The check in was great. The room was ok. We smelled mildew though. Im sure it was due to people using the pool and hot tub, then coming into the rooms wet. The room was also very muggy. We had to open the window in the cold just to breath. We never saw housekeeping until we were checking out, so I'm assuming you have to request anything needed there. We were fine though. It was pretty quiet and the area felt safe.It was definitely worth the price and I went in knowing it was a two star hotel.
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酒店回复: Thank you for your feedback. We’re glad check-in was smooth, the area felt safe, and you found the hotel quiet and reasonably priced. We appreciate your comments about the room conditions and housekeeping, which will help us improve for future guests.
3.0分
家庭亲子
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Room was comfortable and clean. The smoke alarm wouldn’t stop going off even with a new battery and the TV wouldn’t work. The breakfast was really not good. Free I guess. Pool was clean.
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酒店回复: Thank you for your feedback. We’re glad you found the room comfortable and the pool clean. We apologize for the issues with the smoke alarm, TV, and breakfast, and we appreciate you bringing these to our attention so we can address them.
1.0分
其他
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I booked this hotel a little over a week ago, and it was one of the worst experiences I’ve ever had. After being in our room for about an hour, the smell of mold became completely unbearable. My son has severe asthma, and he immediately started having breathing issues because of it. I went to the front desk for help, and we ended up checking eight different rooms. Every single one of them had visible mold and the same strong mold smell. Since we needed a family suite with three beds, that was our only option unless management offered two separate rooms, but they refused to do that. I was told at the time that I would be getting a refund, but it has now been over a week and I still haven’t heard from them or received any credit.I had to pack up my kids and find another hotel in the middle of the night because the staff wouldn’t work with us or provide any real solution. Save your money.
2.0分
家庭亲子
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Dirty tub, tub and sink wouldn't drain, couldn't close the drapes, the bunk bed was extra creaky which kept my son awake, could hear every noise outside and inside the hotel, thin walls. Not happy to find out the pool is next door in another hotel and you have to ask each time from the hotel staff to let you into the pool. Checked out a day early because it was so awful and no one even offered to refund me my second night.
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酒店回复: We sincerely apologize for the issues you experienced during your stay. This is not the level of service or comfort we aim to provide. Your feedback regarding the room, noise, and pool access has been shared with our management team so we can address these concerns. We regret that your experience was disappointing and appreciate you bringing these matters to our attention.
1.0分
其他
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About the worst night I've ever stayed in a hotel. It just didn't feel clean and I didn't want to touch anything. The room next to us had people and dogs running around and slamming doors until 2 am. The coffee maker didn't work. It was just horrible. I got up at 4 am and got out of there!
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酒店回复: We are very sorry to hear about your experience. This is far below the standard we aim to provide, and we apologize for the noise and cleanliness issues you encountered. Your feedback has been shared with our team to ensure improvements are made.
感觉他们这个酒店还是不错的
酒店就在州际公路（I-90）旁边，出行去其他地方很方便。附近有温蒂汉堡和丹尼餐厅，不想开车的话，可以很方便地解决用餐。床单干净整洁。虽然酒店看起来有点旧了，但对于二星级酒店来说，也算是意料之中。
免费早餐一般般。可惜没有煎饼机或华夫饼机，只有预包装的松饼、谷物棒（大概是吧？）、燕麦片和某种草莓面包。不过果汁和咖啡种类很多，这一点很棒。
如果下次我需要在附近找个地方短暂停留休息，我还会再来的。
这次旅行我很满意。房间很棒，员工也很友好。有停车场，但是晚上会停满。附近有很多餐馆。泳池在隔壁酒店。早餐很普通，不过停车场里有家丹尼斯餐厅。我们太喜欢这里了，所以决定多住一晚！
他们给我的房间只有一张床，而我们有两张床，所以我们一共有 5 个人。
好的！
The check in was great. The room was ok. We smelled mildew though. Im sure it was due to people using the pool and hot tub, then coming into the rooms wet. The room was also very muggy. We had to open the window in the cold just to breath. We never saw housekeeping until we were checking out, so I'm assuming you have to request anything needed there. We were fine though. It was pretty quiet and the area felt safe.It was definitely worth the price and I went in knowing it was a two star hotel.
Room was comfortable and clean. The smoke alarm wouldn’t stop going off even with a new battery and the TV wouldn’t work. The breakfast was really not good. Free I guess. Pool was clean.
I booked this hotel a little over a week ago, and it was one of the worst experiences I’ve ever had. After being in our room for about an hour, the smell of mold became completely unbearable. My son has severe asthma, and he immediately started having breathing issues because of it. I went to the front desk for help, and we ended up checking eight different rooms. Every single one of them had visible mold and the same strong mold smell. Since we needed a family suite with three beds, that was our only option unless management offered two separate rooms, but they refused to do that. I was told at the time that I would be getting a refund, but it has now been over a week and I still haven’t heard from them or received any credit.I had to pack up my kids and find another hotel in the middle of the night because the staff wouldn’t work with us or provide any real solution. Save your money.
Dirty tub, tub and sink wouldn't drain, couldn't close the drapes, the bunk bed was extra creaky which kept my son awake, could hear every noise outside and inside the hotel, thin walls. Not happy to find out the pool is next door in another hotel and you have to ask each time from the hotel staff to let you into the pool. Checked out a day early because it was so awful and no one even offered to refund me my second night.
About the worst night I've ever stayed in a hotel. It just didn't feel clean and I didn't want to touch anything. The room next to us had people and dogs running around and slamming doors until 2 am. The coffee maker didn't work. It was just horrible. I got up at 4 am and got out of there!