酒店回复: Hi Guillermo,Thank you for your feedback. We’re glad to hear that overall you found your stay good. We have noted your observation regarding staffing and the receptionist handling multiple roles, and we will review ways to ensure smoother service and better support for our guests. Your comments help us identify areas for improvement, and we look forward to welcoming you back for an even more seamless and enjoyable experience.
2.0分
其他
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We found our room dusty, stained comforter, hair in the shower. Spots on the towels fridge has mold in it and stunk. Shower was dingy. Breakfast was cold cobwebs on the stairs on the plus is the coffee was good and the bed was very comfortable a rating I’d give you a two..
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酒店回复: Thank you for taking the time to share your feedback. We appreciate you highlighting both the positive and concerning aspects of your stay. It’s good to know that you enjoyed the coffee and found the bed very comfortable. Your detailed comments regarding room cleanliness, linens, and the condition of amenities such as the fridge and shower have been shared with our housekeeping and maintenance teams for immediate review and correction. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
1.0分
其他
There were stains on the wall that didn’t get cleaned and there was blood stains and dirt stains on all the billows and bedding
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酒店回复: Thank you for sharing your feedback. We take your observations very seriously, as they highlight critical areas for improvement. Your comments regarding stains on the walls and bedding have been shared with our housekeeping and maintenance teams to address immediately. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
1.0分
其他
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Ii check in and it didn’t look like a picture it smell really bad and it had hair in the shower amd I check out the same day and ask for a refund and I got a different hotel
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酒店回复: Thank you for sharing your feedback. Your comments about cleanliness, odor, and the condition of the room have been shared with our housekeeping and management teams to ensure improvements are made for future guests. We truly appreciate you bringing these matters to our attention and hope to have the opportunity to provide you with a much-improved experience in the future.
4.0分
其他
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The stay was average it was not bad. There was a few spots in the room that were damaged before we stayed but otherwise it was a pretty normal hotel stay. I would have loved some more noncarb breakfast choices.
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酒店回复: Hello Ashton,Thank you for your feedback. We appreciate your insights regarding the condition of the room and breakfast options. Our team continually evaluates guest preferences, and your comments will help us enhance future offerings. We hope your next stay will exceed your expectations and provide a more enjoyable experience overall.
1.0分
其他
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Do not stay here. This is the dirtiest place we’ve ever been to. Stains all over walls. Stained sheets. Grayed and dirty white towels. The shower curtain was stained with a brown substance resembling feces. Floors haven’t been swept or mopped in ages with many areas of dried dirt. Toilet had dried pee that hadn’t been cleaned up. No battery in the smoke detector. Dried snot and blood on the walls. Broken chairs. Not one surface had been wiped clean in ages.
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酒店回复: Hi Tom,Thank you for sharing your detailed feedback. We appreciate you taking the time to provide such specific observations, as they help us focus on areas that require immediate attention. Your comments regarding cleanliness and maintenance have been shared with our housekeeping and maintenance teams to address these issues promptly and ensure all rooms meet our high standards. We truly appreciate you bringing these matters to our attention and hope to have the opportunity to provide you with a much-improved experience in the future.
1.0分
商务出差
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This hotel room had what looked to be feces, boogers and who knows what I’m various areas in the room the sheets had crumbs and hair in them when we arrived the floor was not vacuumed I found garbage under the sink and chair the ice machine had some sort of slug growing on it.. this hotel is so gross I had to find another hotel and ask for a refund as I had booked it for a week
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酒店回复: Hi Erica,Thank you for your detailed feedback. Cleanliness is a priority for us and we take all guest observations seriously. We will be reviewing the housekeeping process with our team to ensure every room is thoroughly inspected and meets the standards expected. Your note about the ice machine will also be addressed with immediate maintenance checks. We truly appreciate you bringing these matters to our attention and hope to have the opportunity to provide you with a much-improved experience in the future.
非常便宜的住宿
作为临时落脚点来说还不错，而且步行范围内有很多好吃的。
房间没打扫干净
冰箱脏
微波炉脏
灯开关脏
而且由于二楼水管漏水，房间还被淹了
至少他们给我们换了个房间。
好吧，他们只是人手不足；接待员是个多面手。
不好。
We found our room dusty, stained comforter, hair in the shower. Spots on the towels fridge has mold in it and stunk. Shower was dingy. Breakfast was cold cobwebs on the stairs on the plus is the coffee was good and the bed was very comfortable a rating I’d give you a two..
There were stains on the wall that didn’t get cleaned and there was blood stains and dirt stains on all the billows and bedding
Ii check in and it didn’t look like a picture it smell really bad and it had hair in the shower amd I check out the same day and ask for a refund and I got a different hotel
The stay was average it was not bad. There was a few spots in the room that were damaged before we stayed but otherwise it was a pretty normal hotel stay. I would have loved some more noncarb breakfast choices.
Do not stay here. This is the dirtiest place we’ve ever been to. Stains all over walls. Stained sheets. Grayed and dirty white towels. The shower curtain was stained with a brown substance resembling feces. Floors haven’t been swept or mopped in ages with many areas of dried dirt. Toilet had dried pee that hadn’t been cleaned up. No battery in the smoke detector. Dried snot and blood on the walls. Broken chairs. Not one surface had been wiped clean in ages.
This hotel room had what looked to be feces, boogers and who knows what I’m various areas in the room the sheets had crumbs and hair in them when we arrived the floor was not vacuumed I found garbage under the sink and chair the ice machine had some sort of slug growing on it.. this hotel is so gross I had to find another hotel and ask for a refund as I had booked it for a week