酒店回复: Hello Nancy,Thank you for sharing your feedback. We take all guest comments seriously and will review your concerns as part of our ongoing commitment to improving our services. Your insights are valuable as we strive to enhance the experience for all guests in the future. We appreciate your input and hope you consider giving us another chance on a future visit.
4.0分
其他
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If you want a pool, this place is the best bang for the buck in the area. Very nice indoor pool area. Breakfast is decent and staff is attentive to it. Walkable to multiple fast food joints and a Waffle House. Room was always clean. Last time I was there elevator was broken. Whatever, it was $50 cheaper than the so called 3:star hotels in the area. I can walk my old butt up a flight of stairs for $50 in savings.
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酒店回复: Hello Robert,Thank you for sharing your thoughts! We're glad to hear you enjoyed the indoor pool, attentive breakfast service, and clean room during your stay. It's great that our location made dining convenient for you. We appreciate your understanding regarding the elevator situation, and your feedback about your experience is valuable for our continuous improvement. We hope to welcome you back on your future travels!
4.0分
其他
Nice and clean room! From outside looks old and disappointing but actually is nice clean and quiet with nice breakfast
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酒店回复: Hello Razim,Thank you for sharing your feedback! We're glad to hear you enjoyed the cleanliness and quiet of your room, as well as the breakfast. We appreciate your insights regarding the exterior, as we strive to create a pleasant experience for our guests both inside and out. Your comments will be noted for future improvements. We hope to welcome you back on your next visit!
4.0分
情侣出游
The room smelled like stale cigarette smoke, but subsided after air conditioning was turned on
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酒店回复: Hello James,Thank you for sharing your experience. We appreciate your feedback regarding the room odor and are glad to hear that it improved with the air conditioning. Your comments will be taken into account as we continually strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future for an even more pleasant stay.
5.0分
其他
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Second time booking here and front desk was courteous and helpful ( especially have me a pick of rooms due to the elevator was down- which they fixed later that night)
Cleanliness was very good, the bathroom walls looked a little dingy with some stains on it, it was a small detail. I appreciated their cleaning of their ice machine ( that is a sticking point with most hotels I've stayed in).
Parking some nights is difficult due to lack of space but love the convenience of being near the highway and to major shopping and dining locations.
Back to the location near the highway- even tho it close to I-79, you hardly heard any noise from the highway or even from the adjacent roadway. I would definitely book with them again in the future.
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酒店回复: Hello Antonio,Thank you for sharing your feedback about your recent stay. We're pleased to hear that our front desk team was able to assist you and that you appreciated the cleanliness of our facilities, including the ice machine. We also understand your concerns regarding parking and the bathroom details and will certainly take note of this for future improvements. We're glad you enjoyed the convenient location and the reduced noise from the highway. We look forward to welcoming you back for your next visit!
3.0分
家庭亲子
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The hotel overall was nice and fairly clean. The ashtrays and area outside were dirty with beer cans and cigarette butts. I didn't see any staff except for the girl that checked us in. The pool area was atrocious. There's green mold around the bottom of the walls and the top of the pool above the water had a film on it. The emergency exit doors also had green mold on it and they were all rusty. The whole ceiling was Rusty and look like it was going to fall in. Needs a lot of maintenance work. The manager should have someone clean a lot better.
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酒店回复: Hello Linsey,Thank you for sharing your feedback about your recent stay. We're glad to hear that you found the hotel nice and fairly clean overall. Your comments regarding the pool area, outdoor cleanliness, and maintenance concerns are important, and we will ensure that they are passed along to the appropriate management team for review. We strive to provide a pleasant experience for all our guests, and your input helps us improve our services. Thank you for taking the time to provide your thoughts.
3.0分
其他
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Rooms were not clean
The stay was ok and not very pleasant, rooms were not very clean, rooms were stinky as soon as we entered, only good thing is bed was comfortable and had nice sleep. Breakfast was very average.
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酒店回复: Hello RAJESHKANNAN,Thank you for sharing your feedback about your recent stay. We're glad you found the bed comfortable and had a good night's sleep; however, we take cleanliness and breakfast quality seriously. Your comments have been noted for future improvements, as we strive to enhance our guests' experiences. We hope you will consider staying with us again to experience a more pleasant visit.
4.0分
其他
The accommodation was small and awkward. I had a two night stay. I left after the first night.
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酒店回复: Hello August D.,Thank you for sharing your feedback regarding your stay. We understand that the size and layout of accommodations can impact the experience. Your comments have been noted for future considerations as we strive to enhance our guests' comfort. We hope that you were able to enjoy some aspects of your visit and that you consider giving us another chance in the future.
1.0分
其他
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All aspects of the property were filthy dirty - lobby, room. Pool area. Pool towel that was provided by front desk had black stains on it (which they said was from getting stuck in the conveyor belt?)
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酒店回复: Hello Beth,Thank you for sharing your feedback. We take cleanliness very seriously and will ensure your comments are addressed with our housekeeping team for future improvements. Your experience regarding the pool towel is also noted, and we appreciate you bringing this to our attention. We aim to provide a great experience for all our guests, and we hope you will consider giving us another chance in the future.
#赞#墙壁卫生、床品卫生、待客热情度、wifi网络、性价比令我满意
不
If you want a pool, this place is the best bang for the buck in the area. Very nice indoor pool area. Breakfast is decent and staff is attentive to it. Walkable to multiple fast food joints and a Waffle House. Room was always clean. Last time I was there elevator was broken. Whatever, it was $50 cheaper than the so called 3:star hotels in the area. I can walk my old butt up a flight of stairs for $50 in savings.
Nice and clean room! From outside looks old and disappointing but actually is nice clean and quiet with nice breakfast
The room smelled like stale cigarette smoke, but subsided after air conditioning was turned on
Second time booking here and front desk was courteous and helpful ( especially have me a pick of rooms due to the elevator was down- which they fixed later that night)
Cleanliness was very good, the bathroom walls looked a little dingy with some stains on it, it was a small detail. I appreciated their cleaning of their ice machine ( that is a sticking point with most hotels I've stayed in).
Parking some nights is difficult due to lack of space but love the convenience of being near the highway and to major shopping and dining locations.
Back to the location near the highway- even tho it close to I-79, you hardly heard any noise from the highway or even from the adjacent roadway. I would definitely book with them again in the future.
The hotel overall was nice and fairly clean. The ashtrays and area outside were dirty with beer cans and cigarette butts. I didn't see any staff except for the girl that checked us in. The pool area was atrocious. There's green mold around the bottom of the walls and the top of the pool above the water had a film on it. The emergency exit doors also had green mold on it and they were all rusty. The whole ceiling was Rusty and look like it was going to fall in. Needs a lot of maintenance work. The manager should have someone clean a lot better.
Rooms were not clean
The stay was ok and not very pleasant, rooms were not very clean, rooms were stinky as soon as we entered, only good thing is bed was comfortable and had nice sleep. Breakfast was very average.
The accommodation was small and awkward. I had a two night stay. I left after the first night.
All aspects of the property were filthy dirty - lobby, room. Pool area. Pool towel that was provided by front desk had black stains on it (which they said was from getting stuck in the conveyor belt?)