酒店回复: Hello Kayla,Thank you for your feedback. We're sorry to hear that your stay did not meet your expectations. Your comments regarding the maintenance and cleanliness will be shared with our management team to ensure that they are reviewed. We appreciate your input as it helps us improve the experience for future guests. Thank you for taking the time to share your thoughts.
酒店回复: Hello Cristina,Agradecemos sus comentarios sobre el trato y la habitación. Nos alegra que haya disfrutado su estancia. Tomaremos en cuenta su observación sobre el servicio de comedor para mejorar la experiencia de otros huéspedes en el futuro. Su opinión es valiosa y nos ayuda a seguir brindando un mejor servicio. Esperamos recibirlo nuevamente y que su próxima experiencia sea aún más satisfactoria.
酒店回复: Hello Molly, We appreciate your kind words about our staff and their service. We value your feedback on the renovation process, and we apologize for any inconvenience it may have caused during your stay. We will take your comments into consideration for future improvements. Thank you for considering staying with us again, and we will strive to make your next visit even more enjoyable.
酒店回复: Hello Chelsie, We appreciate your feedback regarding your recent stay. We regret to hear about the disappointments you encountered. We always strive to provide accurate information and a clean environment for our guests. For any concerns regarding your deposit, please reach out to management directly for further assistance. Thank you for sharing your experience with us.
酒店回复: Hello Randall,We appreciate you sharing your experience with us. Your feedback helps us improve our services for all guests. For any future concerns, please reach out to our management directly for further assistance.
1.0分
其他
原文
翻译提供方：Google
蟑螂
太可怕了。我们在房间里发现了6只蟑螂，所以就没再住这里了。
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酒店回复: Hello Thea, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
1.0分
家庭亲子
原文
翻译提供方：Google
我吓得不敢下车。我打了好几次电话，都没人接。
5.0分
家庭亲子
原文
翻译提供方：Google
非常舒适，非常安静
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酒店回复: Hello Cristina,Nos alegra saber que tu estancia fue placentera y tranquila. Siempre nos esforzamos por ofrecer un ambiente relajante para nuestros huéspedes. Esperamos que el resto de tu viaje haya sido igualmente agradable y que regreses pronto para disfrutar de otra fantástica experiencia con nosotros.
4.0分
家庭亲子
原文
翻译提供方：Google
不错的酒店，房间干净，早餐不太好。
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酒店回复: Hello Blanca,We are glad to hear you found our rooms clean during your stay. Your feedback on the breakfast is valuable and will be shared with our team for consideration. We appreciate your review and hope to welcome you back in the future.
请别在这儿浪费时间了。他们正在翻修，但就2024年3月而言，这里简直太糟糕了。房间里有异味，毛巾不干净，地板、墙壁、浴缸和马桶都有损坏。问题实在太多了，求你了，别浪费时间来这儿了。
太糟糕了！！！！烟雾报警器从墙上掉了下来，油漆剥落，门缝大得能伸进一根手指，门几乎锁不上。恶心。热。臭。
服务非常好，房间很棒，只要与餐厅负责人核实一下我们是否支付了食物费用，因为如果人们拿了太多的食物他会不高兴，而且即使还在营业时间他也不再供应食物。
工作人员非常友好、乐于助人且随时待命。大楼正在装修，还有很长的路要走。当门关上时，我可以看到大厅，因为门没有碰到门框。我醒来时看到建筑工人将自己吊到我窗前的屋顶上……通常不是什么大问题，但对大多数女性来说可能会令人担忧。我很高兴我穿着衣服。
我的大儿子有自己的房间，一天晚上步行去丹尼餐厅。我从来没有担心过他们的安全，他们也没有。
总而言之，如果需要的话我会再次住在这里，但他们应该在客人抵达前告知他们正在施工。有些人可能会对此有意见。
180美元不值！这次住宿体验简直令人失望！我们一家人就为了在这里度假，结果广告宣传不实。泳池没有加热，更像是冰浴，健身房还在施工，我们开了四个半小时的车才到，真是不值得！入住一周后，我的押金还没退还。房间看起来干净，但很快就发现沙发垫下有假指甲、蜡笔和食物碎屑。沙发垫上到处都是污渍。不推荐，以后再也不会住了。
到处都在漏水——前厅被雨水浸透了。入口处的木板堆得老高——我撞到车门才发现它们在那里。这里可不是卸木材和建筑材料的最佳地点。
蟑螂
太可怕了。我们在房间里发现了6只蟑螂，所以就没再住这里了。
我吓得不敢下车。我打了好几次电话，都没人接。
非常舒适，非常安静
不错的酒店，房间干净，早餐不太好。