酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you enjoyed the location and in-room amenities, and we apologize for the noise concerns. Your comments will help us improve the guest experience.Sincerely, Hotel Manager
酒店回复: Dear Karla, Thank you for sharing your experience. We're glad to hear you found the cleanliness and value of our hotel as expected, but we're truly sorry about the noise disturbance and the difficulty in reaching staff for assistance. We understand how frustrating that must have been, especially with a baby. Your feedback is important, and we will address these concerns to improve communication and responsiveness. We appreciate your time and hope you’ll consider giving us another chance in the future. Sincerely, Hotel Manager
1.0分
其他
原文
翻译提供方：Google
我根本没住过这家酒店。我试着打电话给工作人员，但没人接。我不小心选错了日期，想改一下，但没人接。
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酒店回复: Dear Guest,Thank you for bringing this to our attention. We’re very sorry for the frustration you experienced when trying to reach us. Guest communication is very important, and we regret that we missed the opportunity to assist you with your reservation issue. We’ll be reviewing our call handling to make sure this does not happen in the future, and we hope you’ll consider giving us another chance.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
有些装修精美，有些则比较老旧。地理位置优越。
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酒店回复: Dear Fabian,Thank you for sharing your experience with us. We are pleased to hear you enjoyed our great location and appreciated the areas that have been nicely renovated. We also value your note about parts of the property that feel older, and we will continue working on improvements.Sincerely,Hotel Manager
3.0分
其他
Beach area with no view of the beach. Requested downstair but this wasn't honored. My husband is disabled and had to climb the concrete stairs.
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酒店回复: Dear Kelly,We are pleased that you chose to stay with us and that parts of your visit offered a comfortable experience. We value every guest who takes time to share helpful details, as it guides us in strengthening our services. We understand your stay was affected by the lack of a beach view and by your downstairs request not being fulfilled, especially with your husband’s mobility needs. We are reviewing these concerns closely to improve room assignment accuracy and accessibility for future visits.Sincerely,Hotel Manager
3.0分
家庭亲子
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Room was fairly nice for the price; staff was nice.
We requested a top floor via ******* and were given a room on the 1st floor, despite arriving at 3pm check-in time on Friday.
We asked for the room to be serviced and only the garbages were taken out and coffee refilled, nothing else; beds not made.
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酒店回复: Dear Guest,Thank you for sharing the positive notes about our room value and friendly staff. We understand your concerns regarding floor assignment and service details, and we will review them with our team for better consistency. We look forward to welcoming you again.Sincerely, Hotel Manager
5.0分
家庭亲子
Great hotel very clean and spacious rooms. Walkable to town and everything you need. We will be back.
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酒店回复: Dear Guest,Thank you for the wonderful feedback! We’re glad you enjoyed our clean, spacious rooms and convenient location. It’s great to hear everything you needed was within walking distance. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
5.0分
家庭亲子
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It was a very welcome place. Comfortable beds. Working gas fireplace with easy on and off. Remodeled and very clean. Staff was super friendly and helpful. Will come back in the future when the weather is better.
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酒店回复: Dear Amy,We are delighted that your stay felt warm and welcoming, and it is wonderful to know the comfortable beds, clean remodeled room, and easy-to-use gas fireplace helped create a relaxing visit. It is especially encouraging to hear that our friendly and helpful team added to the overall experience, as their commitment to guest care is a key part of what we aim to provide. While your visit was excellent, we continue refining small details throughout the property to keep future stays consistently positive.Sincerely,Hotel Manager
5.0分
其他
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The room was impeccably clean and the bed comfortable. Unfortunately the fireplace did not work, but considering the warm, perfect October evening it was not really needed.
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酒店回复: Dear Guest,Thank you for your wonderful review. We are delighted you found the room clean and the bed comfortable. We appreciate your understanding about the fireplace. Your kind words mean a lot to our team, and we look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager
4.0分
其他
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Coastal overnight
Original room was not ready, upgraded to a suite (thank you). The room was clean but outdated. The lighting was poor (extra bright ceiling lights & a couple of dim desk lights). The gas fireplace didn't work. Check in was easy. No added services (coffee, breakfast, etc).
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酒店回复: Dear Robin,We are glad to hear that your check-in was easy and that the upgraded suite met your needs. We appreciate your positive feedback about the cleanliness of the room. However, we understand your concerns regarding outdated features, lighting, and the fireplace. We will review these items to improve the guest experience. Your feedback is valuable, and we hope to provide an even better stay during your next visit.Sincerely,Hotel Manager
干净、便利，靠近商店、餐厅和海滩。我没想到会有大冰箱、微波炉和炉灶。墙壁很薄，楼上对于我们一楼的房间来说太热闹了，孩子们在我们房间门前玩耍。
我们一家人一点也不讲究。选择住宿时，我们注重性价比。Beachwalker 旅馆的外观和清洁度完全符合预期。没什么特别好的，也没什么不好的。然而，我们这次住宿体验很糟糕，几乎没怎么睡着，因为楼上的房间实在太吵了。我们家有个小宝宝，为了不吵醒他，我们给前台发了邮件，也尝试打电话，希望他们能帮忙处理。最后我们不得不亲自去前台，虽然工作人员态度还算友好，但这种情况还是持续了很长时间。我们以后应该不会再住这里了。我给酒店发了好几封邮件，都没有回复。总的来说，我们对这家酒店很失望，说实话，我们真的累了。
我根本没住过这家酒店。我试着打电话给工作人员，但没人接。我不小心选错了日期，想改一下，但没人接。
有些装修精美，有些则比较老旧。地理位置优越。
Beach area with no view of the beach. Requested downstair but this wasn't honored. My husband is disabled and had to climb the concrete stairs.
Room was fairly nice for the price; staff was nice.
We requested a top floor via ******* and were given a room on the 1st floor, despite arriving at 3pm check-in time on Friday.
We asked for the room to be serviced and only the garbages were taken out and coffee refilled, nothing else; beds not made.
Great hotel very clean and spacious rooms. Walkable to town and everything you need. We will be back.
It was a very welcome place. Comfortable beds. Working gas fireplace with easy on and off. Remodeled and very clean. Staff was super friendly and helpful. Will come back in the future when the weather is better.
The room was impeccably clean and the bed comfortable. Unfortunately the fireplace did not work, but considering the warm, perfect October evening it was not really needed.
Coastal overnight
Original room was not ready, upgraded to a suite (thank you). The room was clean but outdated. The lighting was poor (extra bright ceiling lights & a couple of dim desk lights). The gas fireplace didn't work. Check in was easy. No added services (coffee, breakfast, etc).