酒店回复: Dear MisaelThank you for your business and thank you for taking time to input your valuable feedback. Your wonderful rating encourages us to provide an outstanding guest services to all our guests. I am glad you enjoyed your stay at our motel. Thank you for your kind words about our property and sure enough your words describes us well. We hope to see you again soon.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA
5.0分
其他
As always, the staff here is awesome. The price is unbeatable and the gentleman who runs it is the best!
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酒店回复: Dear KatieThank you for your business and thank you for taking time to input your valuable feedback and response. Thank you for your all star ratings, I am glad you enjoy your stay at our hotel and thank you for your loyalty. I will share your kind words about the staff and they will be excited to provide an outstanding guest services to all our guests. We hope to see you again soon.Thank youSincerely
3.0分
商务出差
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Young man at front office at time of check in was pleasant. It was quiet. Water got hot very fast. Older building and our room needed a deep cleaning. Splatters on the wall should have been cleaned. There wasn't a complete set of bath towels. Floor was sticky and I ended up wearing my shoes because my feet were turning black. Didn't look like anyone had wiped down the fridge. There was no place to hang clothes/coats and nothing to set suitcase or bag on. The shower curtain was filthy and had mold at the bottom. When we left, somehow the deadbolt was closed and I couldn't open it to lock the room.
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酒店回复: Dear TerryThank you for your business and thank you for taking time to input your valuable feedback and response. I apologize, we could not meet your standards during your stay at our hotel. We were overbooked for the weekend and the staff could not catch up on a lot of things, Please choose to stay with us again so we can provide you the btter stay experience to you.Thank you
5.0分
其他
Filthy! Our shoes stuck to the floor when we walked in! Cigarette burn holes in sheets! Dirty walls and shower. Couldn't even stay because it was so nasty!
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酒店回复: Dear EricThank you for your business and thank you for your feedback, we are undergoing renovations to bring our smoking rooms up to the standards. We hope to provide you a better stay experience next time you choose to stay with us.Thank youSincerelyGeneral Manager
3.0分
其他
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Extra deposit required
We found the room to be spacious and comfortable; actually, a bit nicer than what we'd expected for the price.
What I did not expect was that they required a $50 Incidental deposit on all reservations. their listing says "Credit card, debit card, or cash deposit required for incidental charges" I assumed that this would be added to the card at checkout, but it was a separate transaction. I paid cash and had no problems getting it back upon checkout, but perhaps the listing should be more specific.
Whatever you do, don't smoke in a non-smoking room...
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酒店回复: Dear RobertThank you for your business and thank you for taking time to input your valuable response and feedback. I am glad you enjoyed your stay at our hotel and thank you for your kind words. We hope to see you again.Thank youSincerelyGeneral Manager
1.0分
情侣出游
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The place was horrible and it wasn’t very clean and the tv did not work and the boxspring mattress was filthy. I will never stay at that hotel again very disappointed in that motel.
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酒店回复: Dear TerryThank you for your business and thank you for taking time to input your valuable feedback and response. I apologize, we could not meet your standards during your stay at our motel. We will work hard to improve on the areas of your concern. Thank youSincerelyGeneral Manager
1.0分
商务出差
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DO NOT STAY HERE!!!!!!
The rooms were filthy! The sheets are stained with cigarette burn holes. There was snot on the wall and the whole room smells horribly! There are bugs all over the room. Junk was kept in the drawers in the room, definitely not safe for kids to stay here! The surrounding grounds was littered with junk and stacks of dirty mattresses! The heat doesn’t work! I do not feel safe staying here and the front desk guy was super rude!
3.0分
其他
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When I checked in the clerk was rude sent me to a room that had no electric then it had another room the room key wouldn't work three times and he told me I'm sick of you
这个地方无人照管，很脏，前台也很不友好。
不
伟大的
As always, the staff here is awesome. The price is unbeatable and the gentleman who runs it is the best!
Young man at front office at time of check in was pleasant. It was quiet. Water got hot very fast. Older building and our room needed a deep cleaning. Splatters on the wall should have been cleaned. There wasn't a complete set of bath towels. Floor was sticky and I ended up wearing my shoes because my feet were turning black. Didn't look like anyone had wiped down the fridge. There was no place to hang clothes/coats and nothing to set suitcase or bag on. The shower curtain was filthy and had mold at the bottom. When we left, somehow the deadbolt was closed and I couldn't open it to lock the room.
Filthy! Our shoes stuck to the floor when we walked in! Cigarette burn holes in sheets! Dirty walls and shower. Couldn't even stay because it was so nasty!
Extra deposit required
We found the room to be spacious and comfortable; actually, a bit nicer than what we'd expected for the price.
What I did not expect was that they required a $50 Incidental deposit on all reservations. their listing says "Credit card, debit card, or cash deposit required for incidental charges" I assumed that this would be added to the card at checkout, but it was a separate transaction. I paid cash and had no problems getting it back upon checkout, but perhaps the listing should be more specific.
Whatever you do, don't smoke in a non-smoking room...
The place was horrible and it wasn’t very clean and the tv did not work and the boxspring mattress was filthy. I will never stay at that hotel again very disappointed in that motel.
DO NOT STAY HERE!!!!!!
The rooms were filthy! The sheets are stained with cigarette burn holes. There was snot on the wall and the whole room smells horribly! There are bugs all over the room. Junk was kept in the drawers in the room, definitely not safe for kids to stay here! The surrounding grounds was littered with junk and stacks of dirty mattresses! The heat doesn’t work! I do not feel safe staying here and the front desk guy was super rude!
When I checked in the clerk was rude sent me to a room that had no electric then it had another room the room key wouldn't work three times and he told me I'm sick of you