酒店回复: Dear Valued Guest,Warm greetings from Steigenberger Resort Achti.Thank you for sharing your feedback about your stay. We are pleased to hear that you enjoyed the friendly reception, your room, and the beautiful Nile view from the balcony, as well as the swimming pool. It is always rewarding to know that these aspects added positively to your experience.We are sorry to hear about your experience with the horse-drawn carriage outside the hotel. Please note that such services are operated independently and are not affiliated with the hotel; however, we appreciate you sharing this information and advise our guests to remain cautious. Our team is always happy to assist with arranging reliable transportation upon request.We hope to have the pleasure of welcoming you back to Steigenberger Resort Achti in the future.Thanks and Kind Regards,
酒店回复: Dear Valued Guest,Warm greetings from Steigenberger Resort Achti.Thank you for your detailed and thoughtful feedback. We appreciate your observations regarding the noise levels in the Nile River view rooms and your recommendation to consider garden view rooms for a quieter stay. We regret the inconveniences you experienced with room facilities and amenities, and your comments about cleanliness and room supplies have been noted for improvement. It is good to hear that you enjoyed the communal viewing areas and sunsets. Your insights are valuable to us as we continue to enhance our guest experience, and we hope to welcome you again with an even more comfortable stay.Thanks and Kind Regards
酒店回复: Dear Daniel,Warm greetings from Steigenberger Resort Achti,Thank you for sharing your experience and for choosing to stay with us. We are pleased to know that you felt safe, relaxed, and well taken care of upon your arrival. It is wonderful to hear that you enjoyed our beautiful view and appreciated the way the hotel is maintained. We also value your kind words regarding the service provided to Chinese guests, and we are glad it added comfort to your stay.We look forward to welcoming you back again, and we thank you for recommending us to future travelers.Thanks and Kind Regards.
酒店回复: Dear Valued Guest,Warm greetings from Steigenberger Resort Achti.Thank you for sharing your feedback. We regret that the room did not fully meet your expectations and apologize for the missing toiletries. Regarding the bed sizes, we would like to clarify that the room configuration includes one larger and one smaller bed, which aligns with our description. Your comments are important to us and will be reviewed to improve guest communication.Thanks and Kind Regards
酒店回复: Dear Valued Guest,Warm greetings from Steigenberger Resort Achti.Thank you for your kind feedback and recommendation. We are pleased to hear that you found our front desk staff welcoming and professional, and that you enjoyed the beautiful pool and sunsets. We appreciate your comments regarding the room condition and security measures, which help us continue improving our services and ensuring guest safety.Thanks and Kind Regards
酒店回复: Dear valued guest,Thank you for your wonderful feedback! We’re delighted to hear that you appreciated the quality of our maintenance and the attentive service provided by our dedicated team. It’s great to know that our quieter atmosphere and strong security contributed to a comfortable stay.We truly value your recognition of our efforts to maintain high standards and provide a reliable experience, especially for our valued guests from Germany and beyond. We look forward to welcoming you back for another memorable visit to Luxor.Thanks and Kind Regards
酒店回复: Dear Valued Guest,Warm greetings from Steigenberger Resort Achti.Thank you for sharing your observations with us. We appreciate your feedback regarding the room condition and are glad to hear that you enjoyed your dining experience at Nile Palace. Your comments are valuable to us as we strive to maintain and improve our facilities to provide a better experience for our guests. We hope to welcome you back for an even more enjoyable stay in the future.Thanks and Kind Regards
酒店回复: Dear Valued Guest,Warm greetings from Steigenberger Resort Achti.Thank you for sharing such a wonderful review — it truly means a lot to us. We are delighted to hear that you were highly satisfied with our service and that your room felt warm and welcoming, just like home. It’s lovely to know you enjoyed the beauty of the Nile sunset and the peaceful atmosphere of the resort. Moments like these are what we aim to create for every guest.We hope to have the pleasure of welcoming you back again for another memorable stay.Thanks and Kind Regards,
酒店回复: Dear Valued Guest,Warm greetings from Steigenberger Resort Achti.Thank you for sharing your feedback with us. We are glad to hear that you enjoyed your room, our convenient location, the beautiful view, and the entertainment options such as the dance performances and private dock. We appreciate your comments about the cleanliness and tidiness of the hotel.We also take note of your feedback regarding the bed’s firmness and will consider this to improve the comfort of our guests in the future.We hope to have the pleasure of welcoming you back to Steigenberger Resort Achti soon.Thanks and Kind Regards,
卢克索住了两天的酒店，有很多国外旅行团，前台小哥态度很好，办好后房卡送到面前，阳台有尼罗河景，很美，有游泳池，晚上表演这些都没参与，酒店门外的马车很坑，卢克索第一坏人就在这里碰到，要坐的亲一定留心！价格谈好是埃磅且是全车价格！到达时开始撒泼说是一人价格🥲不要理他态度坚定也不会怎么样！
在这家酒店住两晚，分别住了花园景观房和尼罗河景观房。所有的尼罗河景观房都会受到停靠在一站地外的尼罗河油轮产生的噪音的影响。我分别从左翼景观房搬到右翼景观房声音略小一点，但依旧受到很大影响，带上耳塞可以隔绝掉油轮产生的高频噪音，但无法隔离噪音和建筑物之间产生的低频噪音，如果对睡眠质量有要求，推荐他家的花园房。我和父母三围成人尼罗河警官房每张床0.8米宽会给+1张床是正常的床垫，只是床架比较矮，会放在靠近阳台的小客厅位置，那里的噪音更加明显。酒店我睡了三个房间硬件设施都是比较老旧，毕竟时间长了需要站在浴缸里淋浴，但是水流很冲，水温很好，第一个房间水池还是堵的，不主动要拖鞋和牙刷的话房间里是没有的。卫生方面大体还不错，犄角旮旯的地方不要去触碰就好。不会再选择尼罗河景观房了会选择他家的花园房。他家大厅外有公共的观景泳池和区域完全可以到那里去看落日和尼罗河景观。
来到卢克索东岸，本来爱彼迎定了看着不错的民宿，结果那人把我订单转到别人那了，非常恶劣，新地方的人只会盯着你的钱，不光脑子里而且还是眼睛里，很不安全。立马换了这家酒店，进入酒店感觉太安全了，人都放松了！
酒店虽老，但维护的很棒！景色也好！后悔没早住这里。
大家来卢克索玩，还是直接选择酒店，会省心省力太多！另外对国人友好，尽可能会提供中文服务
我觉得一般，房间不大，没有牙刷牙膏，信号还可以，定的是别墅。安静还是挺安静的。但是房间和描述的有差异，是一张1.31宽的床和一张0.8米宽的床，定的时候请注意
前台的所有员工很热情，很专业.非常赞.但是房间有点年代了.泳池很漂亮，可以看夕阳.保安很严格.叫车需要跟前台先说一声保安才会放行入酒店
卢克索这家酒店证明了设施老旧没关系，可以靠维护和人员服务去拉品质，酒店客房人数和服务员比例相对低，对客人照顾比较到位，有问题也会及时解决，也比较安静，治安管理也好，毕竟埃及算是德国人爱去的地方，德国系酒店还是靠谱的
房间确实有些旧了。入住期间去附近同一酒店旗下的Nile Palace吃了两次饭，感觉大堂显得高级不少。
前台员工非常友好，服务很好:-) 我住在这里是为了参加旅行团，所以没有叫过出租车，酒店位置对我来说很方便。强烈推荐他们的机场送机服务，比其他国际连锁酒店便宜得多！我没有使用其他设施，但路过的时候看到泳池很不错，有不少人在那里游泳。
对服务满意，是这一程最满意的服务。酒店环境好，清洁干净，房间布置的很温馨，有家的感觉。看日落非常棒，尼罗河上金光闪闪。
房间很好，位置也好，风景优美，床对我来说太软了。不过整体干净整洁卫生。酒店有舞蹈节目，有私人码头和船只。