酒店回复: Hi miaomiao,Thank you for your positive feedback on our hotel's high cost performance. We greatly appreciate your recognition of the value we offer. As we continuously strive to provide excellent value and service to our guests, we'd love to hear more about your experience and any specific suggestions or areas of improvement you may have in mind. Your insights are invaluable as we aim to ensure that your future stays are even more satisfying. We look forward to hosting you again and exceeding your expectations in the future.Best Regards, Customer Care Team

酒店回复: Thank you so much for sharing your experience, Brenda! We’re thrilled to hear that you found the hotel clean and pleasant—keeping everything comfortable and welcoming for our guests is really important to us. It’s always great to know that our efforts make a positive impression. We hope that next time you stay with us, you’ll continue to enjoy the little touches that make your visit relaxing and hassle-free. We really appreciate you taking the time to leave your feedback and look forward to having you back soon!Best Regards, Customer Care Team

酒店回复: Hi Giselle, We’re delighted to hear that you found the cleanliness and service to your satisfaction, especially considering the value for the cost. We strive to provide an excellent experience at a great price, and we’re so glad you enjoyed your stay. We look forward to welcoming you back whenever your travels bring you our way!Best Regards, Customer Care Team

酒店回复: Hi Ivan, Thank you for your feedback! We're thrilled to hear that everything was excellent during your stay. We look forward to welcoming you back for another fantastic experience!Best Regards, Customer Care Team

酒店回复: Hi Hugo,Thank you for sharing your feedback with us. We appreciate your input regarding the breakfast offerings. We understand that a variety of choices can enhance the overall dining experience, and we'll certainly consider ways to expand our breakfast options in the future. If there are specific suggestions you have or any other aspects of your stay you'd like to discuss, please feel free to let us know. We value your feedback and hope to have the opportunity to provide an improved experience on your next visit. Best Regards, Customer Care Team

酒店回复: Dear Vanessa,It's nice to hear back from you - we are glad that you found our rates to be reasonable and competitive. Your comment about maintenance is noted and we will see to it that our team does a better job preparing the area moving forward. We will also see what we can do about having some updates soon. We hope that everything else was in order and we hope you consider staying with us again. Best Regards, Customer Care Team

酒店回复: Hi Heather, thank you for sharing your experience. We’re really concerned to hear about the issues you faced and want to acknowledge how frustrating that must have been for you. We take safety and cleanliness seriously, so the presence of anything hazardous outside is absolutely not acceptable, and we’re reviewing this to ensure it’s addressed immediately. Regarding the billing concerns, we understand how stressful that can be and encourage you to reach out to our front desk or accounting directly so we can clarify any charges and make sure everything is resolved as clearly as possible. We’re sorry your interactions with our staff weren’t helpful—this is not the experience we want for anyone, and we’re taking steps to improve our service. Thank you for your feedback; it’s important, and we’ll use it to do better.Best Regards, Customer Care Team

酒店回复: Thank you for sharing your feedback, Andrew. We’re sorry to hear that your room and bathroom didn’t meet expectations, and that the towels and TV were disappointing. We’ll be reviewing housekeeping standards and maintenance to address these issues. Regarding breakfast, we appreciate your note and will look at ways to better accommodate early departures so guests can enjoy the meal at a convenient time. Your comments are very helpful, and we hope to provide a smoother experience on a future stay.Best Regards, Customer Care Team

酒店回复: Thank you for sharing your experience with us, Lenard. We’re glad to hear the room was comfortable and that parking worked well for your trailer — we know that’s an important part of traveling with a vehicle like that. We also appreciate your honest feedback about the area around the hotel. While we don’t control the surroundings, we’ll continue doing our best to keep our property clean and welcoming for our guests. We hope that despite this, your visit was enjoyable and that we might have the chance to host you again in the future.Best Regards, Customer Care Team