Friendly and efficient staff, room was clean and plenty of outlets… Bathroom was well lit and nice room size
酒店回复: Glad to hear you had a great stay with us.
5.0分
其他
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The hotel is in a perfect location if you are traveling with dogs! Nice green space behind the hotel and two poop bag stations! Room is clean m, bed is lumpy but definitely would stay here again
酒店回复: Glad to hear you had a great stay with us
5.0分
其他
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The gentleman running the front desk on Friday 11/21 was incredibly helpful. My daughter didn't feel well and he helped me get some tea bags and honey to make her hot tea. This was later in the evening. My family is so appreciative of him. I wish I had thought to take his name down. We plan to stay at this hotel again next Friday on our way back home. We will be using this as our new halfway point to stay at when going back to Missouri and it was because of this gentleman and also how clean everything was. Thank you!
酒店回复: I am so glad to hear that you had a great stay with us.
3.0分
其他
Staff were great, place was clean. There were 2 problems. There was hair in and on the rim of the bath tub and the hot tub was not working.
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酒店回复: Thank you for your feedback. We’re glad to hear our staff took great care of you and that you found the property clean overall. I do apologize for the issues you encountered. The hair in the bathtub is absolutely not the standard we hold ourselves to, and we will address this with our housekeeping team to ensure it does not happen again.Regarding the hot tub, it is currently down due to a mechanical part failure. It is not a safety issue, and we are working to have it repaired as quickly as possible.Thank you again for bringing these concerns to our attention. We hope to have the opportunity to provide you with a smoother experience on your next stay.
4.0分
其他
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The breakfast menu was great. We asked for a bottom floor room, but got no response. The desk chair in the room was very wobbly, I was almost scared to sit in it. The room was clean and everything else was good.
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酒店回复: Thank you for taking the time to share your feedback. I’m glad to hear you enjoyed the breakfast and found the room clean and comfortable.I apologize that we were not able to accommodate your request for a first-floor room and that the desk chair in your room felt unstable. We do our best to honor location requests based on availability, and I’ll be reviewing your reservation to see where we could have communicated better. I’ve also asked our maintenance team to inspect and tighten or replace that chair right away.We appreciate you staying with us and hope to welcome you again the next time you’re in the area. If there’s anything we can do to make your next stay even better, please let us know.
3.0分
商务出差
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"Breakfast" was awful. There were two hard boiled eggs, some cereal, and a couple other things. All the guests were complaining. Don't stay here if you expect breakfast.
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酒店回复: Thank you for sharing your feedback with us. I’m sorry the breakfast didn’t meet your expectations. We understand everyone looks for different things in the morning, and we appreciate you letting us know your thoughts.For clarity, our regular daily breakfast includes sausage, biscuits and gravy, waffles, donuts, muffins, yogurt, fruit, cereal, and hard-boiled eggs. We provide a variety so everyone can find something they enjoy.Thank you again for your feedback.
4.0分
其他
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as an older hotel it was nice to not hear the highway noise and even the train going by was a low hum and not disturbing. I wish the newer hotels were more like this.
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酒店回复: Thank you for your review. We’re glad to hear you enjoyed a quiet and comfortable stay with us. While we are an older property, we work hard to maintain a peaceful and welcoming environment for our guests, and it’s great to know that made a difference in your visit.We appreciate you choosing to stay with us and hope to welcome you back again soon.
3.0分
情侣出游
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Carpet in hallways need to be replaced or at least cleaned. Very dirty with big stains. The tub in our room needs to be recalled. Had black mildew stuff all around it. Room was ok and bed was comfortable. Didn't eat breakfast so can't comment on that.
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酒店回复: Thank you for sharing your feedback with us. I’m truly sorry about the condition of the hallway carpet and the mildew you spotted around the tub. That’s not the level of cleanliness we want for any guest. We’ve already passed this along to our housekeeping and maintenance teams so the carpets can be deep-cleaned and the tub in that room can be fully recaulked.I’m glad to hear the room itself was comfortable, but I understand how those issues affected your stay. We appreciate you letting us know so we can address them right away.
很棒的体验！
就那样吧
Friendly and efficient staff, room was clean and plenty of outlets… Bathroom was well lit and nice room size
The hotel is in a perfect location if you are traveling with dogs! Nice green space behind the hotel and two poop bag stations! Room is clean m, bed is lumpy but definitely would stay here again
The gentleman running the front desk on Friday 11/21 was incredibly helpful. My daughter didn't feel well and he helped me get some tea bags and honey to make her hot tea. This was later in the evening. My family is so appreciative of him. I wish I had thought to take his name down. We plan to stay at this hotel again next Friday on our way back home. We will be using this as our new halfway point to stay at when going back to Missouri and it was because of this gentleman and also how clean everything was. Thank you!
Staff were great, place was clean. There were 2 problems. There was hair in and on the rim of the bath tub and the hot tub was not working.
The breakfast menu was great. We asked for a bottom floor room, but got no response. The desk chair in the room was very wobbly, I was almost scared to sit in it. The room was clean and everything else was good.
"Breakfast" was awful. There were two hard boiled eggs, some cereal, and a couple other things. All the guests were complaining. Don't stay here if you expect breakfast.
as an older hotel it was nice to not hear the highway noise and even the train going by was a low hum and not disturbing. I wish the newer hotels were more like this.
Carpet in hallways need to be replaced or at least cleaned. Very dirty with big stains. The tub in our room needs to be recalled. Had black mildew stuff all around it. Room was ok and bed was comfortable. Didn't eat breakfast so can't comment on that.