酒店回复: Dear Manuel,The cleanliness issues you encountered have been addressed with our housekeeping team and we will improve our process to ensure to reach the highest standards, Housekeeping staff received additional training in the level of cleanliness required of them as our employees. We’re involved in a continuous improvement process aimed at making this hotel better than ever before, and we’ll use your feedback to help us improve.Sincerely,Hotel Manager.
4.0分
其他
原文
翻译提供方:Google
适合一日通行证
香烟和其他物质的气味。
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酒店回复: Dear Pedro,Thanks for your comments. We regret that we couldn't completely satisfy you because you notice some sort of strange smell. We take real pride in our hotel, and we apologize if we let you down in any way. We want you to have the best possible experience here, and we're working toward the company wallet satisfaction of all guests. Sincerely,Hotel Manager
2.0分
其他
The chair in the room had filthy arm rests. It need to be discarded because it sends a negative message about cleanliness of the rest of the room.
1.0分
情侣出游
We were very disappointed for the condition of the property dirty walkway filthy
2.0分
情侣出游
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Usually when you hear Wyndham you think of a great property. This was awful. There was hair in the bathtub and hair in the drain. We found a bed bug crawling. I'm so glad that we did not take in all of our luggage. This is an outside entry property. So when you walk by the windows you see the drapes and window sills. There were dead moths caught in the drapes. And this was in several of the windows.
For a continental breakfast, it was very sparse. The coffee was good but that's about it.
The bed was actually comfortable. The picture you see online shows the bed. And it looks good. Looks can be deceiving because everything around the bed was awful. Would not stay again.
4.0分
商务出差
Very nice staff, room was already cooled down and
you could get anywhere quickly from that location.
3.0分
其他
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Very dated establishment, difficult to approach when driving from the north. No plastic cups for drinking, only paper cups for coffee in room. Bath washcloth was dirty, shower filthy. Breakfast limited, cups small, juice machine was turned off. Very short staffed. Way too expensive for such a shabby room. Would look at other local cities rather than staying here again.
1.0分
家庭亲子
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They where pushy to get us out they started knocking on the door early in the morning when our kids where still sleeping then coming back every 30 min i told them isnt check out at 11 then they walked away and about 10:40 am the manager called our room to tell that check out was at 11 which we already knew that. So we thought that was pretty rude of them to so that to us.
4.0分
商务出差
They had small towels to dry yourself after taking a shower. No big bath towels. I had to use two of the smaller towels to dry myself
总体来说不错。
他们没有打扫浴室、浴缸里的头发、用过的肥皂和洗发水/护发素留在浴缸里、水槽和厕所很脏
适合一日通行证
香烟和其他物质的气味。
The chair in the room had filthy arm rests. It need to be discarded because it sends a negative message about cleanliness of the rest of the room.
We were very disappointed for the condition of the property dirty walkway filthy
Usually when you hear Wyndham you think of a great property. This was awful. There was hair in the bathtub and hair in the drain. We found a bed bug crawling. I'm so glad that we did not take in all of our luggage. This is an outside entry property. So when you walk by the windows you see the drapes and window sills. There were dead moths caught in the drapes. And this was in several of the windows.
For a continental breakfast, it was very sparse. The coffee was good but that's about it.
The bed was actually comfortable. The picture you see online shows the bed. And it looks good. Looks can be deceiving because everything around the bed was awful. Would not stay again.
Very nice staff, room was already cooled down and
you could get anywhere quickly from that location.
Very dated establishment, difficult to approach when driving from the north. No plastic cups for drinking, only paper cups for coffee in room. Bath washcloth was dirty, shower filthy. Breakfast limited, cups small, juice machine was turned off. Very short staffed. Way too expensive for such a shabby room. Would look at other local cities rather than staying here again.
They where pushy to get us out they started knocking on the door early in the morning when our kids where still sleeping then coming back every 30 min i told them isnt check out at 11 then they walked away and about 10:40 am the manager called our room to tell that check out was at 11 which we already knew that. So we thought that was pretty rude of them to so that to us.
They had small towels to dry yourself after taking a shower. No big bath towels. I had to use two of the smaller towels to dry myself