酒店回复: ¡Muchas gracias por su comentario! Nos alegra saber que todo estuvo muy bien y esperamos darle la bienvenida nuevamente pronto.
5.0分
其他
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We were staying here along with my sister-in-law and her husband. She fell on the cement outside and could not get up. A strong young man at the desk came to her aid and was wonderful! He helped her back to her room and was so kind!
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酒店回复: Thank you for sharing this. We’re so glad our team member was able to assist your sister-in-law and provide the care she needed. Your kind words mean a lot, and we hope the rest of your stay was comfortable.
5.0分
其他
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The room was clean and the bed was very comfortable. The only thing I didn't like too much was the sink was basically in the entrance of the room when it should've been in the bathroom. I've stayed in places with the same set up and I always thought it was odd but not a deal breaker. The gentleman that checked me in was very friendly and personable which always helps. I didn't wake up early enough for breakfast but that's ok. It's rare that I ever do. I could see myself staying here again.
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酒店回复: Thank you for sharing your experience with us. We’re glad you enjoyed the clean room, comfortable bed, and friendly service at check-in. We appreciate your feedback about the sink layout and will keep it in mind as we look for ways to improve. It’s great to hear you’d consider staying with us again—we look forward to welcoming you back!
2.0分
家庭亲子
The room was deplorable. Toilet seat was broken tv selection was poor no streaming available. Amities barely available.
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酒店回复: Thank you for your feedback. We’re very sorry about the condition of your room and the issues you encountered. This is not our standard, and we’re addressing these concerns right away. We appreciate you letting us know.
3.0分
情侣出游
Beds were hard so didn’t sleep well, rooms were humid despite turning the air temp down, rate was too expensive for all these problems.
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酒店回复: Thank you for sharing your feedback. I’m very sorry to hear that your stay did not meet your expectations regarding the bed comfort, room humidity, and overall value. This is certainly not the experience we aim to provide our guests.Your comments have been shared with our maintenance and housekeeping teams so we can address these issues and improve future stays. We truly appreciate you bringing them to our attention and hope you might consider giving us another opportunity to provide a more comfortable experience.
4.0分
其他
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Staff were VERY friendly. Breakfast was replinished up until end time which was unusual. Parking was well lit.
My ONLY issue (which I did not report) was the carpet under the air conditioner was wet.
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酒店回复: Thank you for taking the time to share your experience with us. We’re so pleased to hear that you enjoyed our friendly staff, well-stocked breakfast, and well-lit parking area. Guest comfort and safety are very important to us.We appreciate you mentioning the damp carpet near the air conditioner — I’m sorry for that inconvenience and will be sure to have our maintenance team look into it right away. Thank you again for your valuable feedback, and we hope to welcome you back for an even better stay in the future.
3.0分
家庭亲子
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Fine for the price. Friendly staff, great location. We did have a very large fake eyelash left on the lampshade and one on the comforter from either the cleaning crew or previous guests. For one night it does the job.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our friendly staff and convenient location. However, I’m very sorry about the cleanliness issue you encountered — that’s not the level of attention to detail we strive for.Your comments have been shared with our housekeeping team to ensure this is addressed and prevented in the future. We appreciate you bringing it to our attention and are glad to know your stay otherwise met your needs.We hope to have the opportunity to welcome you back for an even better experience next time.
3.0分
家庭亲子
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What I did like about the property is that it had the pool area open? The pool looked like it hadn’t been cleaned in over a week. The kitty poo was filthy with bugs in it and the Jacuzzi spa had been broken over a week. No attention.
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酒店回复: Thank you for sharing your feedback. While we’re glad to hear you appreciated having access to the pool area, we’re truly sorry that the condition did not meet your expectations. Cleanliness and maintenance of our amenities are very important to us, and we regret that this wasn’t reflected during your visit.Please know that your comments have been brought to the attention of our maintenance and housekeeping teams to ensure these issues are addressed promptly. We appreciate you bringing this to our attention and hope to have the opportunity to provide a much-improved experience in the future.
3.0分
其他
Would've been nice if the hot tub worked when we stayed. Other than that it wasn't bad.
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酒店回复: Thank you for your feedback. We’re sorry the hot tub wasn’t working during your stay and appreciate your patience. We’re glad the rest of your visit went well, and we hope to provide an even better experience next time.
早餐选择非常有限。室外草坪面积也很小。没有狗粪袋。网站上没有提及遛狗规则和收费标准。
一切都很好
We were staying here along with my sister-in-law and her husband. She fell on the cement outside and could not get up. A strong young man at the desk came to her aid and was wonderful! He helped her back to her room and was so kind!
The room was clean and the bed was very comfortable. The only thing I didn't like too much was the sink was basically in the entrance of the room when it should've been in the bathroom. I've stayed in places with the same set up and I always thought it was odd but not a deal breaker. The gentleman that checked me in was very friendly and personable which always helps. I didn't wake up early enough for breakfast but that's ok. It's rare that I ever do. I could see myself staying here again.
The room was deplorable. Toilet seat was broken tv selection was poor no streaming available. Amities barely available.
Beds were hard so didn’t sleep well, rooms were humid despite turning the air temp down, rate was too expensive for all these problems.
Staff were VERY friendly. Breakfast was replinished up until end time which was unusual. Parking was well lit.
My ONLY issue (which I did not report) was the carpet under the air conditioner was wet.
Fine for the price. Friendly staff, great location. We did have a very large fake eyelash left on the lampshade and one on the comforter from either the cleaning crew or previous guests. For one night it does the job.
What I did like about the property is that it had the pool area open? The pool looked like it hadn’t been cleaned in over a week. The kitty poo was filthy with bugs in it and the Jacuzzi spa had been broken over a week. No attention.
Would've been nice if the hot tub worked when we stayed. Other than that it wasn't bad.