酒店回复: Thank you and hope we can do better next time
5.0分
其他
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Good:
• nice, clean rooms
• good area
• good price
Bad:
• elevator doesn't work
• TV in my room didn't work
• "breakfast" is just packaged muffins
What makes this a 5 star review instead of 3 stars is Francine. She was so nice and went out of her way to help us.
1.0分
其他
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Upon check front did not see my reservation that was made in advance and paid for already for 2 rooms! After a long check in was advised elevator not working walked up to third floor and room key didn’t work! Then got and alert from bank that I’ve been charged again for 2 rooms! Will deal with that at checkout! Will not be returning to Microtel!
酒店回复: Thank you for your feedback. The issues are being resolved!
5.0分
商务出差
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Awesome
The staff were warm and attentive, the rooms were spotless and smartly designed. made the stay truly special. Great food nearby overall 10/10 experience. Highly recommended!
酒店回复: Thank you for your positive feedback!
1.0分
其他
Hotel double charged me pls be sure to check your bank details when dealing with this chain. Horrible customer service.
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酒店回复: Thank you for your feedback. We are currently resolving the issues!
5.0分
其他
All they have to do is update their photos because the property is way better looking in person
4.0分
其他
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Cozy spot to sleep, your making the right choice!
The staff was really friendly and accommodating, which made a great first impression. The hotel is conveniently located near plenty of dining and shopping options, so you won’t go hungry or without bare essentials. The beds were quite comfortable, and they offered internet access, but breakfast was just average—think muffins and coffee. I opted to eat out instead. One downside was the lack of a refrigerator or microwave in the rooms (though you can find one in the lobby), and there wasn’t an ice maker either. It seems like the hotel is still in the middle of renovations, which might explain some of the little inconveniences. Despite that, I’d definitely consider coming back.
2.0分
商务出差
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The room doesn’t have a body mirror, the drain is in an awkward place in the shower and you have to push the water out with your foot. The WiFi and service is horrible.
5.0分
家庭亲子
Clean, warm other than the elevator being out no prblems were note. If you are reallt expecting a breakfast however you will be sorely disappointed.
1.0分
其他
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Bad stay
The stay was terrible. The room was dirty the pool was closed and not marked on the website. The breakfast was literally just cereal and a fruit basket. And did not have a refrigerator and microwave available in the rooms.
好的
Good:
• nice, clean rooms
• good area
• good price
Bad:
• elevator doesn't work
• TV in my room didn't work
• "breakfast" is just packaged muffins
What makes this a 5 star review instead of 3 stars is Francine. She was so nice and went out of her way to help us.
Upon check front did not see my reservation that was made in advance and paid for already for 2 rooms! After a long check in was advised elevator not working walked up to third floor and room key didn’t work! Then got and alert from bank that I’ve been charged again for 2 rooms! Will deal with that at checkout! Will not be returning to Microtel!
Awesome
The staff were warm and attentive, the rooms were spotless and smartly designed. made the stay truly special. Great food nearby overall 10/10 experience. Highly recommended!
Hotel double charged me pls be sure to check your bank details when dealing with this chain. Horrible customer service.
All they have to do is update their photos because the property is way better looking in person
Cozy spot to sleep, your making the right choice!
The staff was really friendly and accommodating, which made a great first impression. The hotel is conveniently located near plenty of dining and shopping options, so you won’t go hungry or without bare essentials. The beds were quite comfortable, and they offered internet access, but breakfast was just average—think muffins and coffee. I opted to eat out instead. One downside was the lack of a refrigerator or microwave in the rooms (though you can find one in the lobby), and there wasn’t an ice maker either. It seems like the hotel is still in the middle of renovations, which might explain some of the little inconveniences. Despite that, I’d definitely consider coming back.
The room doesn’t have a body mirror, the drain is in an awkward place in the shower and you have to push the water out with your foot. The WiFi and service is horrible.
Clean, warm other than the elevator being out no prblems were note. If you are reallt expecting a breakfast however you will be sorely disappointed.
Bad stay
The stay was terrible. The room was dirty the pool was closed and not marked on the website. The breakfast was literally just cereal and a fruit basket. And did not have a refrigerator and microwave available in the rooms.