酒店回复: Thank you for taking the time to share your feedback. I’m glad to hear our staff made a positive impression, but I’m very sorry for the issues you experienced during your stay.Our elevator is currently out of service due to a lightning strike and is in the process of being fully rebuilt. I understand how frustrating that can be. As for the expired milk, that should not have happened, and I apologize — we’ve addressed it with our team to ensure it’s prevented moving forward.Thank you again for your comments, and I’m sorry for the inconvenience caused.
3.0分
其他
原文
翻译提供方:Google
还行,但可以更干净些。
卫生间马桶旁的地板上有尿渍,有点恶心。房间还行,可以睡一晚。
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酒店回复: Thank you for your feedback. I’m glad the room provided a place to rest, but I’m truly sorry for the cleanliness issue you encountered in the bathroom, that’s not acceptable, and I’ll be addressing it with our housekeeping team right away. We appreciate you bringing it to our attention and hope we can provide a noticeably better experience on a future stay.
5.0分
其他
原文
翻译提供方:Google
虽然该地区没有人行道,但从酒店步行即可到达几家餐馆、电动汽车充电桩和加油站。
4.0分
家庭亲子
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It was a good one night stay. The manager on duty was kind enough to let us stay an hour over checkout since we didn't have to be at the Concord soccer game until 1pm. We didn't use the pool, but it looked clean.
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酒店回复: Thank you for the 8/10 rating! I’m glad you had a good one-night stay and that we were able to give you a little extra time before checkout. It’s great to hear the pool area looked clean as well. We appreciate you choosing us and hope to see you again when you’re back in the area.
3.0分
其他
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Beds were comfortable. Toilet was really low to the ground so hard to get off.
Also the elevator was out of service and there was no other elevator to use so had to carry all bags up the stairs.
3.0分
其他
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Everything was just as we needed for our stop. The carpets could use a good cleaning and the shower needed some updating. Overall the stay was good for the price! Would stay again.
5.0分
其他
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We came for a wedding from Alabama. Reasonably prices. Not too shabby. We travel a few times a year and they by far the best beds. Super comfy and the sheets were so soft. Highly recommend.
5.0分
情侣出游
The staff were very helpful and polite. The facility was very clean. There was a nice assortment of foods.
2.0分
其他
Room smelled musty, saw a roach, refrigerator made loud noise all night (not the usual compressor noise but a loud cyclic ca-chunk
房间急需翻新,床垫上有血迹或其他污渍,被子上也有污渍,浴室门上的油漆都脱落了。另外,侧门本应由房卡打开,但门闩上却被拧了一颗螺丝,导致门锁不上。知道门锁不上,让人感觉很不安全。任何人都可以随时进出酒店。
员工非常友善,但是酒店电梯坏了,饮料机也坏了,制冰机也坏了。早餐很糟糕,牛奶都过期了。
还行,但可以更干净些。
卫生间马桶旁的地板上有尿渍,有点恶心。房间还行,可以睡一晚。
虽然该地区没有人行道,但从酒店步行即可到达几家餐馆、电动汽车充电桩和加油站。
It was a good one night stay. The manager on duty was kind enough to let us stay an hour over checkout since we didn't have to be at the Concord soccer game until 1pm. We didn't use the pool, but it looked clean.
Beds were comfortable. Toilet was really low to the ground so hard to get off.
Also the elevator was out of service and there was no other elevator to use so had to carry all bags up the stairs.
Everything was just as we needed for our stop. The carpets could use a good cleaning and the shower needed some updating. Overall the stay was good for the price! Would stay again.
We came for a wedding from Alabama. Reasonably prices. Not too shabby. We travel a few times a year and they by far the best beds. Super comfy and the sheets were so soft. Highly recommend.
The staff were very helpful and polite. The facility was very clean. There was a nice assortment of foods.
Room smelled musty, saw a roach, refrigerator made loud noise all night (not the usual compressor noise but a loud cyclic ca-chunk