酒店回复: Dear Ryan,Guest satisfaction means everything to our team, so while we thank you for being our guest and sharing your feedback, we are very disappointed to see that you were not pleased with your stay. Feedback helps us make effective changes, so we will be sure to review your comments with our team. We're grateful for your time and wish you safe travels.
1.0分
情侣出游
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翻译提供方：Google
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看起来他们把房间租给了低收入者。3l 号房间的门，也就是我们的房间，被踢坏了，还被粉刷了。洗手间的门上有一个洞。年轻人坐在外面，收音机在响。地址不对，不是 Windy Hill Rd。我们问了几个不知道地址的人。1 小时后，我们给汽车旅馆打电话，被告知地址是 Leland。印象不好。唯一积极的一点是房间很干净。房间看起来和图片不一样。绝对不是豪华房。你不检查你推荐的房产吗？
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酒店回复: Dear John,Thank you for sharing your feedback with us. We're disappointed to hear about the inconvenience you encountered. We take your comments seriously and will work to ensure all rooms meet our standards. Your input is valuable to us as we strive to improve, and we hope you'll consider giving us another chance to impress you.
酒店回复: Dear Audrey,Thank you for sharing your comments with us. We are glad to know that you appreciated our friendly staff members. Cleanliness is very important to us, however, and we are sorry to hear about your concerns that you had with your room. In addition, we are sorry to hear about any confusion regarding the layout of your room. Thank you, and we hope to have the opportunity to host you again in the future so that we can show you a better overall experience.
1.0分
其他
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不推荐这家酒店
我没有住过那家酒店，因为气味很重，房间很脏，我没有接受，而是去了最佳西方酒店
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酒店回复: Thank you for reaching out. Please accept our sincere apologies that you didn't have the comfortable visit we are known for. We assure you that cleanliness is one of our top priorities, and we have full housekeeping services in place to uphold our high-quality standards. Rest assured, your feedback will be shared with the respective teams as we address dropping the ball on this occasion. In the future, we hope you consider giving us another chance to change your perceptions, as we know we are capable of impressing you.
酒店回复: Dear Rita,Thank you for sharing your input with us. First off, we are glad to know that you appreciated our friendly staff members. However, we strive to provide our guests with well-maintained, well-lit, and comfortable accommodations, and we are sorry to hear about your concerns on these matters. We will take your comments into consideration as we work to uphold our standards. Thank you, and we wish you happier travels ahead.
酒店回复: Dear Sabrina, Thank you for taking a moment to leave a review. We regret to learn of your disappointment with our accommodations. Your feedback will be shared internally, and any opportunity for improvement will be seized. On a positive note, we appreciate you mentioning our hospitable team. It is our sincere hope that you will give us another chance to change your perceptions down the line.
1.0分
商务出差
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翻译提供方：Google
足够休息一晚了。蜘蛛太多了。
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酒店回复: Dear Aditya,Thank you for your feedback! We're glad you deemed it quiet for a night's rest, but we’re sorry to hear that other aspects fell below your expectations. We assure you that this is not a typical experience, and we'll pass this along to the respective teams to ensure we uphold our standards, especially regarding our pest control measures. We hope to welcome you back in the future to change your perceptions.
酒店地理位置不错，但是很无聊，感觉就像电影里那种汽车旅馆。
位置在高速路边，不过关门后噪音不大。房内有空调、电视机、冰箱，但是没有咖啡机，烧不了热水，接待处有热冷水机，还有咖啡机，但限一人一杯。前台友善
糟糕的经历，再也不会来了。墙纸上有洞，淋浴喷头没有固定在墙上，还发现一只活蟑螂在四处乱窜。
看起来他们把房间租给了低收入者。3l 号房间的门，也就是我们的房间，被踢坏了，还被粉刷了。洗手间的门上有一个洞。年轻人坐在外面，收音机在响。地址不对，不是 Windy Hill Rd。我们问了几个不知道地址的人。1 小时后，我们给汽车旅馆打电话，被告知地址是 Leland。印象不好。唯一积极的一点是房间很干净。房间看起来和图片不一样。绝对不是豪华房。你不检查你推荐的房产吗？
工作人员非常友好，我们入住和退房都没有遇到任何问题。我们到达房间时，房间看起来很干净，但安顿下来后，我们发现浴帘杆上还挂着脏毛巾。冰箱里还有前一位住客留下的食物。我们旁边的人也把门开着，整晚都有人进出。我们也没有被告知我们和隔壁房间之间有一扇连通门。
不推荐这家酒店
我没有住过那家酒店，因为气味很重，房间很脏，我没有接受，而是去了最佳西方酒店
虽然工作人员非常友好和乐于助人，但这家砖瓦结构的酒店却非常“廉价”和沉闷。房间里没有电话，设备生锈和破损。房间感觉很小，但浴室却很宽敞（这是一间“残疾人”房间）。浴室瓷砖生锈发霉。房间灯光很糟糕。只有非常明亮的荧光灯。增加一些灯会有所帮助。没有餐饮选择。总而言之，这家酒店很“廉价”——无论是价值还是住宿条件。
当我们到达房间时，我们发现房间陈旧、发臭，家具也破旧不堪。我们吃完午饭回来后，发现邻居在吸烟，气味透过隔断门飘了进来。我们要求换一间房，但最终还是决定离开。工作人员很热情，但这个地方太糟糕了。完全不推荐
足够休息一晚了。蜘蛛太多了。
还不错，房间整洁干净，交通方便，性价比也很好，整体入住体验还是非常好的，下次如果再来这个地方出差还是会选择