酒店回复: Thank you for your comments and I have shared with my team. We apologize for not exceeding your expectations.
3.0分
其他
原文
翻译提供方：Google
好的
酒店回复: Thank you for your stay
5.0分
情侣出游
原文
翻译提供方：Google
同意
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酒店回复: Thank you for your recent stay and for taking the time to leave a rating. We truly appreciate your 10/10 review and are glad you had a positive experience with us.We hope to welcome you back again soon and aim to make your next stay a perfect one!Warm regards,
3.0分
其他
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Clean room but ask for room away from parking lot noise. Breakfast was very good. Staff was friendly and helpful. Access to motel was insane if traveling west on I64 as you went through residential streets, the middle of the University of West Virginia, and city streets while the motel is located 2 blocks from I64
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酒店回复: Thank you for your feedback and I am sorry you were giving such crazy directions. But I will definitely look into it.
2.0分
其他
Very tired rooms, bed was not comfortable and many I am assuming pet stains on the carpet, one that looked particularly recent.
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酒店回复: Thank you for your feedback and I have shared it with my team. On behalf of myself and team we apologize for failing to exceed your expectations. We hope to have another chance in the future to host you.
1.0分
家庭亲子
would not recomend this place to anyone, the side entrance was zip tied to stay unlocked at all times. this is a very unsafe practice
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酒店回复: Thank you for your feedback but i assure as soon as we did our walk through at evening and morning and again on night shift this situation was taken care of, I always put safety of my guest first.
3.0分
其他
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The property is run down and needs work. The staff were great. The room was clean and the beds were comfortable but the pillows were lumpy. The exterior was very clean and parking was easy. The onsite restaurant is just a bar with a pool table.
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酒店回复: Thank you for your feedback and I am sorry we failed to meet your expectations.
5.0分
其他
Fast check-in! Bedding is so comfortable! Restaurants are within easy walking distance.
Breakfast was fabulous!!!
We love this hotel!
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酒店回复: Thank you for your feedback and we look forward to hosting you in the future.
5.0分
其他
Front desk reception, Morgan's restaurant food, and our stay were all wonderful.
酒店回复: Thank you for your wonderful feedback. We hope to see you again.
3.0分
其他
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Facility is dated and fine for the purpose of lodging for transient workers. No frills, just basics. Not so good for travelers seeking clean, updated facilities.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,
不错的酒店，隔壁有游泳池和餐厅/酒吧，员工友好，食物还不错！
好的
同意
Clean room but ask for room away from parking lot noise. Breakfast was very good. Staff was friendly and helpful. Access to motel was insane if traveling west on I64 as you went through residential streets, the middle of the University of West Virginia, and city streets while the motel is located 2 blocks from I64
Very tired rooms, bed was not comfortable and many I am assuming pet stains on the carpet, one that looked particularly recent.
would not recomend this place to anyone, the side entrance was zip tied to stay unlocked at all times. this is a very unsafe practice
The property is run down and needs work. The staff were great. The room was clean and the beds were comfortable but the pillows were lumpy. The exterior was very clean and parking was easy. The onsite restaurant is just a bar with a pool table.
Fast check-in! Bedding is so comfortable! Restaurants are within easy walking distance.
Breakfast was fabulous!!!
We love this hotel!
Front desk reception, Morgan's restaurant food, and our stay were all wonderful.
Facility is dated and fine for the purpose of lodging for transient workers. No frills, just basics. Not so good for travelers seeking clean, updated facilities.