酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologise for the issues you encountered during your stay, particularly with the room's cleanliness and maintenance. We understand your disappointment and are addressing these concerns with our team to ensure improvements are made. We're glad that we could assist with the cancellation, and we hope you will consider giving us another chance in the future to provide a better experience.Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for your kind words about our friendly atmosphere—we’re glad you had fun and plan to return! We’re sorry the pool was too cold and the hot tub wasn’t working during your stay. Your feedback helps us improve, and we hope your next visit is even better.Sincerely,Hotel Manager
3.0分
其他
原文
翻译提供方：Google
如果不是酒店工作人员的友善我不会推荐它。
酒店工作人员非常乐于助人且友好。但我住的房间非常脏，不仅是床和床单，地毯、沙发甚至微波炉都相当脏。
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酒店回复: Dear Guest,Thank you for taking the time to share your experience. We're glad to hear that our staff was friendly and helpful. However, we sincerely apologize for the cleanliness issues you encountered with the carpet, sofa, and microwave. We strive to maintain high standards and will address these concerns with our housekeeping team to ensure a more comfortable experience in the future. We hope to welcome you back and provide a better stay.Sincerely, Hotel Manager
5.0分
家庭亲子
原文
翻译提供方：Google
房间非常舒适。
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酒店回复: Dear Imelda,Thank you for your kind feedback! We’re glad you found the rooms very comfortable and hope to welcome you back for another great stay soon.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
出色地
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酒店回复: Dear Ruth,Thank you so much for your positive rating! We’re thrilled to hear you had such a great experience. Your feedback means a lot to us, and we’re looking forward to welcoming you again soon!Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
伟大的
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酒店回复: Dear Alma,Thank you for your fantastic 5/5 rating! We’re thrilled to know you had an excellent experience. It’s always a pleasure to serve guests like you, and we look forward to welcoming you back for another memorable stay.Sincerely, Hotel Manager
5.0分
其他
We always had clean laundry and the parking lot was lighted very well. very safe place to stay.
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酒店回复: Dear Guest,Thank you for your feedback. We are delighted you appreciated our clean laundry services and well-lit parking, making your stay feel safe and comfortable. Providing a secure and convenient environment for our guests is important to us. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager
1.0分
家庭亲子
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Hotel smelled weird. Sraff sitting talking having a gatter at breakfast area. Super rude cleaning people. Got in the bedroom the smell was even worse. Everything really old and broken. The tube was completely nasty. We sat a little to wait the rain stop for us to go to boardwalk. We had to.open the windows because of the smell. My 3 years old baby started etching and my husband found bed bugs. We didn't spend the night. Packed back and went home to have shower. No way would use that bathroom
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酒店回复: Dear Tamara,Thank you for sharing your experience. We take your concerns about cleanliness, condition of the room, and especially the mention of bed bugs very seriously. Your feedback will be carefully reviewed with our team to address these issues. Input like yours helps us focus on urgent improvements for guest safety and comfort. We hope to welcome you again soon.Sincerely, Hotel Manager
2.0分
其他
Not so great
Roach in bathroom. Run down property. Poor part of town. Right on freeway. Poorly lit area. Did not feel safe. Sad breakfast options.
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酒店回复: Dear Kellie,Thank you for your feedback. Your comments regarding cleanliness, property condition, location, and breakfast are very important and will be reviewed with our team. We take guest comfort and safety seriously, and your input helps us identify areas that require immediate attention and improvement. We hope to welcome you again soon.Sincerely, Hotel Manager
在这里住了四天。这家酒店的魅力不在于其本身，而在于这里的人。
我们在最后一刻预订了这家酒店，用于家庭/周年纪念旅行。前台工作人员非常友好，但酒店和房间的条件实在太糟糕了。房间非常潮湿，床感觉黏糊糊的，湿漉漉的。房间里的家具很脏。办公椅上沾满了食物污渍（我希望是食物污渍）和灰尘。我们的电视没有调低音量的选项，声音卡在了很大。我丈夫从前台拿了另一个遥控器，但也没用。在思考了大约一个小时后，我们下楼询问是否可以取消剩余的住宿。前台的工作人员说他可以取消，而且不会收取取消费。我们很荣幸。我们对房间和酒店整体的清洁程度感到非常失望和厌恶。
我们没有遇到任何问题。但对我来说有点难。不过这里人很好，很友好。我们还会再来这里住的。泳池冰冷，热水浴缸也坏了。我们玩得很开心
如果不是酒店工作人员的友善我不会推荐它。
酒店工作人员非常乐于助人且友好。但我住的房间非常脏，不仅是床和床单，地毯、沙发甚至微波炉都相当脏。
房间非常舒适。
出色地
伟大的
We always had clean laundry and the parking lot was lighted very well. very safe place to stay.
Hotel smelled weird. Sraff sitting talking having a gatter at breakfast area. Super rude cleaning people. Got in the bedroom the smell was even worse. Everything really old and broken. The tube was completely nasty. We sat a little to wait the rain stop for us to go to boardwalk. We had to.open the windows because of the smell. My 3 years old baby started etching and my husband found bed bugs. We didn't spend the night. Packed back and went home to have shower. No way would use that bathroom
Not so great
Roach in bathroom. Run down property. Poor part of town. Right on freeway. Poorly lit area. Did not feel safe. Sad breakfast options.