酒店回复: Your business is very important to us and we value your feedback. By telling us what you liked about
5.0分
朋友出游
原文
翻译提供方：Google
位于谢里登市中心，有一座横跨市中心的天桥，绝对是体验全套服务的必住酒店。员工很棒，非常热情。
展开
酒店回复: Thank you for your kind comments. We are happy you enjoyed your stay. We look forward to seeing you again soon. Best Western Sheridan Center
4.0分
情侣出游
原文
翻译提供方：Google
我们最喜欢的是这里的位置，步行即可到达市中心的所有地方。员工总是很友好，酒店比较旧，但很干净。
展开
酒店回复: Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
3.0分
其他
原文
翻译提供方：Google
不是最好的
入住手续很粗鲁，我完全同意允许提前入住。甚至不会检查房间是否准备好了。
展开
酒店回复: Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. We do allow early check-ins with an early check-in fee if the room is cleaned and ready. I do see we went into your reservation to check at 1:30pm which is before our check-in time of 3pm. It is possible the room was not showing ready at this time or a fee was not agreed upon to be charged. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
3.0分
情侣出游
原文
翻译提供方：Google
除了一楼外，没有电梯，顾客无法将行李运送到其他楼层的房间。
很吵。可以听到其他房间的客人的声音。
展开
酒店回复: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
5.0分
其他
原文
翻译提供方：Google
好的
酒店回复: Thank you for your review. Hope to see you again.
1.0分
其他
原文
翻译提供方：Google
服务很差。
展开
酒店回复: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
3.0分
朋友出游
展开
The room smelled dirty and the furniture was old and rickety. Our travel companions found a bug in their bed in their first room and when they were relocated to their second room, there were used towels hanging on the back of the bathroom door. When they spoke to the manager, she indicated she couldn't compensate anything due to the fact that they booked through *******. I wouldn't recommend this hotel!!!
展开
酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
服务很好！但是房间不太好。
位置很棒，空中走廊非常有帮助。员工不是特别友好，但如果需要的话他们会随时待命。有免费班车很有帮助，尽管我们最终不需要它。早餐很好，选择丰富，但是因为我们来晚了，而且在 4 个晚上的住宿期间非常忙碌，所以我们只有一次早起，可以好好享受早餐，因为早餐只在早上 7 点到 9 点提供。我恳求你们把早餐时间延长到 10 点，以便我们这些有时差的度假者使用。只有我们提出要求时，我们才会送来房间服务，有一次确实送来了额外的床单，但只是挂在门外。如果能有一次清新一下，把脏床单拿走，我会很感激的。房间舒适安静，虽然有点陈旧和昏暗，遮光窗帘不容易拉开。我们直接在游泳池上面，看起来不错，但我们没有时间使用它。
位于谢里登市中心，有一座横跨市中心的天桥，绝对是体验全套服务的必住酒店。员工很棒，非常热情。
我们最喜欢的是这里的位置，步行即可到达市中心的所有地方。员工总是很友好，酒店比较旧，但很干净。
在谢里登住得很愉快。床很舒服，早餐很美味。房间干净，员工友好。由于气温温和，我们不需要人行天桥。不过，冬天过马路吃早餐会很不错。
不是最好的
入住手续很粗鲁，我完全同意允许提前入住。甚至不会检查房间是否准备好了。
除了一楼外，没有电梯，顾客无法将行李运送到其他楼层的房间。
很吵。可以听到其他房间的客人的声音。
好的
服务很差。
The room smelled dirty and the furniture was old and rickety. Our travel companions found a bug in their bed in their first room and when they were relocated to their second room, there were used towels hanging on the back of the bathroom door. When they spoke to the manager, she indicated she couldn't compensate anything due to the fact that they booked through *******. I wouldn't recommend this hotel!!!