酒店回复: Thank you for your feedback, Tommy. We’re sorry to hear about your experience and take your concerns seriously. Improvements are underway to address these issues, and we hope you’ll consider giving us another chance in the future. Your input is valuable in helping us do better.thank you!!!
酒店回复: Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. The issues with the laundry machine, towels, and toilet paper quality are being addressed immediately with our housekeeping and maintenance teams. We’re also sorry to hear about your interaction with our front desk staff and will ensure appropriate follow-up and training. Your comfort and satisfaction are very important to us, and we regret that we fell short. We appreciate your comments and will use them to improve our service.We hope to welcome you again for a much better experience.
酒店回复: Thank you for your feedback. We're genuinely sorry to hear about your experience and understand how frustrating booking issues can be.Please note that our website is designed to confirm all reservation details before finalizing a booking. We encourage all guests to carefully review these details before making a payment. That said, we understand that technology can sometimes be confusing, and we truly regret any inconvenience caused.As stated in our policy, we offer a 24-hour cancellation from the time of booking. Unfortunately, as the reservation was not modified or canceled within this time frame, we were unable to process a refund.
2.0分
其他
原文
翻译提供方：Google
晚上9点50分，酒店清洁人员正在我们对面的房间吸尘。开门和关门的声音很大，让人很焦虑。
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酒店回复: Thank you for sharing your experience with us. Please accept our sincere apologies for the disturbance you encountered during your stay. We understand how important a quiet and comfortable environment is, especially during the evening hours, and we're truly sorry that our cleaning activities disrupted your peace.Your feedback has been shared with our housekeeping team to ensure that late-night cleaning is approached with greater consideration moving forward. We are also reviewing our scheduling practices to better align with our guests’ comfort.We value your input and appreciate you bringing this to our attention. Should you give us another opportunity to welcome you back, we will do our best to provide a more relaxing and seamless experience.
2.0分
家庭亲子
原文
翻译提供方：Google
房间很暗。房间里的插座都坏了，门必须用力才能关上。这家酒店根本不值我们一晚的价钱。
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酒店回复: Thank you for taking the time to share your experience. We're truly sorry to hear about the issues you encountered during your stay, especially the problems with lighting, electrical outlets, and the door. That’s not the level of quality or comfort we aim to provide, and we understand how frustrating that must have been.We’ve addressed your concerns with our maintenance team to ensure these issues are resolved promptly. Your feedback also helps us evaluate whether our rates are aligned with the experience we’re delivering — and in this case, it’s clear we missed the mark.We apologize again for the inconvenience and appreciate you bringing these matters to our attention. If you’d consider giving us another chance, we’d be grateful for the opportunity to offer a much-improved stay.
很棒的老酒店，地理位置也很好。
出差住这里还不错！
因为是出差，没考虑太多，主要就是找个性价比高的住处！
无论我去密歇根州的任何地方，我都没觉得路线特别不方便。
更重要的是，我不会说英语，所以不得不借助翻译，但他们的回应很平静，也很友好。
设施比较陈旧，隔音效果略差，不过我已经习惯了。
停车场很宽敞，所以停车不会很麻烦。
下次我去密歇根州出差，我一定会再次入住这里。
这家酒店氛围陈旧不堪，不安全，人们聚集在停车场，而不是待在酒店内。整体氛围与其说是酒店，不如说更像是一家破败的汽车旅馆。遗憾的是，这次经历让我决定以后再也不来贝蒙特了。第一印象对塑造持久的印象至关重要。
房间靠近一条十字路口，位于一楼，楼上人来人往的脚步声都能听见。主干道上的车声都能听见，根本睡不着。
工作人员很友好，知识渊博，服务周到。就我们住的房间而言，价格太高了。下次再住这里之前我会再三考虑。
前台没人帮我办理入住。他来了之后，我一句也听不懂。还收了100美元的押金，而且没有透露具体金额。这难道不合法吗？
他们把我安排在了电梯旁边的房间，电梯噪音很大。真是糟糕的住宿体验。再也不来了！
住宿体验很不舒服。
前台人员态度傲慢。
洗衣房的洗衣机很脏，里面有石头和一些金属碎片。
浴室里的卫生纸质量简直是世界上最差的。
毛巾看起来很脏，不得不要求更换。
修复您的网站
该网站一直在更改我的入住日期，所以预订了错误的日期，所以我没有入住，而且你们拒绝退款，但这并不是我的错误
晚上9点50分，酒店清洁人员正在我们对面的房间吸尘。开门和关门的声音很大，让人很焦虑。
房间很暗。房间里的插座都坏了，门必须用力才能关上。这家酒店根本不值我们一晚的价钱。