酒店回复: Dear Ann, thank you for your kind feedback! We're so glad to hear that you had a warm welcome at check-in and enjoyed a clean room with excellent WiFi and a variety of TV channels. It’s also great to know that you were satisfied with the breakfast. We truly appreciate you taking the time to share your positive experience and hope to welcome you back for another enjoyable stay!Best Regards, Super 8 Fort StocktonCustomer Care Team
酒店回复: Dear Dale, thank you for taking the time to share your experience. We sincerely apologize for the inconvenience and frustration you encountered during your stay. We fell short in several areas, from room cleanliness and pool availability to the issues with the ice machine and pet policies. Your safety and comfort are our top priorities, and it’s disheartening to hear about the difficulties you faced. We will address these concerns with our team to ensure improvements are made. Thank you for bringing these issues to our attention, and we hope for the opportunity to provide you with a better experience in the future.Best Regards, Super 8 Fort StocktonCustomer Care Team
4.0分
家庭亲子
原文
翻译提供方：Google
很好，但是需要更多的洗发水和毛巾。
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酒店回复: Dear Melissa, thanks for your feedback! We're happy to hear you had a good stay and appreciate your note about shampoo and towel availability. We'll be sure to review our room amenities to better meet guest needs. Looking forward to hosting you again soon!Best Regards, Super 8 Fort StocktonCustomer Care Team
4.0分
情侣出游
原文
翻译提供方：Google
房间舒适干净，早餐也不错。
3.0分
情侣出游
原文
翻译提供方：Google
没有意见
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酒店回复: Dear Varah, thank you for your feedback. If there's anything you'd like to share about your stay, we're here to listen and improve. We hope to welcome you again soon!Best Regards, Super 8 Fort StocktonCustomer Care Team
4.0分
其他
原文
翻译提供方：Google
非常好
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酒店回复: Dear Eden, thank you for your amazing feedback! We're glad you had a great stay and appreciate your feedback. We look forward to welcoming you again!Best Regards, Super 8 Fort StocktonCustomer Care Team
3.0分
其他
原文
翻译提供方：Google
会改善很旧的设施
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酒店回复: Dear Sheila, thank you for sharing your thoughts with us. We appreciate your feedback regarding our facilities, and we apologize if they did not meet your expectations. Please know that we are committed to continuous improvement, and your comments will be taken into consideration as we work to enhance our offerings. If there are specific areas you believe need immediate attention, we would appreciate more details to handle them promptly. We value your input, and we hope to have the opportunity to welcome you back in the future for an improved experience.Best Regards, Super 8 Fort StocktonCustomer Care Team
房间很干净，刚装修过，性价比很高。
位置很好，员工很友善。价格合理。
酒店和房源描述及照片完全一致，没有任何意外。对于过夜来说，这是一家不错的酒店。
斯托克顿堡不错的酒店
我们在办理入住时受到了热情的欢迎。房间漂亮、干净，无线网络也很好。电视有很多频道。早餐很棒。
我预订的房间从未打扫过。他们不得不把我和妻子安排到另一个房间
我们预订 Super 8 的原因是游泳池
我们在 100° 的高温下开车 8 个小时，期待着喝一杯冰镇饮料、游泳和放松。但这些都没有发生。游泳池关闭了，前台的人说他不知道为什么。预订 Super 8 的另一个原因是他们说他们允许携带宠物。2 只狗 1 晚又要 40 美元。我预订时不知道他们会收取宠物费。有一个威胁性标志，如果不透露您的宠物，将被罚款 100.00 美元。大堂/早餐座位区的另一个标志说禁止携带宠物。
入住我们的房间后，我去制冰机拿了一些冰。94 个房间只有一台制冰机。制冰机坏了。我再次去了前台，那个人说零件正在订购中。我问另一台制冰机怎么样，他们说如果我想要冰，就去街对面买一些。所以我和我的妻子不得不在高速公路上行驶，没有行人过街，也没有人行道。限速是 50 英里/小时。不只是在街对面。我拿到了冰的收据，并与前台的那个人交谈。我告诉他过马路很危险，Super 8 至少应该买冰。他和我争论，让我和前台的白天工作人员谈谈。那家伙对客户满意度或我们的安全毫不关心。
很好，但是需要更多的洗发水和毛巾。
房间舒适干净，早餐也不错。
没有意见
非常好
会改善很旧的设施