酒店回复: I'm so sorry to hear about your experience, Amber. It sounds incredibly frustrating, especially with your family in tow. Thank you for sharing your feedback, and I hope your situation was resolved as best as it could be. I’ll be sure to pass along your comments for improvement.
酒店回复: Hi Robert,Thank you for your feedback. We apologize for the inconvenience caused by the AC and lamp—your comfort is important to us, and we will address these issues promptly. We're glad to hear you enjoyed having access to the sports channel during your stay.
5.0分
商务出差
原文
翻译提供方：Google
我得到的服务满分是10分。服务非常棒。
干净整洁👌
这里很安静。
安保非常可靠。
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酒店回复: Dear Guest,We are delighted to hear that you experienced outstanding service, appreciated the cleanliness of the property, and felt at ease with the tranquil atmosphere and reliable security. Your kind words are truly valued, and we eagerly look forward to welcoming you back in the future.
酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. Our goal is to provide a comfortable and safe environment for all our guests. Will address these matters immediately with our team to ensure a better experience in the future. We hope to have the chance to welcome you back for a much improved experience.
酒店回复: Dear Guest,We greatly appreciate your kind feedback. We’re delighted to hear that you found the rooms spacious, clean, and the parking ample. Your satisfaction is important to us, and we look forward to providing you with another exceptional stay in the future.
1.0分
其他
原文
翻译提供方：Google
它们气味难闻，而且很脏
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酒店回复: Dear Guest,Maintaining a clean and pleasant environment is of utmost importance to us, and we will investigate the issues you mentioned to ensure they are addressed promptly. Our housekeeping team will thoroughly inspect the room. Your feedback is invaluable, and we appreciate your patience and understanding as we work to rectify these matters. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Hi Marangeli,We appreciate your review and are thrilled to know that you had a good experience with us. Your kind words mean a lot to our team, and we hope to welcome you back soon.
5.0分
其他
原文
翻译提供方：Google
不
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酒店回复: Hi Aaron,Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 10-star rating, and we hope to welcome you back again before long.
不错不错不错不错不错
我们打算晚点入住，所以我在入住当天下午 2 点 30 分到 3 点之间打电话给酒店告知他们。我们到的时候可能已经是午夜了。我们最终比那个时间晚到了，所以我在晚上 11 点 30 分左右打电话给他们，告诉他们还需要一段时间，他们说我们的预订被取消了。他们无法告诉我是谁取消的，但不是我。它在 ******* 上仍然显示有效。他们不太乐于助人。我丈夫是一名残疾退伍军人，带着三个孩子，其中一个是重度残疾的，他们让我们没有地方过夜。在与 ******* 和三位不同的代理人聊天近 2 个小时后，他们把我们安排到了另一家酒店，第三位代理人，我在 ******* 谈过，主管很棒，在将近凌晨 1 点的最后一刻为我们找到了另一家酒店。所以我不会推荐这家酒店。
一分钱一分货
我只能说，一分钱一分货……空调总是一个小时左右就自动关掉，所以我一直没睡好，不得不醒来再开。灯的线必须用某种方式才能一直亮着，但至少还能看体育频道。
我得到的服务满分是10分。服务非常棒。
干净整洁👌
这里很安静。
安保非常可靠。
酒店员工还算友好……问题是我房间后面区域乱七八糟的。隔壁卫生间里什么事都能闻到。我被另一个房间传来的排泄物味吵醒了。
他们的客服太烂了
我根本没登记过，我也没授权过这笔交易。我还在争取退款，52.76美元，已经一个多月了，还没人联系我。
一切都很好。房间宽敞。干净。停车位充足。
它们气味难闻，而且很脏
好的
不