酒店回复: Dear Jasmine,Thank you for your feedback. We're glad to hear that check-in was smooth and that our staff was able to assist with room changes. However, we sincerely apologize for the issues you experienced, including the room condition, odor, limited outlets, and breakfast selection. This is not the standard we aim to provide, and your comments have been shared with our team to address these concerns promptly. We appreciate your input as it helps us improve the overall guest experience.Sincerely, Hotel Manager

酒店回复: Dear Guest,Thank you for taking the time to share your experience. We’re very sorry to hear about the numerous issues you encountered during your stay. The condition of the room, noise disturbances, and your concerns about safety are deeply troubling and not reflective of the standards we aim to maintain.Your feedback has been shared with our management and maintenance teams for immediate review and corrective action. We truly regret the discomfort caused and appreciate your honesty, as it helps us make important improvements.Sincerely, Hotel Manager

酒店回复: Thank you for your feedback. We’re sorry to see that your experience didn’t fully meet your expectations. If there are specific areas where we could improve, we’d love to hear more. Your input is valuable as we work to enhance our guests' experiences. We hope to have the chance to provide you with a better stay in the future.Sincerely, Hotel Manager

酒店回复: Estimado Raúl,Lamentamos mucho escuchar acerca de su experiencia negativa. Agradecemos que se haya tomado el tiempo de compartir sus comentarios sobre el mal olor en pasillos y habitaciones, así como el servicio de televisión y la incomodidad de la cama. Su opinión es muy importante para nosotros y tomaremos medidas para abordar estos problemas. Esperamos que nos brinde otra oportunidad en el futuro para ofrecerle una mejor experiencia.Atentamente,Gerente del hotel

酒店回复: Thank you for your stay and for highlighting issues with you stay. We're glad you took time to share your experience. We sincerely apologize for the maintenance delays and the inconvenience with your reservation. Sincerely, Hotel Manager

酒店回复: Dear Chris,Thank you for your 8/10 rating. We’re happy you had a good stay overall. If there was anything that could have made your experience better, we’d love to hear from you. We look forward to welcoming you again and making your next visit even more enjoyable.Sincerely,Hotel Manager

酒店回复: Dear Guest,Thank you for your 4/5 rating! We're glad to hear that you appreciated our great location. It’s always our goal to provide a convenient and enjoyable stay for our guests. We hope to see you again soon!Sincerely, Hotel Manager

酒店回复: Thank you for taking the time to write a review of your recent stay with us. We're delighted to hear that you had a positive experience.Your feedback about our facilities and comfort level is important to us, and we're always striving to improve our guest experience. Please know that we'll take your comments into consideration as we continue to make updates and enhancements. We're grateful that you chose to stay with us and hope to have the pleasure of welcoming you back soon.

酒店回复: Thank you for taking the time to write a review of your recent stay with us. We're delighted to hear that you had a positive experience.Your feedback about our facilities and comfort level is important to us, and we're always striving to improve our guest experience. Please know that we'll take your comments into consideration as we continue to make updates and enhancements. We're grateful that you chose to stay with us and hope to have the pleasure of welcoming you back soon.