酒店回复: Hello Jeremy, thank you for taking the time to fill out our online survey. I would like to apologize for the time that you had to wait for your room to be cleaned. Right now we are very short staffed on housekeeping and they are doing their very best to get the rooms ready and cleaned. We do understand how this can be an inconvenience to guest's time. We also no longer have rooms was three queen beds, as we did remodel. Our new rooms that accommodate the same amount of people have the pullout couch as the third bed. Again I do apologize that your stay did not go the way that it was planned.Thank you for staying with us.
4.0分
家庭亲子
原文
翻译提供方：Google
没有电梯
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酒店回复: Dear Joseph, We greatly regret not having an elevator at this time, I do want to assure you that we are working on this issue.
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for your feedback and score. We hope to have you stay with us again soon.
3.0分
其他
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We did not have a pet with us. I asked for a first floor room as there was no elevator. I was told first floor was for the people with pets. My husband ended up pulling a muscle while taking my bag up the very steep staircase.
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酒店回复: We regret the confusion and frustration regarding your room assignment. While it is true that we designate the first floor for guests with pets for easier access and to manage guest allergies. You were asked if the first-floor request was required to which you had said that you could manage the stairs. If it was a requirement we would have made the accommodation. We prioritize what our guests require, and the safety and pet policy first then consider our guests requests.
4.0分
朋友出游
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Breakfast had several choices and air conditioning in room worked good.
The only thing we noticed upon getting ready the next morning was there were three live bugs we killed on the floor.
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酒店回复: Thank you for taking the time to complete our online survey.I'm glad to see that you had a pleasant stay with us and that you enjoyed our breakfast! Thank you for letting us know about the bugs that you found we do take this very seriously and have a preventative pest company that comes in monthly. We will make sure that they inspect this room to prevent any further issues. Thank you for staying with us and we hope to have you again!
5.0分
其他
everything great! The guy at the front desk was very nice and sent me my bag that I forgot! That was so nice.
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酒店回复: Thank you for taking the time to fill out our online survey.I am pleased that you had a wonderful stay with us and enjoyed everything that we have to offer our guests. It is great to hear that the staff was very nice to you and that you were able to get your bag back! Thank you for your positive feedback. I will share your comments with staff who will be happy to hear about your positive experience with us!Thank you for staying with us and we hope to see you again soon.
酒店很干净，最近重新装修过，离I-90公路很近。房间也翻新了，不过没有熨斗和熨衣板。早餐有鸡蛋、香肠、土豆，还有麦片、华夫饼、面包、酸奶、咖啡、果汁等等。
Miguel办理入住时非常愉快。没记住早餐时那位女士的名字，但她超级友善和乐于助人。态度很棒。
好地方。位置不错。干净。
非常干净，早餐很棒，他们提供薄煎饼、煮鸡蛋、炒鸡蛋、香肠、水果……
不满意！！
我们到达时，房间还没准备好（下午6:30），我们不得不等了15分钟。
此外，我们没有拿到最初预订的房间；我们预订的房间应该是3张床，而不是2张床加1张沙发！！
泳池水很浑浊，以至于我的孩子们都不能游泳！！
所以，总的来说，如果只住一晚，还可以，但不能住更多了！！
没有电梯
好的
We did not have a pet with us. I asked for a first floor room as there was no elevator. I was told first floor was for the people with pets. My husband ended up pulling a muscle while taking my bag up the very steep staircase.
Breakfast had several choices and air conditioning in room worked good.
The only thing we noticed upon getting ready the next morning was there were three live bugs we killed on the floor.
everything great! The guy at the front desk was very nice and sent me my bag that I forgot! That was so nice.