酒店回复: Dear Guest,I am sorry to hear of your experience. I will investigate and address these issues immediately. Please allow me to offer my sincere apologies for any distress this may have caused you.Sincerely,Hotel Manager
5.0分
情侣出游
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Property was clean and the staff were very friendly. Parking was very accessible to hotel. It was very quiet in the hallways. It was a safe area and had a I Hopp restaurant right across the parking lot that was very convenient and a short walk. Breakfast was ok.
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酒店回复: Dear Guest,Thank you for your thoughtful review. We are glad you enjoyed a clean and quiet stay with friendly service and convenient parking. It is great to know you felt safe and appreciated having a restaurant just a short walk away. Your note about breakfast is helpful as we continue to improve. We hope to welcome you again soon.Sincerely, Hotel Manager
4.0分
其他
It was clean enough but the shower could've used a bit more attention. Nothing major just need to be slightly more attentive.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are pleased to hear you found the room clean and comfortable. Your comment about the shower is appreciated and will be shared with our housekeeping team to ensure even better attention to detail. We hope to welcome you again for an even more satisfying stay.Sincerely, Hotel Manager
4.0分
其他
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Ample parking, seems like a safe area. It was quiet in the rooms and I slept well. The beds were comfortable enough. This is typically not the type of hotel. I stay at so it was surprisingly decent.
A few hours to kill after a check out. I had asked the front desk if I could stay longer past the checkout at 11 and she gave me till 1230. The only problem is when I went to my car to pack up around 12 I was locked out of my room luckily my kid was still in there to let me back in so just be careful if you stay longer.
Luckily, there’s a lot of food nearby like a McDonald’s a Dairy Queen, a Burger King and IHOP in various other places. The breakfast at the hotel was nothing to write home about. Basic waffles, three choices of cereal, few muffins, toast, and some really horrible coffee and not even a liquid creamer.
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酒店回复: Dear Guest,Thank you for sharing your experience. We are glad you felt safe, rested well, and found the location convenient with nearby dining options. It is nice to hear the extended checkout was helpful. Your notes about breakfast and room access timing are appreciated and help guide future improvements.Sincerely, Hotel Manager
3.0分
其他
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Old, But Clean & Quiet
Water pressure in the shower was weak. My wife thought the mattress was too hard, but it was Ok for me. TV must have been because it wasn't the greatest picture. Staf was courteous and friendly. Upon entering the room had that smoky smell. After turning on the AC it faded. The Inn is old but clean! Very quiet all night.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We are glad you found the stay clean and quiet and appreciated the friendly service. Your notes about the shower pressure, mattress, and smoky smell are helpful, and we will review them to make future visits even more comfortable.Sincerely, Hotel Manager
2.0分
情侣出游
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The reviews seemed ok so we thought we would try. It was ok. Musty smell walking into the building and room. It was fine but not our cup of tea. Prefer a clean smell and up to date decor. Breakfast was basically just bread, waffles, junk cereal, yogurt and old bananas. Wouldn’t stay again.
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酒店回复: Dear Kim,Thank you for sharing your honest feedback. We are sorry to hear the experience did not meet your expectations. Your comments about the smell, decor, and breakfast will be shared with the team as we work to improve. We appreciate your perspective and will use it to enhance future guest stays.Sincerely, Hotel Manager
4.0分
其他
Clean, good for price
Not fancy but clean and good for the price. Close to Ball State. Very nice staff.
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酒店回复: Dear Guest,Thank you for your feedback. We are glad you found the hotel clean, convenient, and good value for the price. It is wonderful to hear that our staff made your stay pleasant. We look forward to welcoming you again on your next visit to the area.Sincerely, Hotel Manager
5.0分
其他
The room was comfy, convient, needed more of a deep clean, in the bathroom. Otherwise good service and it was quiet. Enjoyed my stay.
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酒店回复: Dear Katie,Thank you for your kind words. We are glad you enjoyed the quiet atmosphere and good service. Your feedback about the bathroom is helpful, and we will focus on improving this area to make your next stay even more comfortable and enjoyable.Sincerely, Hotel Manager
2.0分
其他
No Housekeeping after first night stay as they don’t clean or refresh towels, et al after 11 am
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酒店回复: Dear Guest,We are sorry to hear that your stay was less than satisfactory, and we hope that you will give us another chance in the future.We appreciate your input as we work to improve our service and facilities.Sincerely, Hotel Manager
4.0分
其他
Room was fine. Had to move the microwave, because outlet closest was used
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酒店回复: Dear Guest,We're delighted to hear that everything met your expectations. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and it’s wonderful to know we succeeded during your stay. We truly appreciate you choosing us and look forward to welcoming you back for another great visit in the future. Sincerely, Hotel Manager
“禁烟”
禁烟房间内香烟味令人难以忍受。
Property was clean and the staff were very friendly. Parking was very accessible to hotel. It was very quiet in the hallways. It was a safe area and had a I Hopp restaurant right across the parking lot that was very convenient and a short walk. Breakfast was ok.
It was clean enough but the shower could've used a bit more attention. Nothing major just need to be slightly more attentive.
Ample parking, seems like a safe area. It was quiet in the rooms and I slept well. The beds were comfortable enough. This is typically not the type of hotel. I stay at so it was surprisingly decent.
A few hours to kill after a check out. I had asked the front desk if I could stay longer past the checkout at 11 and she gave me till 1230. The only problem is when I went to my car to pack up around 12 I was locked out of my room luckily my kid was still in there to let me back in so just be careful if you stay longer.
Luckily, there’s a lot of food nearby like a McDonald’s a Dairy Queen, a Burger King and IHOP in various other places. The breakfast at the hotel was nothing to write home about. Basic waffles, three choices of cereal, few muffins, toast, and some really horrible coffee and not even a liquid creamer.
Old, But Clean & Quiet
Water pressure in the shower was weak. My wife thought the mattress was too hard, but it was Ok for me. TV must have been because it wasn't the greatest picture. Staf was courteous and friendly. Upon entering the room had that smoky smell. After turning on the AC it faded. The Inn is old but clean! Very quiet all night.
The reviews seemed ok so we thought we would try. It was ok. Musty smell walking into the building and room. It was fine but not our cup of tea. Prefer a clean smell and up to date decor. Breakfast was basically just bread, waffles, junk cereal, yogurt and old bananas. Wouldn’t stay again.
Clean, good for price
Not fancy but clean and good for the price. Close to Ball State. Very nice staff.
The room was comfy, convient, needed more of a deep clean, in the bathroom. Otherwise good service and it was quiet. Enjoyed my stay.
No Housekeeping after first night stay as they don’t clean or refresh towels, et al after 11 am
Room was fine. Had to move the microwave, because outlet closest was used