We look forward to hosting you again on your next visit.Sincerely,Hotel Manager
5.0分
商务出差
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Worked well. Recommended!
Questionable area at night. Don’t get me wrong, I’d stay there again, great staff.
Convenient location for my needs. Right off the I-15 freeway. Teresa at the front desk was very helpful and also told me that the hotel is about to be remodeled.
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酒店回复: Dear John,We are delighted to hear that you found our staff helpful, especially Teresa, and appreciated the convenient location near the I-15 freeway. It is wonderful to know that our service and upcoming improvements contribute positively to your experience. We also understand your concerns about the area at night and will continue monitoring and improving guest safety. Your feedback helps us enhance both comfort and security for all guests.Sincerely,Hotel Manager
位置很好,设施也很干净,性价比高。虽然早餐不是什么特别的美味,但有提供也挺不错。
服务员到达前台后,我办理了入住手续。发现没有电梯,只好扛着我这个“老古董”上楼。到了房间,发现门开着,锁芯卡住了,门关不上。我检查了一下房间,看看有没有其他人。看电视的时候,电视一直提示需要更新,每隔10到20分钟就出现一次。电视画面很脏,而且门没锁,我本来就有点担心房间的安全。
一次难忘的经历
太感谢了
Really dingy and grimy. Very limited breakfast available. The room smelled off and the bathroom smelled like a sewer. Couldn’t use the shower, it was cracked and dirty.
Very old and run down. The floor of the shower felt like i was going to fall through. Around the shower door was all broken and black. It literally took a couple minutes to get hot water in the shower. The carpet was very dirty. Around the edges of the room was disgusting! The stairway and halls smelt disgusting like mildew or sour milk. The front desk wasn't very friendly
This place looks nothing like the pictures. I don’t expect the Taj Mahal, but this place was a dump. Also, the staff was less than friendly.
No electrical outlets for our devices, room was a little small but clean, was comfortable and people nice. Have to go outside hotel ti use indoor pool. We felt overpriced for the overall value.
Well worth the price
Casual weekend stay. Nothing extremely fancy just overall comfortable and convenient. Breakfast was excellent, fresh and good variety.
Worked well. Recommended!
Questionable area at night. Don’t get me wrong, I’d stay there again, great staff.
Convenient location for my needs. Right off the I-15 freeway. Teresa at the front desk was very helpful and also told me that the hotel is about to be remodeled.