酒店回复: Thank you for choosing the Days Inn for your recent stay. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay on will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.
酒店回复: We apologize for the issues you encountered and lookking into the housekeeping problem for your room.The breakfast is a lite continental breakfast which is one wrapped item, coffee, tea, or juice.
酒店回复: We apologize for the issue you encountered. We stive to keep our guests happy. We maintain a log at the front desk and they will assist you with any issue you may encounter.
酒店回复: Thanks for taking the time to comment on us. We appreciate the comments. We were struck by lightning earlier and awaiting parts to fix the elevator. The doors are already operating.
1.0分
商务出差
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Property was old and dirty. Walked into the room and immediately turned around and cancelled the reservation. Smoke detector in room wasn’t functioning (battery was removed), carpet was filthy, and small flies were present on walls.
3.0分
情侣出游
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Check-in was good. The woman who greeted me was friendly and personable.
GOOD:
1. The bed was comfortable
2. The room was clean
3. Housekeeping was friendly and helpful.
BAD
1. Could not connect to WiFi in the room. Could connect at the front desk and in the hallway, but NOT in the room.
2. The shower faucet dropped steadily.
3. The remote control did NOT turn the TV on or off. It controlled the cable box, but the TV has to be turned on and off with the button on the TV.
4. The AC worked well, but was quite noisy.
5. The bathroom door did not close completely.
6. I bought a soda from the machine at the end of the hall. They can was warmer than room temperature.
1.0分
商务出差
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Cheap for a reason. Should be closed.
Carpet was filthy, shower curtain was almost barely hanging from wall. Phones don't work. Front desk had no attendant. There is a reason there were only four cars total in parking lot. Cheap for a reason. It's gross.
3.0分
其他
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Shops very close. The pool is empty could not use. They say the info has breakfast but it is just coffee and muffins, apples and tangerines. No cold cereal or yogurt. I was very disappointed with the choices.
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酒店回复: Thank you for taking the time to share your experience at Days Inn & Suites by Wyndham Huntsville. We sincerely apologize that your visit did not meet expectations, particularly regarding the pool closure. Please note that our pool closes annually on Labor Day, and we regret any inconvenience this may have caused during your stay.Rest assured, we are taking appropriate measures to address your concerns and prevent similar issues in the future. At Days Inn, we are committed to providing a comfortable and welcoming experience for all our guests, and your feedback helps us improve.We truly appreciate your input and hope you will give us another opportunity to serve you better in the future.Warm regards,Days Inn & Suites Huntsville
工作人员没有在抵达时站起来。遥控器不能换频道，但电视按钮可以。让我回想起小时候。不过对于酒店来说，这可不是什么好事。
不得不等了很长时间才办理入住。浴室门关不上，更别说锁了。早餐反映了新冠疫情。一个小松饼、小块燕麦棒和一个小苹果，装在一个小的棕色纸袋里。没有健身房或健身中心。脏内衣、脏袜子和两张床下都是垃圾。房间里有霉味。不推荐。
这是一处老房子，油漆很漂亮。图片上看起来很棒，但有点粗略，这是你看到床单时会说“我想知道它们是否被更换了”的地方之一
柜台后面的人穿着背心，胸罩带是衬衫的两倍宽。没有人穿任何类型的制服或佩戴名牌。早餐区没有人使用，您必须填写一张苹果/橙子松饼/布朗尼和水果棒口味的纸。游泳池原定于 6 月 1 日开放，但 6 月 7 日发现已空无一人。房间地毯上有污渍。浴室天花板上有霉菌。墙壁上的油漆剥落。浴室和睡眠区的灯泡丢失。唯一的好事是没有臭虫。他们还要求您存入 100 美元押金，直到我打电话询问后才拿回。再也不来了。多花一点钱去别的地方。
下次不会再选择。房间维护不善，设施不齐全，房间里的一些灯不亮，早餐是愚蠢的选择。
房间一尘不染，这是最重要的。空调运行良好，空间非常宽敞。然而，酒店有些破旧。大堂的自动门坏了，电梯也不行。
Property was old and dirty. Walked into the room and immediately turned around and cancelled the reservation. Smoke detector in room wasn’t functioning (battery was removed), carpet was filthy, and small flies were present on walls.
Check-in was good. The woman who greeted me was friendly and personable.
GOOD:
1. The bed was comfortable
2. The room was clean
3. Housekeeping was friendly and helpful.
BAD
1. Could not connect to WiFi in the room. Could connect at the front desk and in the hallway, but NOT in the room.
2. The shower faucet dropped steadily.
3. The remote control did NOT turn the TV on or off. It controlled the cable box, but the TV has to be turned on and off with the button on the TV.
4. The AC worked well, but was quite noisy.
5. The bathroom door did not close completely.
6. I bought a soda from the machine at the end of the hall. They can was warmer than room temperature.
Cheap for a reason. Should be closed.
Carpet was filthy, shower curtain was almost barely hanging from wall. Phones don't work. Front desk had no attendant. There is a reason there were only four cars total in parking lot. Cheap for a reason. It's gross.
Shops very close. The pool is empty could not use. They say the info has breakfast but it is just coffee and muffins, apples and tangerines. No cold cereal or yogurt. I was very disappointed with the choices.