酒店回复: Dear Valued Guest, Thank you for your feedback. We're truly sorry to hear that your experience did not meet expectations. Your satisfaction is very important to us, and we would appreciate the opportunity to learn more about what went wrong during your stay.
5.0分
其他
原文
翻译提供方：Google
好的
展开
酒店回复: Dear Valued Guest, Thank you for your kind feedback! We're so glad to hear you had a great stay with us. We look forward to welcoming you back again soon!
4.0分
其他
原文
翻译提供方：Google
非
展开
酒店回复: Dear Valued Guest, We’re so happy to hear that you were very satisfied with your stay. It was a pleasure having you with us, and we look forward to welcoming you back again soon!
1.0分
商务出差
展开
This hotel is in a horrible neighborhood and all sorts of nasty people hanging out in the parkinglot and lobby. Wallpaper falling off walls, place is not safe. I was traveling alone with my two daughters and did not feel safe at all and left the property and was told that I would not get a refund from the hotel or *******. DO NOT STAY HERE!!!! it is not safe and I will be closing my ******* account.... DO NOT USE ******* they do not care about your safety!!!!
展开
酒店回复: Dear Valued Guest, we’re very sorry to hear about your experience and understand your concern. The safety and comfort of our guests are always our top priorities. our property is monitored 24/7, and we work closely with local authorities and our staff to maintain a secure environment for everyone. We will review your comments with our team to ensure that all areas of concern are addressed promptly. We truly apologize for any discomfort you experienced and appreciate your feedback as it helps us improve.
5.0分
商务出差
展开
Outstanding hotel with exceptional service
The staff were warm and attentive, the rooms were spotless and smartly designed, and the views were stunning. Thoughtful touches, like a surprise anniversary cake, made the stay truly special. Great food, a rooftop bar, and overall 10/10 experience. Highly recommended!
展开
酒店回复: Dear Valued Guest, Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed our attentive staff, clean and well-designed rooms, and the beautiful views. It’s our goal to create a welcoming and comfortable experience for every guest, and we’re delighted that we could provide that for you. We look forward to your next stay with us!
4.0分
商务出差
First time staying at Comfort Inn, the room was nice and clean. Breakfast was nice if you get there early! I would definitely stay there again.
展开
酒店回复: Dear Valued Guest, thank you for choosing Comfort Inn for your first stay with us! We’re delighted to hear that you enjoyed your clean room and our breakfast offerings. We appreciate your kind words and are glad to know you would stay with us again. We look forward to welcoming you back soon!
4.0分
商务出差
Good breakfast. Very honest staff. I left my wallet in the room and the housekeepers turned it into front desk
展开
酒店回复: Dear Valued Guest, Thank you so much for sharing your experience! We’re delighted to hear you enjoyed our breakfast and that our staff’s honesty made such a positive impression. Our team takes great pride in providing not only a clean and comfortable stay but also trustworthy service. We’re glad your wallet was returned safely, and we look forward to welcoming you back again soon!
1.0分
其他
The room climate was ok. I did not visit the pool. We left when we saw unsafe conditions.
展开
酒店回复: Dear Valued Guest, we’re sorry to hear that you felt uncomfortable during your stay. The safety and well-being of our guests are our top priorities, and we take such concerns very seriously. We regularly monitor our property to ensure a secure and pleasant environment for everyone. We appreciate you bringing this to our attention and will review your comments with our team to make any necessary improvements.
1.0分
其他
The guy with the braids in the front Dess was trying to come on to me him and he’s transgender friends to be in the front in the smoking area
展开
酒店回复: Thank you for bringing this to our attention. We take all guest concerns seriously and are committed to providing a safe, respectful, and inclusive environment for everyone. We will look into this matter thoroughly to ensure all staff and guest interactions meet our standards of professionalism.
4.0分
情侣出游
展开
The staff was friendly. My room as well as the hotel was clean. The morning breakfast was served to early and over at 9am. 10am would be better but that’s my personal thing the pool was not so bad. . It’s an out door pool so thing in the bottom of the water is sometimes to be expected. But these items was in the pool for two day. ( like tree branches some rocks)overall my stay was nice
展开
酒店回复: Dear Valued Guest, Thank you for your thoughtful review! We're happy to hear you found the staff friendly and the hotel clean — that means a lot to us. We appreciate your feedback about breakfast hours and the outdoor pool. While we do our best to keep the pool clean, we understand how lingering debris can affect your experience and will follow up with our maintenance team to ensure it's checked more frequently.
坏的
好的
非
This hotel is in a horrible neighborhood and all sorts of nasty people hanging out in the parkinglot and lobby. Wallpaper falling off walls, place is not safe. I was traveling alone with my two daughters and did not feel safe at all and left the property and was told that I would not get a refund from the hotel or *******. DO NOT STAY HERE!!!! it is not safe and I will be closing my ******* account.... DO NOT USE ******* they do not care about your safety!!!!
Outstanding hotel with exceptional service
The staff were warm and attentive, the rooms were spotless and smartly designed, and the views were stunning. Thoughtful touches, like a surprise anniversary cake, made the stay truly special. Great food, a rooftop bar, and overall 10/10 experience. Highly recommended!
First time staying at Comfort Inn, the room was nice and clean. Breakfast was nice if you get there early! I would definitely stay there again.
Good breakfast. Very honest staff. I left my wallet in the room and the housekeepers turned it into front desk
The room climate was ok. I did not visit the pool. We left when we saw unsafe conditions.
The guy with the braids in the front Dess was trying to come on to me him and he’s transgender friends to be in the front in the smoking area
The staff was friendly. My room as well as the hotel was clean. The morning breakfast was served to early and over at 9am. 10am would be better but that’s my personal thing the pool was not so bad. . It’s an out door pool so thing in the bottom of the water is sometimes to be expected. But these items was in the pool for two day. ( like tree branches some rocks)overall my stay was nice