Lexi, front desk attendant, was amazing! I had all my belongings stolen from my car while at a conference. She fixed me up with hygiene essentials and was extremely thoughtful and kind. Service was exceptional! Thank you, Lexi!
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酒店回复: Thank you so much for your kind words and for taking the time to share your experience. We're truly sorry to hear about the unfortunate situation you faced, but we're so glad Lexi was there to support you during such a stressful time. She exemplifies the compassionate service we strive to provide, and we'll be sure to pass along your appreciation. We hope the rest of your stay was more peaceful, and we'd be honored to welcome you back under better circumstances. Take care!
5.0分
其他
Comfort Inn & Suites is my base camp whenever I travel to Spokane. Clean room, friendly staff and hot food are guarantees and this trip was no exception.
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酒店回复: Thank you for making Comfort Inn & Suites your home base when visiting Spokane! We're thrilled to know that our clean rooms, friendly staff, and hot breakfast consistently meet your expectations. It means a lot to have your continued trust, and we look forward to welcoming you back on your next trip. Safe travels until then!
5.0分
家庭亲子
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We had a great stay! This will be our new frequented location when we come to see family. All the front desk staff were friendly and the hotel is clean and comfortable. We had an initial concern with our first room; it was quickly and seamlessly resolved by the very kind front desk receptionist. The breakfast was hot, and plentiful, and I appreciated that extra seating was provided as we had two sports teams staying at the same time and it was popular! Thank you!
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酒店回复: Thank you so much for the thoughtful and detailed review! We're thrilled to hear that your stay was a great one and that we’ll be your go-to spot when visiting family — that truly means a lot to us.It's wonderful to know that our front desk team made a positive impression and quickly resolved your room concern. We’re also glad the breakfast hit the spot and that the extra seating helped accommodate everyone comfortably — especially with the added energy of two sports teams in the mix!We look forward to welcoming you back on your next visit. Thanks again for staying with us!
5.0分
其他
24 hour pool!!! Why aren’t all hotels like this?!
Great place to unwind on a long road trip.
Breakfast was incredible, rooms were big, comfortable and clean
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酒店回复: Thank you for the awesome review! We’re so glad you enjoyed the 24-hour pool — it's one of our favorite features too! It’s great to hear that our hotel was a comfortable and relaxing stop on your road trip, and that you loved the breakfast and spacious, clean rooms.We truly appreciate your kind words and hope to welcome you back again soon!
5.0分
商务出差
The room 119 did not smell fresh
The Ac was placed next to the bed
Other than that the staffs and the place looks nice
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酒店回复: Thank you for your feedback. We're glad to hear you found the staff friendly and the property looking nice. We’re sorry to hear about the issue with the room's freshness and the AC placement. Your comments are helpful, and we’ll make sure to address them with our team to improve future stays. We appreciate you staying with us and hope to welcome you back for a more comfortable experience.
5.0分
情侣出游
Very clean, quiet and comfortable. Spacious room. A lot of breakfast options. Close to I-90, but couldn’t hear freeway from our room.
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酒店回复: Thank you so much for your kind review! We're thrilled to hear you enjoyed the clean, quiet, and comfortable atmosphere, as well as the spacious room and breakfast variety. It's great to know our convenient location near I-90 didn’t compromise your peace and quiet. We hope to welcome you back again soon!
5.0分
家庭亲子
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It was very clean. Things were in working order. Breakfast buffet was excellent. Staff was excellent. Beds extremely comfortable. I will def. be syaing at this hotel again.
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酒店回复: Thank you so much for the wonderful feedback! We're thrilled to hear that you enjoyed your stay — from the cleanliness and working amenities to the breakfast buffet and our excellent staff. We're especially glad you found the beds so comfortable!It means a lot to know you'll be staying with us again. We can’t wait to welcome you back!
很棒的地方。干净、友好，而且交通便利。
我的房间里有臭虫，如果可以的话，我会给清洁度打零分。我刚把患有老年**症的母亲从美国东海岸搬到西海岸来照顾她，现在却可能因为住在这里而面临臭虫问题，真是太糟糕了。
工作人员很友好，但除了退款之外也帮不上什么忙。退款固然很好，但这并不能弥补这件事将在未来一段时间内对我的生活造成严重影响的事实。
轻松检查我
Lexi, front desk attendant, was amazing! I had all my belongings stolen from my car while at a conference. She fixed me up with hygiene essentials and was extremely thoughtful and kind. Service was exceptional! Thank you, Lexi!
Comfort Inn & Suites is my base camp whenever I travel to Spokane. Clean room, friendly staff and hot food are guarantees and this trip was no exception.
We had a great stay! This will be our new frequented location when we come to see family. All the front desk staff were friendly and the hotel is clean and comfortable. We had an initial concern with our first room; it was quickly and seamlessly resolved by the very kind front desk receptionist. The breakfast was hot, and plentiful, and I appreciated that extra seating was provided as we had two sports teams staying at the same time and it was popular! Thank you!
24 hour pool!!! Why aren’t all hotels like this?!
Great place to unwind on a long road trip.
Breakfast was incredible, rooms were big, comfortable and clean
The room 119 did not smell fresh
The Ac was placed next to the bed
Other than that the staffs and the place looks nice
Very clean, quiet and comfortable. Spacious room. A lot of breakfast options. Close to I-90, but couldn’t hear freeway from our room.
It was very clean. Things were in working order. Breakfast buffet was excellent. Staff was excellent. Beds extremely comfortable. I will def. be syaing at this hotel again.