Disappointed that our accessible room had a step over tub. No way my wife could access it without assistance. Property is ok, showing it’s age. Convenient to the area that we were in.
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酒店回复: Dear Guest, Thank you for taking the time to share your feedback on ******* regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Prerna Desai
酒店位置不错,下高速既是,距离杜克大学非常近,开车2英里左右即到,酒店周边餐饮方便,加油站就在酒店对面,加油方便
旅行路过,就是那种普通的连锁酒店
前台工作人员给我的第一印象非常糟糕,问候很差,既没有“你好”,也没有“你好吗”,表情也很冷淡。一进走廊就闻到一股难闻的气味,进房间后气味更重。大约过了30分钟,我发现一只蟑螂从浴室爬了出来。我们立即收拾行李,并通知了前台。上车前,我们把所有东西都抖了一遍。目前我还在等待退款。
如果可以,我真想给负五千颗星。停车场简直一团糟。夜班前台的那位女士根本不在乎,连入住都没办。不过,我的不可退款房费倒是很顺利地退了款,*******的服务真是太棒了。当地警察局也一样!
预订这家酒店时,我看了评论和有限的几张照片。然而,我被骗了。酒店维护得很差,走廊和房间的地毯上都有污渍。房间和地毯散发着霉味和潮湿的气味,空调也一直开着。房间里的家具破旧不堪,有的地方甚至缺了一块。由于已经预付了房费,我只能束手无策。
入住办理极其缓慢。早上5点半,一个超过15人的施工队就聚集在大厅里,完全不顾及其他客人,噪音很大。早餐很差,咖啡很淡,食物品质也低于标准,非常不满意。
还会再次入住
酒店干净舒适。地理位置优越。开车一整天后,我可以步行去吃饭,这感觉很棒。我推荐这家酒店。
那地方味道怪怪的。还有个**在那儿。地段很差。WiFi信号烂透了。
它不值得八颗星,我只能给六颗半。
Disappointed that our accessible room had a step over tub. No way my wife could access it without assistance. Property is ok, showing it’s age. Convenient to the area that we were in.