酒店回复: Hola Lázaro,Gracias por tomarse un momento para compartir sus comentarios sobre su reciente visita al Red Roof Inn Paducah. Es fantástico ver que la pasó excelente con nosotros, lo que resultó en una puntuación de 5/5. El objetivo de Red Roof es brindar una estadía limpia y cómoda a todos nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita.Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. ¡Estamos ansiosos por verlo pronto bajo nuestro techo, donde podremos continuar ofreciéndole una experiencia limpia, cómoda y de 5 estrellas a un precio asequible!Atentamente,Gestión del techo rojo
5.0分
家庭亲子
The room was fine, nothing fancy but clean. Front desk was friendly and the area was pretty quiet
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Paducah. We're pleased to hear you found your room clean and the front desk staff friendly. We appreciate your feedback about the room being "nothing fancy," and we are always looking for ways to improve our guests' comfort. We're also glad you enjoyed the quiet atmosphere.We hope to continue to provide great experiences for you at Red Roof. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,JannovemRed Roof ManagementRediResponse Specialist
3.0分
商务出差
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Updated ruins. Beds were a bit soft but still comfortable and it was quiet. There is a truck stop being built next door but we couldn’t hear any of it. Unfortunately the humidity in the room was off the charts. A moldy smell was present, the shower was full of hair and something had been spilled on the floor between beds and there were candy wrappers beside nightstand. But it was very affordable and we had already unpacked when we started noticing these things. We were to tired to pack back up so we just made do.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Paducah. I am sorry to hear about the issues you experienced with the state of your room. We aim to provide a clean and comfortable stay, and it's disappointing to know we fell short. I'm glad you found the beds comfortable and the noise level acceptable despite the nearby construction.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your comfort and satisfaction. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,JoeRed Roof ManagementRediResponse Specialist
4.0分
其他
A/C Noise
Overall, the room was great. Comfortable and clean. Only complaint was the air conditioner made a bubbling sound like it needed servicing.
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酒店回复: Dear Valued Guest,Thank you for sharing your comments about your recent stay at the Red Roof Inn Paducah. We're glad to hear you had an overall great experience with the comfort and cleanliness of your room. However, I am saddened to hear about the state of the air conditioner you detailed. Please accept our sincerest apologies.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. We would be happy to host you again in the future.Warm regards,HannahRed Roof ManagementRediResponse Specialist
5.0分
商务出差
Good, inexpensive stay
Easy check in, room was clean, beds were very comfortable
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Paducah. We're delighted to hear that you experienced an easy check-in, appreciated the cleanliness of your room, and found the beds to be very comfortable. We strive to provide a seamless and comfortable experience for all our guests, and your comments confirm that we are succeeding in these areas.We hope to continue to provide great experiences for you at Red Roof. We look forward to having you visit with us again in the future.Sincerely,JannaRed Roof ManagementRediResponse Specialist
5.0分
其他
Red roof is our favorite hotel to stay in Paducah! The owners are nice and the rooms are always clean and fresh. The housekeepers enjoy the work they do.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Paducah. It's wonderful to hear that Red Roof is your favorite hotel in Paducah! We're so pleased you appreciate our friendly owners and the cleanliness of our rooms. Knowing our housekeepers' dedication shines through for you is incredibly gratifying.We aim to provide you with an exceptional experience at Red Roof. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,HannahRed Roof Management RediResponse Specialist
2.0分
其他
Musty smell. People smoking in rooms. Back door doesn’t work
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酒店回复: Dear Esteemed Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Paducah. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the the smell and back door issues.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We are constantly working to improve and we hope you will consider staying with us again to see the positive changes we are making.Sincerely,ErikaRed Roof Management RediResponse Specialist
4.0分
其他
No real complaints this is not a weekend stay with the kids kinda place. Good for sleep and go. Good for the price
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酒店回复: Dear Mike,Thank you for taking the time to share your thoughts on your recent stay at Red Roof Inn Paducah. We appreciate you sharing your experience and are happy to hear that you found it suitable for your needs. We strive to provide the best experience possible, and we’re glad that you were satisfied with your stay.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. We look forward to hosting you again in the future.Sincerely,YnnaRed Roof ManagementRediResponse Specialist
这家酒店不错，也很干净！员工都很友善，服务热情周到。电视如果能升级一下就更好了，住起来会更舒适。
这家酒店臭气熏天。空调是坏的，淋浴间脏兮兮的，而且还有蟑螂。
伟大的
The room was fine, nothing fancy but clean. Front desk was friendly and the area was pretty quiet
Updated ruins. Beds were a bit soft but still comfortable and it was quiet. There is a truck stop being built next door but we couldn’t hear any of it. Unfortunately the humidity in the room was off the charts. A moldy smell was present, the shower was full of hair and something had been spilled on the floor between beds and there were candy wrappers beside nightstand. But it was very affordable and we had already unpacked when we started noticing these things. We were to tired to pack back up so we just made do.
A/C Noise
Overall, the room was great. Comfortable and clean. Only complaint was the air conditioner made a bubbling sound like it needed servicing.
Good, inexpensive stay
Easy check in, room was clean, beds were very comfortable
Red roof is our favorite hotel to stay in Paducah! The owners are nice and the rooms are always clean and fresh. The housekeepers enjoy the work they do.
Musty smell. People smoking in rooms. Back door doesn’t work
No real complaints this is not a weekend stay with the kids kinda place. Good for sleep and go. Good for the price