酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re very sorry to hear about the inconvenience you experienced upon arrival. We understand how frustrating it must have been not to receive the room you expected, and we sincerely apologize for the misunderstanding regarding our check-in hours.Our intention is always to provide clear information before arrival, and we regret that this was not communicated as effectively as it should have been. We will be reviewing our confirmation messages and listing details to ensure check-in instructions are more visible and transparent for future guests.Please know that we truly value your feedback, as it helps us improve. If you’re open to it, we’d appreciate the opportunity to speak with you directly to see how we can make this right.Kind regards,Rachel VAGMSuburban Studios Alamogordo
酒店回复: Hyun, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.
4.0分
其他
原文
翻译提供方：Google
入住时间令人困惑。
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酒店回复: Nancy, Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
3.0分
商务出差
原文
翻译提供方：Google
两晚
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酒店回复: Thank you for your rating. We’ll use your feedback to continue strengthening our service and ensuring a better experience for future visits.We hope for a second opportunity provide you with a stay that is nothing less than exceptional. Until then, we wish you all the best in your future travels. Stay safe and take care. Kind regards,RachelAGMSuburban Studios Alamogordo
2.0分
其他
原文
翻译提供方：Google
没有什么
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酒店回复: Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
3.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for your feedback. We’re sorry your stay did not fully meet expectations and appreciate your input as we continue working to improve.Best Regards,RachelAGMSuburban Studios Alamogordo
位置和价格都很好。有炉灶这一点很棒，我们带着孩子旅行，可以简单地做点吃的。但我看到一只蟑螂后就吃不下饭了。
绝对是最糟糕的住处！！！没有制冰机。到处都是垃圾。床单很脏。家具上沾满了污渍。真是糟透了。唯一的优点是Trey和DeMarcus非常友好，乐于助人。
我们没能入住；显然我们到达的时间超过了入住时间，但事先没有任何人告知我们有入住时间限制。如果我们事先知道，就不会预订了。
你计划好假期，结果到了酒店才发现，他们竟然不提供泳池服务。真是太糟糕了。虽然酒店员工服务很好，但他们不让我用泳池，毁了我的旅行。真是个**，竟然允许这种事发生。
逃跑！
就像阿拉莫戈多的大多数汽车旅馆一样：将被拆除！
我们甚至怀疑床单是否在我们到达之前更换过......我真的很怀疑。
即使价格低廉，也不能证明这种伎俩是合理的！
我无法入住，因为没有空房，尽管我已预订了两间房间。更糟糕的是，他们虽然承认了自己的错误，但只取消并退还了一间房间。他们没有回复有关此问题的任何进一步消息。非常失望。
入住时间令人困惑。
两晚
没有什么
好的