酒店回复: Thank you for your review, we hope to see you again soon!
3.0分
其他
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Ok
Stay was ok. Beds were very squeaky so every move was heard and sleep was highly disrupted. Bathroom was out of shampoo conditioner and body wash and corners of the room were dirty as well as the floors didn’t seem to have been mopped. My feet ended up dirty fresh out of the shower.
酒店回复: Thank you for your review
5.0分
其他
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Definitely matches its name of Americas Best Value. For the price, room and property were clean & I felt safe. I had stayed before when it was Knights Inn & it was obvious some improvements have been made.
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酒店回复: Thank you for your review, we're glad you enjoyed your stay and look forward to seeing you again soon!
2.0分
其他
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Floor was fithy and was not cleaned even after requested. Mirror light in bathroom was dimly lit. Requested it be repaired. They put a reading lamp in bathroom and did not fix the light. Room service sloppily covered the bed. It was not remade.
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酒店回复: Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay, especially regarding the cleanliness, lighting, and service concerns. This is not the level of care we aim to provide, and we take your comments seriously. We will be addressing these matters with our housekeeping and maintenance teams to ensure proper follow-through on guest requests. Your experience helps us improve, and we hope you'll consider giving us another opportunity to provide you with a better stay in the future.
1.0分
家庭亲子
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People outside, yelling and clearly using. Room was disgusting and you could smell the cigarette smoke before opening the room. We left right away. Very disappointed that ******* would allow this motel to advertise when they’re using misleading photos and there’s no way others left positive reviews.
酒店回复: Thank you for your review
1.0分
其他
the bed are terrible and very noisy even small move.
酒店回复: Thank you for your review
1.0分
商务出差
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There were roaches crawling on the walls, dead roaches and dirt all over the bed, disgusting place. One of the worst I’ve ever stayed at and that is saying a lot. I have photos of all of it.
酒店回复: Thank you for your review
5.0分
其他
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Consistently great service
Dislocation is my halfway point whenever I leave North Carolina and head toward southern New York. The people at the front desk do a nice job checking me in and getting me a comfortable room. Can't say enough about them keep up the good work
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酒店回复: Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had a great experience with us. It’s always wonderful to know that our guests enjoyed their stay, especially repeat customers. We look forward to welcoming you back whenever you're in town! Safe travels!
4.0分
其他
As far as Martinsburg goes for value in a hotel. This is it.
非常舒适、干净,周边有餐饮场所。
Ok
Stay was ok. Beds were very squeaky so every move was heard and sleep was highly disrupted. Bathroom was out of shampoo conditioner and body wash and corners of the room were dirty as well as the floors didn’t seem to have been mopped. My feet ended up dirty fresh out of the shower.
Definitely matches its name of Americas Best Value. For the price, room and property were clean & I felt safe. I had stayed before when it was Knights Inn & it was obvious some improvements have been made.
Floor was fithy and was not cleaned even after requested. Mirror light in bathroom was dimly lit. Requested it be repaired. They put a reading lamp in bathroom and did not fix the light. Room service sloppily covered the bed. It was not remade.
People outside, yelling and clearly using. Room was disgusting and you could smell the cigarette smoke before opening the room. We left right away. Very disappointed that ******* would allow this motel to advertise when they’re using misleading photos and there’s no way others left positive reviews.
the bed are terrible and very noisy even small move.
There were roaches crawling on the walls, dead roaches and dirt all over the bed, disgusting place. One of the worst I’ve ever stayed at and that is saying a lot. I have photos of all of it.
Consistently great service
Dislocation is my halfway point whenever I leave North Carolina and head toward southern New York. The people at the front desk do a nice job checking me in and getting me a comfortable room. Can't say enough about them keep up the good work
As far as Martinsburg goes for value in a hotel. This is it.
It was a good stay