Breakfast was great. Air conditioning in room was excellent
Door hinge on bathroom was not bolted in. Hot water in shower was amazing. Bathroom is very small
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Lordsburg I-10.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Manager
5.0分
其他
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For an inexpensive hotel, this place was one of the best I’ve stayed in. The bed was so comfortable and the room was very clean. The woman at the front desk who checked me in at night on Friday aug 8 was a really nice person and very helpful.
2.0分
其他
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Our room had gaps around the door allowing mesquitos in the room biting us all night. The air conditioning didn’t work well. Pipes were very loud, and you could hear the upstairs tenants. Not a pleasant experience at all!!
4.0分
其他
Nice staff. Nice room. Sign on door says ice machine at other end of building. No ice machine found
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Lordsburg I-10.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
2.0分
其他
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There were bugs in the room but the dirty bathroom was the worst part. The motel seemed very old and and needs updating. There were some stains on the bedding and there seemed to be very little insulation in between the rooms.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Lordsburg I-10.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
我们在这家Econo Lodge的住宿从入住那一刻起就是一场彻底的灾难。凌晨两点我们拖着疲惫的身躯抵达酒店,只想赶紧睡觉,却发现前台空无一人。
我们花了一个多小时才找到工作人员。最终我们找到了夜班接待员,他竟然在后屋睡着了,我们不得不把他叫醒。他不仅花了很长时间才清醒过来,然后又发现自己忘了设置房卡的密码。这迫使他不得不打电话给经理,进一步延长了我们的等待时间。
最终,我们直到凌晨将近四点才进入房间,比我们抵达的时间晚了整整两个小时。
最糟糕的是,我们预订时包含的“免费早餐”第二天早上根本就没有。这种缺乏专业精神、基本客户服务缺失以及未能提供承诺设施的做法简直令人震惊。我强烈建议所有旅客避开这家酒店。
横穿全国旅行时订了这家酒店。前台没人,我们等了15分钟,打了5通电话才终于等到工作人员来办理入住。房间浴室的门锁不上,对所有住客来说都很不方便。房间里的咖啡差强人意,网上吹嘘的“早餐”也让人大失所望。
3:00到达前台跟我们说由于没有人清洁房间加上我们的房间种类只有一间没有为我们升级,我们等待到接近五点才可以入住,当中并没有感受到对方的抱歉,只是将理由归咎于没有清洁员工,进到房间发现床舖上仍然有狗毛,而且厕所入面的灯泡坏掉,是非常差劲的体验。
避免
这家酒店不仅需要彻底翻新,而且还需要保持清洁。唯一的优点是接待员很友善,她愿意将我们的房间从楼上换到底楼,因为那里没有电梯,我们无法爬楼梯,而爬楼梯不方便到达最初分配的房间。
服务好
服务很好,只是住了一晚
Breakfast was great. Air conditioning in room was excellent
Door hinge on bathroom was not bolted in. Hot water in shower was amazing. Bathroom is very small
For an inexpensive hotel, this place was one of the best I’ve stayed in. The bed was so comfortable and the room was very clean. The woman at the front desk who checked me in at night on Friday aug 8 was a really nice person and very helpful.
Our room had gaps around the door allowing mesquitos in the room biting us all night. The air conditioning didn’t work well. Pipes were very loud, and you could hear the upstairs tenants. Not a pleasant experience at all!!
Nice staff. Nice room. Sign on door says ice machine at other end of building. No ice machine found
There were bugs in the room but the dirty bathroom was the worst part. The motel seemed very old and and needs updating. There were some stains on the bedding and there seemed to be very little insulation in between the rooms.