酒店回复: We are sorry to hear your stay at Days Inn was not as satisfactory as it could have been. We appreciate your feedback, and I have passed your review on to our team. We hope to have you again, as we are constantly making changes to improve the guest experience. Thank you for your business.
1.0分
家庭亲子
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I thought Windom was a great company with better hotels, but I was wrong. This Best Western was very tired and run down. Our smoke free room stunk of smoke and had burn marks here and there. It was filthy, my wife scrubbed the floors and furniture. Then in the evening a mouse came visiting. Upon checking out I told the manager that the room was filthy, he just gave a thumbs up and smiled. Maybe no English??
酒店回复: Thank You
1.0分
其他
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Shower curtain dirty…stained bed comforter…crickets…rusted paper holder…missing floor molding
A/C not working properly…not enough space for hanging clothes…not enough towels and wash cloths… beds were not comfortable
Breakfast was almost non existent…low on coffee…no regular crème…only offered frozen muffins
Sunday morning laundry room with ice machine locked… front desk not attended all the time and no bell 🛎️ available
Danny the desk attendant did help me with obtaining a downstairs room…this was the only plus for this hotel!
I have never stayed in a hotel room this deplorable!!!
酒店回复: Thank You
1.0分
家庭亲子
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This is the worse place I’ve EVER stayed. I was double charged, gut at front desk was rude and mean. I paid TWICE for a room I booked weeks ago, I booked king size bed they gave it away. The bathroom was filthy, the door was hanging on by a screw
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酒店回复: We sincerely apologize for your inconvince you've experienced during your stay. We are in a transition with a new management company also we have newly renovated all of our rooms. We always strive to ensure a comfortable and secure stay. We have taken note of your feedback regarding the bathroom.Front Desk ManagerAndy
1.0分
其他
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Nasty run!!!!
So gross. Tv wouldn’t work the whole four days used our pad. The breakfast was muffins that expired 6 months ago. The juice machine had crap hanging out it, coffee was cold no breakfast at all, no juice and no coffee. Coffee pots were taken out of all rooms in a closet that is always open. The whole family lives there. They take up at least 10 rooms. Very rude. The man acted like everyone was stupid when anyone complained. This place needs to be condemned. I am from natchitoches and i am going to make a few calls.
酒店回复: Thank You
2.0分
其他
Would not recommend.
Dead bugs in bathroom; moldy, mildewy shower curtain. The balcony felt unsafe as it was leaning toward the ground.
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酒店回复: We appreciate you sharing your feedback with us. Your comments have been noted and we apologize for the inconvenience you had at the hotel. Our guests comfort is our top priority. Should you have any concern please feel free to reach out to our management. Thank you! Front Desk ManagerAndy
2.0分
其他
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Days Inn Natchitoches Addio
(+) A/C, TV, refrig and microwave all worked; the bed was clean and comfortable
(-) At checkin (#1) the desk did not accept my statement that my reservation was prepaid; (#2) I produced a payment receipt and the desk ignored and wanted payment; (#3) I detailed the reservation number, my credit card payment statement and the amount paid. Finally the desk was able to input my data correctly and the payment registered.
Their room was dilapidated – entrance door broken; shower hand support broken; toilet seat broken. Old dirt was evident in every corner of the room and table tops.
So, if you want an overpricd, 2* (max) motel this is the place.
酒店回复: Thank You
1.0分
其他
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Came home for a funeral.
There were stains in the sheets. The toilet was nasty on the outside and inside roaches crawling in the bathtub TV not working remote not working nobody at the front desk. Tonight day I need a refund it’s not worth it. Go anywhere but they’re closed that hotel down please. Thank you.
酒店回复: Thank You
4.0分
商务出差
The people running the place are nice. They need an exterminator lots of bugs and cockroaches.
酒店回复: Thank You
1.0分
其他
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This is the worst room I have ever stayed! I had my wife and daughter with me and I was embarrased! The room smelled horrible; the bed wasnt totally clean and neither was the shower. I will NEVER stay at this place again!
没有意见
I thought Windom was a great company with better hotels, but I was wrong. This Best Western was very tired and run down. Our smoke free room stunk of smoke and had burn marks here and there. It was filthy, my wife scrubbed the floors and furniture. Then in the evening a mouse came visiting. Upon checking out I told the manager that the room was filthy, he just gave a thumbs up and smiled. Maybe no English??
Shower curtain dirty…stained bed comforter…crickets…rusted paper holder…missing floor molding
A/C not working properly…not enough space for hanging clothes…not enough towels and wash cloths… beds were not comfortable
Breakfast was almost non existent…low on coffee…no regular crème…only offered frozen muffins
Sunday morning laundry room with ice machine locked… front desk not attended all the time and no bell 🛎️ available
Danny the desk attendant did help me with obtaining a downstairs room…this was the only plus for this hotel!
I have never stayed in a hotel room this deplorable!!!
This is the worse place I’ve EVER stayed. I was double charged, gut at front desk was rude and mean. I paid TWICE for a room I booked weeks ago, I booked king size bed they gave it away. The bathroom was filthy, the door was hanging on by a screw
Nasty run!!!!
So gross. Tv wouldn’t work the whole four days used our pad. The breakfast was muffins that expired 6 months ago. The juice machine had crap hanging out it, coffee was cold no breakfast at all, no juice and no coffee. Coffee pots were taken out of all rooms in a closet that is always open. The whole family lives there. They take up at least 10 rooms. Very rude. The man acted like everyone was stupid when anyone complained. This place needs to be condemned. I am from natchitoches and i am going to make a few calls.
Would not recommend.
Dead bugs in bathroom; moldy, mildewy shower curtain. The balcony felt unsafe as it was leaning toward the ground.
Days Inn Natchitoches Addio
(+) A/C, TV, refrig and microwave all worked; the bed was clean and comfortable
(-) At checkin (#1) the desk did not accept my statement that my reservation was prepaid; (#2) I produced a payment receipt and the desk ignored and wanted payment; (#3) I detailed the reservation number, my credit card payment statement and the amount paid. Finally the desk was able to input my data correctly and the payment registered.
Their room was dilapidated – entrance door broken; shower hand support broken; toilet seat broken. Old dirt was evident in every corner of the room and table tops.
So, if you want an overpricd, 2* (max) motel this is the place.
Came home for a funeral.
There were stains in the sheets. The toilet was nasty on the outside and inside roaches crawling in the bathtub TV not working remote not working nobody at the front desk. Tonight day I need a refund it’s not worth it. Go anywhere but they’re closed that hotel down please. Thank you.
The people running the place are nice. They need an exterminator lots of bugs and cockroaches.
This is the worst room I have ever stayed! I had my wife and daughter with me and I was embarrased! The room smelled horrible; the bed wasnt totally clean and neither was the shower. I will NEVER stay at this place again!