酒店回复: I want to apologize for these issues. When there is a water leak from up stairs sometimes its a shower head goes bad or customer leaves shower curtain open or they over fill the tub. when a issue occurs please don't hesitate to come tell use so we can get the problems fixed asap. Sometimes customers don't tell us and we have no Ideal it happened. Again i am very sorry this happened.
酒店回复: Thank you so much for the kind words! We are glad you enjoyed your stay, safe travels :)
5.0分
其他
原文
翻译提供方:Google
一切都很棒。他们只需要在门的底部做一些事情,这样狗就看不到人们经过并整夜吠叫。
酒店回复: Thank you
5.0分
情侣出游
原文
翻译提供方:Google
非常适合这个价格。我们只是路过,房间很干净,床很舒服,空气很好。
酒店回复: Thank you Hope to see you in the future.
5.0分
其他
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Only complaint I have is the area around the hotel is very busy and not well lit at night. Impatient drivers like to beep at you if you fail to turn quick enough at red lights.
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酒店回复: Dear Melissa,Thank you for sharing your experience. We are glad to know your stay at the hotel was comfortable, and we appreciate your note about the surrounding area. While the location offers convenience, we understand how the traffic and lighting conditions nearby may feel less comfortable, especially at night. Your feedback is valuable, and we will keep it in mind as we continue to focus on guest safety and overall experience. We look forward to welcoming you again for a more pleasant visit.Sincerely, Hotel Manager
1.0分
情侣出游
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The room didn’t smell good we had to keep cleaning and spraying it down. We also kept getting bit by something. People was always grouped up by the doors. And the pool was closed.
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酒店回复: Dear Mahliah,We apologize for the issues you encountered with the room’s smell and the bites, as well as the pool being closed during your stay. These are certainly not the conditions we aim to provide. We also understand your concerns regarding the guests gathering near the doors. Your feedback is important, and we will review these areas to improve the overall guest experience. We hope you’ll consider staying with us again in the future for a better experience.Sincerely, Hotel Manager
4.0分
其他
Everything was great except the pool was closed and the breakfast was disappointing. And those are the two main things I look at when choosing a hotel.
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酒店回复: Dear Jessica,Thank you for the thoughtful feedback. We are glad much of your stay felt great. I am sorry the pool was closed and breakfast did not meet your expectations. We are tightening maintenance schedules and expanding morning options to add more variety and freshness. We hope to welcome you back to better mornings.Sincerely, Hotel Manager
5.0分
商务出差
Room was very clean and quiet looking forward to staying there again
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酒店回复: Dear Mona,Thank you for sharing your experience. We are glad to know the room was very clean and offered a quiet and relaxing atmosphere during your stay. Our team takes great pride in maintaining a comfortable and welcoming environment, and your appreciation truly reinforces that commitment. It is wonderful to hear you are already looking forward to returning, and we look forward to providing the same warm and enjoyable experience on your next visit.Sincerely, Hotel Manager
4.0分
其他
Pleasantly surprised how nice it was for the price.
Pool was out of service.
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酒店回复: Dear Michael,Thank you for your kind feedback. We are delighted to know you were pleasantly surprised by the quality and value of your stay. We regret the inconvenience caused by the pool being out of service and have shared your comment with our maintenance team. We appreciate your understanding and look forward to welcoming you back for an even better experience next time.Sincerely, Hotel Manager
2.0分
其他
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Rooms needed to be cleaned i found glasses under my bed.the door to the bathroom wouldn't open from the onside. Pool had to much chlorine. Breakfast was terrible. Smells like smoke.people hanging outside drunk .the white guy at the front desk was rude sorry didn't get his name.
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酒店回复: I deeply apologize for this matter. We will be looking into this matter.
看起来已经或正在进行改建,但我们房间的淋浴间天花板上有水滴下来。很有可能是楼上漏水。我们的水槽每次使用时排水速度不是很快。试图进去时,外面的门也被卡住了,很难打开。
不错,维护良好,在城里住得很方便。该酒店周围有多家餐厅,包括熊猫快餐、白色城堡和星巴克等,提供多种餐饮选择。
一切都很棒。他们只需要在门的底部做一些事情,这样狗就看不到人们经过并整夜吠叫。
非常适合这个价格。我们只是路过,房间很干净,床很舒服,空气很好。
Only complaint I have is the area around the hotel is very busy and not well lit at night. Impatient drivers like to beep at you if you fail to turn quick enough at red lights.
The room didn’t smell good we had to keep cleaning and spraying it down. We also kept getting bit by something. People was always grouped up by the doors. And the pool was closed.
Everything was great except the pool was closed and the breakfast was disappointing. And those are the two main things I look at when choosing a hotel.
Room was very clean and quiet looking forward to staying there again
Pleasantly surprised how nice it was for the price.
Pool was out of service.
Rooms needed to be cleaned i found glasses under my bed.the door to the bathroom wouldn't open from the onside. Pool had to much chlorine. Breakfast was terrible. Smells like smoke.people hanging outside drunk .the white guy at the front desk was rude sorry didn't get his name.