酒店回复: Hi Guillermo,Thank you for your feedback. We’re glad to hear that overall you found your stay good. We have noted your observation regarding staffing and the receptionist handling multiple roles, and we will review ways to ensure smoother service and better support for our guests. Your comments help us identify areas for improvement, and we look forward to welcoming you back for an even more seamless and enjoyable experience.
5.0分
其他
Rooms are clean and neat. Fair sized and cozy. I love their breakfast and the large variety of choices. Im particularly fond of the muffins they have
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酒店回复: Thank you for sharing your wonderful feedback. We’re delighted to hear that you found your room clean, neat, and cozy, and that the size met your needs comfortably. It’s also great to know that you enjoyed our breakfast and the variety of choices, especially the muffins! We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay where you can continue to enjoy our comfortable rooms and breakfast offerings.
5.0分
其他
The staff is wonerful and always helpful. Breakfadt is great with mutiple choices. It is one of my favorite places to stay.
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酒店回复: Thank you for sharing your feedback. We’re delighted to hear that our staff made your stay enjoyable and that you appreciated the variety of choices at breakfast. It means a lot to know that we are one of your favorite places to stay. We will continue to enhance our services and amenities to make each visit even better. We appreciate you choosing to stay with us and hope to welcome you back in the future for another great experience!
2.0分
其他
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The room was really smelly. Like Ionized air but the smell stuck to everything! I had to clean the sink counter top before I used it. I had to clean the coffee maker before I used it.
I cleaned the OUTSIDE of the bath tub before I took a shower and left the black rag on the bathroom floor when I left. The walls in the room were gross. There was grass and other dirt stuck to the walls in the entrance. I wiped down the walls around the door and in the bathroom area. I used 2 bath towels. They were filthy.
The floor in the room itself was filthy. I wore socks the whole time I was there and the bottoms are black.
I don't care that this is the cheapest hotel in town. It is not fit to stay in. I don't think that they ever really clean these rooms. YUCK!
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酒店回复: Thank you for taking the time to share such detailed feedback. We take your comments very seriously, especially regarding the condition of the room, cleanliness, and overall upkeep. This is not the experience we want for our guests, and your observations are important for us to address immediately. We are reviewing our housekeeping procedures to ensure rooms are cleaned thoroughly and consistently, including surfaces, floors, appliances, and high-touch areas. Your notes about the odor, walls, and overall room condition are being shared with our maintenance and cleaning teams so improvements can be made without delay. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
3.0分
家庭亲子
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Room was clean but mediocre. The TV wasn't working and i was unable to call the front desk because tjete were no cables on the phone.
After awhile the guy was able to get ouy TV working but he had a few other things to take care of first.
I have not received the $50 credit for the charge that was made immediately upon my checking in. If it charges that quickly it should credit that quickly also.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that your room was clean, and we appreciate you taking the time to let us know about the areas that needed attention. We take note of the issues you experienced with the TV and the room phone. We’re reviewing our room checks to ensure all amenities are fully functional before guests arrive, so situations like this are avoided. Your comment about the deposit refund is also important, and we are verifying our processing timelines to ensure credits are returned as quickly as possible. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
2.0分
其他
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We found our room dusty, stained comforter, hair in the shower. Spots on the towels fridge has mold in it and stunk. Shower was dingy. Breakfast was cold cobwebs on the stairs on the plus is the coffee was good and the bed was very comfortable a rating I’d give you a two..
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酒店回复: Thank you for taking the time to share your feedback. We appreciate you highlighting both the positive and concerning aspects of your stay. It’s good to know that you enjoyed the coffee and found the bed very comfortable. Your detailed comments regarding room cleanliness, linens, and the condition of amenities such as the fridge and shower have been shared with our housekeeping and maintenance teams for immediate review and correction. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
1.0分
其他
There were stains on the wall that didn’t get cleaned and there was blood stains and dirt stains on all the billows and bedding
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酒店回复: Thank you for sharing your feedback. We take your observations very seriously, as they highlight critical areas for improvement. Your comments regarding stains on the walls and bedding have been shared with our housekeeping and maintenance teams to address immediately. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
非常便宜的住宿
作为临时落脚点来说还不错，而且步行范围内有很多好吃的。
房间没打扫干净
冰箱脏
微波炉脏
灯开关脏
而且由于二楼水管漏水，房间还被淹了
至少他们给我们换了个房间。
好吧，他们只是人手不足；接待员是个多面手。
不好。
Rooms are clean and neat. Fair sized and cozy. I love their breakfast and the large variety of choices. Im particularly fond of the muffins they have
The staff is wonerful and always helpful. Breakfadt is great with mutiple choices. It is one of my favorite places to stay.
The room was really smelly. Like Ionized air but the smell stuck to everything! I had to clean the sink counter top before I used it. I had to clean the coffee maker before I used it.
I cleaned the OUTSIDE of the bath tub before I took a shower and left the black rag on the bathroom floor when I left. The walls in the room were gross. There was grass and other dirt stuck to the walls in the entrance. I wiped down the walls around the door and in the bathroom area. I used 2 bath towels. They were filthy.
The floor in the room itself was filthy. I wore socks the whole time I was there and the bottoms are black.
I don't care that this is the cheapest hotel in town. It is not fit to stay in. I don't think that they ever really clean these rooms. YUCK!
Room was clean but mediocre. The TV wasn't working and i was unable to call the front desk because tjete were no cables on the phone.
After awhile the guy was able to get ouy TV working but he had a few other things to take care of first.
I have not received the $50 credit for the charge that was made immediately upon my checking in. If it charges that quickly it should credit that quickly also.
We found our room dusty, stained comforter, hair in the shower. Spots on the towels fridge has mold in it and stunk. Shower was dingy. Breakfast was cold cobwebs on the stairs on the plus is the coffee was good and the bed was very comfortable a rating I’d give you a two..
There were stains on the wall that didn’t get cleaned and there was blood stains and dirt stains on all the billows and bedding