酒店回复: Thank you for sharing your feedback. We’re glad to hear you appreciated the concept and overall feel of our hotel.We sincerely apologize for the discomfort you experienced with the pillows and for the restaurant being closed during your visit. Your comments have been shared with our team to help us improve both comfort and dining options for future guests. We appreciate your insights and hope to have the opportunity to provide a more seamless experience on your next stay.Warm regards,

酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our central, walkable location and found your room clean.We appreciate your comments regarding the thin walls and parking limitations. Your feedback helps us identify areas for improvement so we can continue enhancing the experience for our guests.We hope to welcome you back for another stay in the future!Warm regards,

酒店回复: Thank you so much for your thoughtful review. We’re delighted to hear you enjoyed the unique art throughout the hotel and that our staff made a kind impression during your stay. It’s especially wonderful to know that the young lady who checked you in was helpful throughout your visit we’ll be sure to share your kind words with her.We truly appreciate your honest feedback regarding local recommendations. While we’re glad the team was courteous, we understand how important it is to offer knowledgeable suggestions to enhance your experience. We'll be taking steps to better equip our staff with up-to-date local dining and activity options so that future guests feel more supported.We’re honored to know you'd consider giving 21c another try and would love the opportunity to welcome you back and exceed your expectations.Warm regards,

酒店回复: Thank you for taking the time to share your feedback. We truly value all guest comments, as they help us to continuously improve our services and facilities.We're sorry to hear that your experience did not meet your expectations, particularly regarding the room pricing, lighting controls, and bathroom layout. Your observations about the lighting system and the size of the seating area have been noted, and we will review these aspects with our team to explore possible improvements.We appreciate your perspective as an experienced traveler and hope to have the opportunity to welcome you again in the future, should you choose to give us another chance.Warm regards,

酒店回复: Thank you for sharing your feedback. We’re glad to hear you enjoyed the hotel and its overall atmosphere, as well as our convenient location.We apologize for any confusion regarding the room features. We appreciate your comments and will review our online representations to ensure they more accurately reflect the rooms and amenities. Your feedback helps us improve the experience for all our guests.Warm regards,

酒店回复: Thank you for sharing your feedback! We’re delighted to hear you enjoyed exploring the museum within the hotel and appreciated the complimentary bourbon. It’s also great to know that our valet service made your stay easy and convenient.We look forward to welcoming you back for another enjoyable visit soon!Warm regards,

酒店回复: Thank you for sharing your feedback. We’re glad to hear you enjoyed your comfortable room and the shower.We appreciate your comments regarding the elevator and lighting, and your feedback has been shared with our team to help us improve these aspects for future guests. We hope to welcome you back for an even better stay next time!Warm regards,