酒店回复: Thank you for your feedback, Tommy. We’re sorry to hear about your experience and take your concerns seriously. Improvements are underway to address these issues, and we hope you’ll consider giving us another chance in the future. Your input is valuable in helping us do better.thank you!!!
酒店回复: Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. The issues with the laundry machine, towels, and toilet paper quality are being addressed immediately with our housekeeping and maintenance teams. We’re also sorry to hear about your interaction with our front desk staff and will ensure appropriate follow-up and training. Your comfort and satisfaction are very important to us, and we regret that we fell short. We appreciate your comments and will use them to improve our service.We hope to welcome you again for a much better experience.
酒店回复: Thank you for taking the time to share your experience. We're truly sorry to hear that several aspects of your stay did not meet expectations. We understand your concerns regarding the condition of the room amenities, the cleanliness of shared areas, and the challenges you experienced during check-in and check-out.Please accept our sincere apologies for the inconvenience caused by the broken breakfast equipment and for the lack of staff presence when you needed assistance. We also take the safety and comfort of our guests very seriously, and your comments about the parking lot area will be shared with our management and security team for further review.Your feedback is extremely valuable, and we appreciate you bringing these matters to our attention. Thank you again, and we hope to have the chance to improve your experience in the future.
酒店回复: Thank you for taking the time to share your feedback. We're truly sorry that your stay did not meet your expectations. Please accept our sincerest apologies for the issues you encountered, especially regarding the cleanliness and condition of the room.We understand how frustrating it must have been to deal with cleanliness concerns and pests agree that it is unacceptable. We are also currently updating many of our in-room amenities and furnishings, and your feedback reinforces the urgency of that work.We would greatly appreciate the opportunity to speak with you directly so we can learn more about your experience and make things right. Thank you again for your valuable feedback.
酒店回复: Thank you for your feedback. We're genuinely sorry to hear about your experience and understand how frustrating booking issues can be.Please note that our website is designed to confirm all reservation details before finalizing a booking. We encourage all guests to carefully review these details before making a payment. That said, we understand that technology can sometimes be confusing, and we truly regret any inconvenience caused.As stated in our policy, we offer a 24-hour cancellation from the time of booking. Unfortunately, as the reservation was not modified or canceled within this time frame, we were unable to process a refund.
很棒的老酒店，地理位置也很好。
出差住这里还不错！
因为是出差，没考虑太多，主要就是找个性价比高的住处！
无论我去密歇根州的任何地方，我都没觉得路线特别不方便。
更重要的是，我不会说英语，所以不得不借助翻译，但他们的回应很平静，也很友好。
设施比较陈旧，隔音效果略差，不过我已经习惯了。
停车场很宽敞，所以停车不会很麻烦。
下次我去密歇根州出差，我一定会再次入住这里。
这家酒店氛围陈旧不堪，不安全，人们聚集在停车场，而不是待在酒店内。整体氛围与其说是酒店，不如说更像是一家破败的汽车旅馆。遗憾的是，这次经历让我决定以后再也不来贝蒙特了。第一印象对塑造持久的印象至关重要。
房间靠近一条十字路口，位于一楼，楼上人来人往的脚步声都能听见。主干道上的车声都能听见，根本睡不着。
工作人员很友好，知识渊博，服务周到。就我们住的房间而言，价格太高了。下次再住这里之前我会再三考虑。
前台没人帮我办理入住。他来了之后，我一句也听不懂。还收了100美元的押金，而且没有透露具体金额。这难道不合法吗？
他们把我安排在了电梯旁边的房间，电梯噪音很大。真是糟糕的住宿体验。再也不来了！
住宿体验很不舒服。
前台人员态度傲慢。
洗衣房的洗衣机很脏，里面有石头和一些金属碎片。
浴室里的卫生纸质量简直是世界上最差的。
毛巾看起来很脏，不得不要求更换。
房间条件还行，但460p电视非常老旧。大厅和健身房里弥漫着难闻的体味。前台没人办理入住和退房手续，也没人拿账单。
欧陆式早餐的微波炉和饮水机/果汁机坏了。
酒店外面有无家可归的人睡在车里。不值这个价。
住在那里根本不值这个价。房间看起来像是杂工自己动手做的，一点也不专业。浴室也不知道有没有打扫过。使用设施时，还得打死两只大蜘蛛。冰箱很旧，有人家厨房换了新冰箱后就没用了。
修复您的网站
该网站一直在更改我的入住日期，所以预订了错误的日期，所以我没有入住，而且你们拒绝退款，但这并不是我的错误