酒店回复: Stephanie, Thank you for your feedback. I can assure you that all the issues are being taken care of right away. Please accept my sincerest apology for any inconvenience.
酒店回复: Kyan, Thank you for your feedback. I am so very very sorry that you did not enjoy your stay with us. Our maintenance is working very hard to get our hot tub up and running. I truly appreciate your feedback as it gives us the opportunity to improve and focus on the problem areas. Thank you for staying with us.
酒店回复: Ramesh, Thank you for your feedback. I am very very sorry for the issues you experienced during your stay. I will get these addressed with our departments and taken care of. We hope you decide to give us another chance and stay with us again so that we may have the opportunity to make things right.
1.0分
其他
原文
翻译提供方：Google
不满意，客房服务人员没有打扫房间，肥皂也是用过的，而且不是新的
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酒店回复: Zeb, Thank you for your feedback. Please accept my sincerest apologies for the issues you experienced during your stay. When we asked you about your stay this morning you told us it was good, so this review is quite a surprise. Front desk is always here to assist you and fix any issues that you may have.
1.0分
其他
原文
翻译提供方：Google
经理当着我的面撒谎。永远不要住在这里！
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酒店回复: Larry, Thank you for your feedback. We would never lie to a guest. I am sorry if any information was misinterpreted. If you have any questions please call the hotel.
5.0分
其他
原文
翻译提供方：Google
出色的
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酒店回复: Catalina, Thank you so much for your feedback. I am pleased to hear that you enjoyed your stay with us. We hope that you choose Quality Inn Near University on your next trip to Bloomington, IN.
3.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Jose, Thank you for rating our hotel. It seems like things could have gone better during your stay. I would love to get more feedback as it allows us an opportunity to really improve. Hope to hear from you!
5.0分
其他
Friendly staff, clean room. Only disappointment was rooms say they have a jetted tub and they do not
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酒店回复: Hello, Valued Guest,Thank you for the 10/10 score rating. We are glad you liked the room's cleanliness and the great service from our staff.The jetted tub issue will be addressed to enhance a better experience.We look forward to serving you even better in the future.Regards,AwaGuest Relations Associate
1.0分
商务出差
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I booked for 2 nights. When I came back at 10pm the second night, there was a large group of young foreign construction workers partially clothed, tatoos, etc., in the rooms around mine. When I got to mine, the door was open, my stuff was moved, and there were people in my room. The kind gentleman working at the desk that shift explained that a number of rooms had mistakes. My room was not cleaned. I was in the system as a 'no-show,' even though I had checked in and stayed there. NOT COOL.
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酒店回复: Hello, Valued Guest,Thank you for your recent stay. We apologize for any inconvenience you experienced during your stay.This is not the level of service we strive to provide our guests.These issues will be addressed to avoid future recurrence.We hope that you will give us another chance to serve you better in the future.Regards,AwaGuest Relations Associate
5.0分
其他
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The bed was supra interesting and by that I mean it was so relaxing! The breakfast was interesting too, they had something different both days I stayed there. When I checked in they were nice and friendly. When I made coffee my coffee maker was broke and they fixed it right away. The room was clean and the pool was so great it was worth it and more. Thank you to the hotel. I am so happy I took an adventure out.
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酒店回复: Hello, Valued Guest,Thank you so much for your excellent feedback! We are thrilled to hear you enjoyed your stay, especially the relaxing bed, clean room, and our pool. It’s great to know our team was able to assist with the coffee maker quickly. We are glad your adventure brought you to us, and we hope to welcome you back again soon!Regards,Sara DrammehGuest Relations Associate
我确实喜欢它的前门外观。但我不喜欢的是外面的安全灯不工作，它会闪烁，然后熄灭，导致离我房间最近的入口一片漆黑，非常不安全。另外，我对早餐不满意，我绝对不会推荐它，那里根本没有热早餐，煎饼和华夫饼尝起来像橡胶。
房间干净整洁，价格公道，但设施状况不佳。游泳池很脏，热水浴缸又脏又破。大多数地板都需要吸尘。缺少一些简单的东西，比如护发素被“沐浴露”取代了。员工很好，但设施总体上缺乏维护。不会再住那里了。
需要全面改善酒店的清洁度和维护。毛巾脏/房间有异味/没有电梯等，以后不会考虑入住。员工很好。全天提供免费咖啡。
不满意，客房服务人员没有打扫房间，肥皂也是用过的，而且不是新的
经理当着我的面撒谎。永远不要住在这里！
出色的
好的
Friendly staff, clean room. Only disappointment was rooms say they have a jetted tub and they do not
I booked for 2 nights. When I came back at 10pm the second night, there was a large group of young foreign construction workers partially clothed, tatoos, etc., in the rooms around mine. When I got to mine, the door was open, my stuff was moved, and there were people in my room. The kind gentleman working at the desk that shift explained that a number of rooms had mistakes. My room was not cleaned. I was in the system as a 'no-show,' even though I had checked in and stayed there. NOT COOL.
The bed was supra interesting and by that I mean it was so relaxing! The breakfast was interesting too, they had something different both days I stayed there. When I checked in they were nice and friendly. When I made coffee my coffee maker was broke and they fixed it right away. The room was clean and the pool was so great it was worth it and more. Thank you to the hotel. I am so happy I took an adventure out.