酒店回复: Dear guest, our apologies, we are sorry for the lapse in service you received. This is not a standard we carry here at our property but it was something that was overlooked. We hope you are able to give us another opportunity to serve again soon
1.0分
其他
原文
翻译提供方：Google
不好
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酒店回复: Dear guest, our apologies your stay was not satisfactory. Your feedback is very important to us as this will help us make changes where necessary
4.0分
其他
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I fell asleep with cpap cracked plastic…and survived and woke up early, refreshed and hit the road…left 2 days early and got a refund…!!!…😃….a lot more peaceful than Lafayette LA…with triple the traffic…shocked…New Iberia was further away with new road construction….glad I picked Abbeville…!!!…
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酒店回复: Hi Chris, Your support means the world to us, and we cannot wait to have the opportunity to serve you again soon! Sarah Jacobs #Team6
2.0分
其他
The room I stayed in smelled a little funky, and the TV had 2 large black lines, so I couldn’t watch TV. I did notify manager before I left.
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酒店回复: Thank you for staying with us. Our apologies for the issues you faced while staying with us, your feedback will help us take action to make guest experiences better
3.0分
其他
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The HOTEL caught fire. Folks are required to stay in the MOTEL area. Even though clean and the Management & Staff are truly GREAT,,, the Motel is quite old and we will not return until the HOTEL is open. Management said they are going SLOW, but hope by end of July 2025.
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酒店回复: Dear Guest, thank you for your feedback and patience while we strive to make Motel 6 a great place to stay!
4.0分
其他
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The room was very clean and i was very happy with it. I wasnt aware that there was a fire there in Oct. I was expecting a pool, laundry room and an ice machine. My granddaughter was playing in a softball tournament and we especially needed the laundry room and ice machine. I think that there shiuld have been a temporary note added to the Motel 6 (Abbeville, LA) website stating that those amenities ARE NOT AVAILABLE at this time. Even though I was happy, i was expecting those amenities and paid for them before i knew those weren't available. I have to also mention, that the hotels in the area were booked and I had booked the rooms at Motel 6 weeks in advance due to the favorable amenities. I was very disappointed when i asked about the ice maker the next morning and found out that it was not working due to the fire in Oct. Then the laundry room was damaged during the fire. I wasn't able to wash uniforms, put ice in her drink cooler or let her have a dip in the pool. Had I known that those amenities were not available, i wouldn't have stayed there. Sort of like false advertisement.
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酒店回复: Dear guest, thank you for staying with. Our apologies for your disappointing stay. Your feedback is very important to us.
3.0分
家庭亲子
I booked 2 non-smoking rooms, but when I arrived they told me they had nothing but smoking rooms left.
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酒店回复: Hi John, Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust. Sarah Jacobs #Team6
5.0分
其他
Everything was great except the bathroom was gross
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酒店回复: Hi Jennifer, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Sarah Jacobs #Team6
4.0分
其他
Did not leave fresh towel, front desk left some at door.
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酒店回复: Thank for staying with us! Our apologies for the inconvenience, your feedback helps us to better serve you.
4.0分
商务出差
Did not clean towels, had to get some from front desk
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酒店回复: Thank you for staying with us! Your feedback helps us to serve you better
他们不更换床单
不好
I fell asleep with cpap cracked plastic…and survived and woke up early, refreshed and hit the road…left 2 days early and got a refund…!!!…😃….a lot more peaceful than Lafayette LA…with triple the traffic…shocked…New Iberia was further away with new road construction….glad I picked Abbeville…!!!…
The room I stayed in smelled a little funky, and the TV had 2 large black lines, so I couldn’t watch TV. I did notify manager before I left.
The HOTEL caught fire. Folks are required to stay in the MOTEL area. Even though clean and the Management & Staff are truly GREAT,,, the Motel is quite old and we will not return until the HOTEL is open. Management said they are going SLOW, but hope by end of July 2025.
The room was very clean and i was very happy with it. I wasnt aware that there was a fire there in Oct. I was expecting a pool, laundry room and an ice machine. My granddaughter was playing in a softball tournament and we especially needed the laundry room and ice machine. I think that there shiuld have been a temporary note added to the Motel 6 (Abbeville, LA) website stating that those amenities ARE NOT AVAILABLE at this time. Even though I was happy, i was expecting those amenities and paid for them before i knew those weren't available. I have to also mention, that the hotels in the area were booked and I had booked the rooms at Motel 6 weeks in advance due to the favorable amenities. I was very disappointed when i asked about the ice maker the next morning and found out that it was not working due to the fire in Oct. Then the laundry room was damaged during the fire. I wasn't able to wash uniforms, put ice in her drink cooler or let her have a dip in the pool. Had I known that those amenities were not available, i wouldn't have stayed there. Sort of like false advertisement.
I booked 2 non-smoking rooms, but when I arrived they told me they had nothing but smoking rooms left.
Everything was great except the bathroom was gross
Did not leave fresh towel, front desk left some at door.
Did not clean towels, had to get some from front desk